Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily hotel operations and ensure exceptional guest experiences.
- Company: Join a vibrant hotel team in Edinburgh, dedicated to sustainability and excellence.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for professional growth.
- Why this job: Be part of a dynamic leadership team making a real impact in hospitality.
- Qualifications: Experience in hospitality management and strong leadership skills are essential.
- Other info: Must be comfortable with flexible shifts and have a passion for guest satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an enthusiastic and experienced Assistant General Manager to join our team in Edinburgh, United Kingdom. As a key member of our leadership team, you will play a crucial role in overseeing daily hotel operations, ensuring exceptional guest experiences, and driving overall business performance.
- Collaborate with the General Manager to develop and implement strategic plans for improving hotel operations and guest satisfaction
- Lead and inspire department heads and staff members to maintain high service standards and achieve performance goals
- Oversee daily hotel operations, including front office, housekeeping, food and beverage, and maintenance departments
- Analyze financial reports, manage budgets, and implement cost-control measures to maximize profitability
- Demonstrate a strong and genuine passion for sustainability
- Possess a solid background in Food and Beverage (F&B), enabling effective liaison and collaboration for business development opportunities
- Resolve guest complaints and concerns promptly and professionally, ensuring high levels of customer satisfaction
- Conduct regular inspections of hotel facilities to maintain quality standards and identify areas for improvement
- Develop and implement training programs to enhance staff skills and promote a culture of excellence
- Ensure compliance with all relevant health, safety, and security regulations
- Represent the hotel at industry events and build relationships with key stakeholders in the local community
- Stay informed about industry trends and implement innovative practices to maintain a competitive edge
Qualifications
- Proven experience as an Assistant General Manager or in a similar leadership role within the hospitality industry
- Strong understanding of hotel operations, including front office, housekeeping, food and beverage, and revenue management
- Excellent leadership and team management skills, with the ability to motivate and develop staff
- Outstanding communication and interpersonal skills, focused on building strong guest relationships
- Demonstrated ability to make decisive decisions and solve problems effectively
- Strong financial acumen, including experience in budgeting and cost control
- Proficiency in hotel management software and Microsoft Office Suite
- Bachelor\’s degree in Hospitality Management, Business Administration, or a related field (preferred)
- Ability to work flexible hours, including evenings, weekends, and holidays as required
- Passion for delivering exceptional guest experiences and driving customer satisfaction
- Strong organizational skills with the ability to multitask and prioritize effectively
- Knowledge of industry trends and best practices in hotel management
Additional Information
- Experience in hotel front office and/or reservations roles
- Strong admin and organizational skills; detail-focused
- Comfortable working with PMS systems and Excel/Google Sheets
- Good understanding of hotel revenue and reservations processes
- Proactive, reliable, and calm under pressure
- Able to work flexible shifts including weekends when needed
#J-18808-Ljbffr
Assistant General Manager employer: IBIS STYLES
Contact Detail:
IBIS STYLES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the hospitality industry, especially those related to sustainability and guest experience. This knowledge will not only help you during interviews but also demonstrate your genuine passion for the role.
✨Tip Number 2
Network with professionals in the hospitality sector, particularly those who have experience as an Assistant General Manager. Attend local industry events or join relevant online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved guest satisfaction in previous roles. Highlighting your leadership skills and problem-solving abilities will set you apart from other candidates.
✨Tip Number 4
Research StudySmarter's values and mission, and think about how your personal values align with them. Being able to articulate this connection during your interview can show your commitment to the company and its goals.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel operations and leadership roles. Emphasise your achievements in previous positions, particularly those related to guest satisfaction and team management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the role. Mention specific examples of how you've improved operations or guest experiences in past roles.
Highlight Financial Acumen: Since the role requires strong financial skills, include any relevant experience with budgeting, cost control, and financial reporting. Use metrics to demonstrate your impact on profitability in previous positions.
Showcase Leadership Skills: In your application, provide examples of how you've successfully led teams and developed staff. Highlight any training programmes you've implemented or initiatives that improved service standards.
How to prepare for a job interview at IBIS STYLES
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed staff in previous roles. Highlight any specific achievements that demonstrate your ability to inspire others.
✨Demonstrate Financial Acumen
Since the role involves managing budgets and financial reports, brush up on your financial knowledge. Be ready to discuss your experience with budgeting, cost control measures, and how you've maximised profitability in past positions.
✨Emphasise Guest Experience
Exceptional guest experiences are key in hospitality. Prepare to share specific instances where you've resolved guest complaints or improved customer satisfaction. This will show your commitment to maintaining high service standards.
✨Stay Informed About Industry Trends
The hospitality industry is always evolving. Research current trends and be ready to discuss how you can implement innovative practices at the hotel. This shows your proactive approach and dedication to keeping the hotel competitive.
