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- Tasks: Manage client data, account updates, and assist with audits in a dynamic banking environment.
- Company: Join Bank ABC, a leading financial institution committed to innovation and excellence.
- Benefits: Enjoy a full-time role with opportunities for growth and a supportive work culture.
- Why this job: Be part of a team that values process improvement and offers impactful experiences in banking.
- Qualifications: A Levels or equivalent, 2-5 years in operations, and strong communication skills required.
- Other info: We embrace diversity and provide reasonable adjustments for applicants with disabilities.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Senior Associate – Operational Support role at Bank ABC
Join to apply for the Senior Associate – Operational Support role at Bank ABC
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Job Title: Senior Associate
Location: London
Department: Operational Support
Employment Type: Permanent
Work Pattern: Full-Time
Core responsibilities for Operations Support
- Input of Client & Account Data into ABCIB Systems ensuring accuracy and complying that all appropriate documentation and KYC requirements are in place.
- Update the unblocking and re blocking of Dormant, Sanctioned and Operational accounts.
- Manage the inputting of all other static data in ABCIB Systems as required (ie Holiday Data, Currencies, Receivables data, SSI’s etc).
- Collation of statements to be distributed to clients via mail or encrypted e-mail.
- Compiling the Audit requests/Balance confirmations received by ABCIB on behalf of Clients ensuring a timely turnaround.
- Assist with yearly audits.
- Manage internal/ external system access.
- Periodic recertification for users on internal/ external systems.
- Contact clients via telephone to complete callbacks for payment instructions with appropriate checks to ensure no fraudulent payment is made.
- Single Customer View (SCV) file preparation process during monthly internal tests, ad-hoc training and PRA requests.
- Reconciliation of Deposit aggregators balances.
- Assist with the drafting of OREs and the implementation of any findings.
- Housekeeping of SWIFT message queues.
- Front Office/Back Office Reconciliation. (FOBO)
- Control SWIFT RMA, SWIFT Messaging and rerouting for IB and SA.
- Stock/Security Accounts – Monthly reconciliation of all ABCIB London security positions held at our depositories against our internal records.
- Assist department head with projects and other ad hoc tasks as and when needed.
- Implementing process improvements for the department on a yearly basis aka (FIKRAS).
- Maintain and update procedures as required.
- Performing and oversight of Reconciliations as per department procedures
- Nostro Accounts:
- Daily/Monthly Nostro Reconciliation workflow sign-off
- Daily production of MI reporting / escalation of outstanding items
- Monthly production of Key Risk Indicators (KRI’s)
- Suspense Accounts – Responsible for ensuring that all active suspense accounts are signed-off by the designated owner monthly and sending the completed declarations to the Head of Finance
- Performing various Middle Office functions including:
- Reviewing counterparty limit excesses
- Monitoring FX positions
- Checking daily and month end revaluation rates
- Monitoring FX P&L
- Treasury Confirmation Matching oversight
- Performing a Trade Surveillance function to mitigate the risk of inappropriate activity by the dealing room.
Candidate Specification:
- Banking knowledge
- Good understanding of the bank and its products
- Knowledge of Internal Control processes
- Must be educated to at least A Level or equivalent
- Good general working experience of the Banking and IT system environment
- 2-5 years Operational and T&TR experience
- FCA / Regulatory change
- Good communication Skills
- Ability to work well under pressure, often to tight deadlines
- Able to perform multiple tasks concurrently
- Pro-active and forward thinking
Equal Employment Opportunity
Bank ABC is committed to the principles of equal employment opportunity for all employees and applicants and, in accordance with applicable laws, does not discriminate on the basis of sex, gender identity, gender expression, race, color, religion, national origin, ancestry, age, marital status, disability, medical condition, sexual orientation, or on any other basis prohibited by law.
We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment lead.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
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Industries
Banking
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Senior Associate - Operational Support employer: Bank ABC
Contact Detail:
Bank ABC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Associate - Operational Support
✨Tip Number 1
Familiarise yourself with Bank ABC's products and services. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Bank ABC on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific expectations for the Senior Associate role.
✨Tip Number 3
Brush up on your knowledge of internal control processes and regulatory changes in banking. Being well-versed in these areas will set you apart as a candidate who is ready to hit the ground running.
✨Tip Number 4
Prepare for potential scenario-based questions during the interview. Think about how you would handle specific operational challenges, as this role requires strong problem-solving skills under pressure.
We think you need these skills to ace Senior Associate - Operational Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operational support and banking. Use keywords from the job description, such as 'KYC requirements', 'reconciliation', and 'internal control processes' to demonstrate your fit for the role.
Craft a Strong Cover Letter: In your cover letter, explain why you are interested in the Senior Associate position at Bank ABC. Mention specific skills and experiences that align with the responsibilities listed in the job description, such as managing client data and performing reconciliations.
Showcase Relevant Skills: Highlight your banking knowledge and understanding of IT systems in your application. Emphasise your ability to work under pressure and manage multiple tasks, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the operational support role.
How to prepare for a job interview at Bank ABC
✨Know Your Banking Basics
Make sure you brush up on your banking knowledge, especially regarding the products and services offered by Bank ABC. Understanding internal control processes will also give you an edge during the interview.
✨Demonstrate Your Operational Experience
Be prepared to discuss your previous operational and T&TR experience in detail. Highlight specific examples where you've successfully managed data input, reconciliations, or audits, as these are key responsibilities for the role.
✨Showcase Your Communication Skills
Since the role involves contacting clients and managing various stakeholders, it's crucial to demonstrate your strong communication skills. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to work under pressure and handle multiple tasks. Think of examples from your past experiences where you successfully navigated tight deadlines or resolved conflicts.
