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- Tasks: Lead the Front of House Team to create memorable dining experiences.
- Company: Join Boparan Restaurant Group, a growing hospitality leader with diverse brands.
- Benefits: Enjoy 50% off meals for you and friends, plus performance bonuses and flexible working.
- Why this job: Shape unforgettable experiences while developing your leadership skills in a vibrant environment.
- Qualifications: Passion for people and excellence; experience in hospitality is a plus.
- Other info: Located in London Colney Fields, just off Junction 22 of the M25.
The predicted salary is between 24000 - 36000 £ per year.
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Lead the Front of House Team at Our Dynamic Restaurant Hub!
Join the Revolution in Dining!
At Our Restaurant Hub, we\’re redefining the dining experience by bringing together a diverse collection of beloved brands from the Boparan Restaurant Group. Imagine leading in a space where Carluccio\’s Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden\’s come together under one roof. We\’re not just serving meals; we\’re creating memorable experiences for every guest.
Why This Role Is Special:
As a Front of House Team Leader, you’ll be at the heart of our operation, ensuring every customer enjoys a seamless, exceptional experience from the moment they walk through our doors. You’ll lead by example, driving our team to deliver top-tier service while maintaining the vibrant, welcoming atmosphere we’re known for.
Your Key Responsibilities:
- Inspire Excellence: Lead the front of house team to deliver outstanding service and create a warm, inviting environment.
- Team Development: Mentor and train team members, fostering their growth and ensuring they exceed customer expectations.
- Operational Efficiency: Oversee daily operations, from service flow to customer interaction, ensuring everything runs smoothly.
- Customer Satisfaction: Handle customer feedback with professionalism, turning challenges into opportunities for improvement.
- Brand Ambassador: Uphold the standards of our brands, ensuring that every guest leaves with a smile and a reason to return.
- Safety and Compliance: Ensure all health, safety, and legal requirements are met with precision and care.
What We Offer:
- Performance-Based Rewards: Bonuses for hitting targets and delivering exceptional service.
- Generous Discounts: 50% off at all our brands for you and up to 5 friends—plus more perks!
- Career Growth: Opportunities for development within our diverse group of brands.
- Flexible Working: We value work-life balance and offer flexibility to suit your needs.
Are You the Leader We’re Looking For?
If you’re passionate about people, driven to deliver excellence, and ready to lead a dynamic team, we want you! Step into a role where your leadership and dedication will shape unforgettable dining experiences.
Apply Now and Start Your Journey with Us!
Boparan Restaurant Group (BRG) is agrowing hospitality groupcommitted to striving to become the Best Restaurant Groupin everything we do. We’reobsessedwith building credibility, going above and beyond, and delivering amemorable guest experienceand an amazing working environment.
At BRG, we live by our core values:
Honest – Acting with integrity in everything we do.
Hardworking – Giving our best, every day.
Hungry – Always striving for growth and excellence.
Heart – Caring deeply about our people, our guests, and our communities.
London Colney Fields Restaurant Hub is located Just off Junction 22 of the M25 motorway you’ll find our London Colney Restaurant Hub. Located upstairs in the Sainsbury’s Supermarket on the Colney Fields Retail Park
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FOH Supervisor employer: The Restaurant Hub
Contact Detail:
The Restaurant Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Supervisor
✨Tip Number 1
Familiarise yourself with the brands under the Boparan Restaurant Group. Understanding their unique offerings and customer service styles will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in the past. Highlight specific situations where you inspired excellence or improved team performance.
✨Tip Number 3
Research the latest trends in the hospitality industry, especially regarding customer experience. Being knowledgeable about current practices can set you apart as a candidate who is proactive and engaged.
✨Tip Number 4
Network with current or former employees of the Boparan Restaurant Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
We think you need these skills to ace FOH Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the FOH Supervisor position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality, particularly in leadership roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to inspire excellence and manage a team.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your commitment to delivering exceptional customer experiences. Mention specific examples of how you've successfully led teams or improved service in past roles.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory role.
How to prepare for a job interview at The Restaurant Hub
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for guests in previous roles, as this aligns perfectly with the restaurant's mission.
✨Demonstrate Leadership Skills
As a Front of House Supervisor, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully mentored or developed team members in the past.
✨Understand the Brands
Familiarise yourself with the different brands under the Boparan Restaurant Group. Knowing their unique selling points and what makes each brand special will show your commitment and readiness to represent them effectively.
✨Prepare for Customer Scenarios
Think about potential customer service challenges you might face in this role. Prepare to discuss how you would handle difficult situations, turning challenges into opportunities for improvement, which is crucial for maintaining customer satisfaction.
