Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with car troubles and handle sales calls.
- Company: Join ECU Testing Ltd, located near beautiful Shipley Country Park.
- Benefits: Enjoy 32 days holiday, monthly bonuses, free meals, and gym access.
- Why this job: Perfect for car enthusiasts wanting to grow in a supportive environment.
- Qualifications: Experience in sales or customer service is preferred; passion for cars is a plus.
- Other info: Full training provided and fun team events like a Christmas party!
The predicted salary is between 28800 - 43200 £ per year.
Customer Sales Advisor – Automotive Industry
Do you have a solid background in the automotive industry and enjoy helping others with technical advice? We have an exciting opportunity for an experienced automotive professional to join our team as a Customer Sales Advisor.
Whether you come from a parts sales environment or are a former workshop technician looking to move into a customer-facing role, your knowledge and experience will help our customers get the right solution, first time.
About us
We’re based conveniently between Nottingham and Derby, right by the entrance to Shipley Country Park – 700 acres of stunning countryside that our team enjoys for walking, biking, and a relaxed café lunch break.
What we’re looking for
We require candidates with:
· Experience in the automotive industry (parts sales, service desk, or workshop background ideal).
· A strong understanding of vehicle components, systems, and fault symptoms.
· Proven ability to communicate technical information clearly to customers.
· Experience in customer-facing or telephone-based roles preferred.
What you’ll be doing
· Handling inbound and outbound calls with customers and trade partners.
· Advising customers on suitable parts, services, and solutions.
· Identifying opportunities to upsell products and services.
· Managing live chat and online enquiries.
· Creating invoices, proformas, credit notes, and courier labels.
· Maintaining accurate customer and order records.
· Acting as the link between customers and our internal technical teams to resolve issues quickly.
What we offer
· Full on-the-job training, with continuous development throughout your career at ECU Testing Ltd.
· 32 days holiday per year (including bank holidays).
· Monthly sales bonus.
· Free work uniform and PPE.
· Free takeaway meal every Friday (“Fat Friday”).
· Access to a fully equipped company gym.
· Birthday gifts, Christmas party (paid for by the MD), and annual team-building days.
· Excellent in-house career progression opportunities.
If you are an automotive professional and want to bring your technical expertise into a rewarding customer-focused role, we’d love to hear from you.
Customer Sales Advisor employer: ECU Testing Ltd
Contact Detail:
ECU Testing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Brush up on your automotive knowledge! Familiarise yourself with common car issues and parts, as well as the latest trends in the automotive industry. This will not only help you in conversations but also show your genuine interest during interviews.
✨Tip Number 2
Practice your communication skills. Since the role involves handling inbound and outbound calls, being articulate and clear is crucial. Consider role-playing scenarios with friends or family to build confidence in discussing technical topics.
✨Tip Number 3
Research the company culture at ECU Testing Ltd. Understanding their values and work environment can help you tailor your approach during any interactions. Mentioning specific aspects of their culture in conversations can make you stand out.
✨Tip Number 4
Network with current employees or others in the automotive sales field. Engaging with professionals can provide insights into the role and the company, plus it might lead to valuable referrals that could boost your application.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Highlight your relevant experience in customer service and any technical knowledge about cars.
Tailor Your CV: Customise your CV to reflect your experience in telephone sales and customer service. Include specific examples of how you've successfully handled customer inquiries or upsold products in the past.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cars and your ability to communicate effectively with customers. Mention why you are interested in this role and how you can contribute to the team.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ECU Testing Ltd
✨Show Your Passion for Cars
Make sure to express your enthusiasm for cars during the interview. Share any personal experiences or knowledge you have about automotive parts, as this will demonstrate your genuine interest and make you stand out.
✨Prepare for Technical Questions
Since the role involves advising customers on car troubles, be ready to answer technical questions related to automotive parts. Brush up on common issues and solutions to show that you can effectively communicate with both customers and internal technical staff.
✨Highlight Your Sales Experience
Discuss your previous experience in telephone sales and customer service. Provide specific examples of how you've successfully upsold products or handled challenging customer interactions to showcase your skills.
✨Practice Effective Communication
As the role requires handling inbound and outbound calls, practice clear and concise communication. You might want to do a mock interview with a friend to refine your ability to convey information accurately and confidently.
