Hollister Co. - Brand Representative, New Street
Hollister Co. - Brand Representative, New Street

Hollister Co. - Brand Representative, New Street

Birmingham Full-Time 18000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage customers, provide excellent service, and maintain a stylish store environment.
  • Company: Join Abercrombie & Fitch Co., a global leader in trendy apparel for all ages.
  • Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
  • Why this job: Be part of a vibrant team that celebrates individuality and fosters personal growth.
  • Qualifications: Looking for adaptable, detail-oriented individuals with strong communication skills.
  • Other info: Follow us on Instagram @LIFEATANF to see our culture in action!

The predicted salary is between 18000 - 30000 £ per year.

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Job Description

The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.

What You’ll Do
• Customer Experience
• Store Presentation and Sales Floor
• Communication
• Asset Protection and Shrink
• Policies and Procedures
• Training and Development

Qualifications

What it Takes

Adaptability / Flexibility
Applied Learning
Attention to Detail
Multi-Tasking
Work Ethic

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!

Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who\’ll Celebrate you for Being YOU

FOLLOW US ON INSTAGRAM @LIFEATANF

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

#J-18808-Ljbffr

Hollister Co. - Brand Representative, New Street employer: Abercrombie and Fitch Co.

Abercrombie & Fitch Co. is an exceptional employer that prioritises its people, offering a vibrant work culture where creativity and individuality are celebrated. As a Brand Representative at our New Street location, you will enjoy flexible scheduling, competitive benefits, and ample opportunities for career advancement within a supportive global team dedicated to your personal and professional growth.
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Contact Detail:

Abercrombie and Fitch Co. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hollister Co. - Brand Representative, New Street

✨Tip Number 1

Familiarise yourself with Hollister's brand values and customer demographics. Understanding their target audience will help you connect better with customers and demonstrate your fit for the role.

✨Tip Number 2

Practice your communication skills by engaging in conversations with friends or family. Being outgoing and approachable is key for a Brand Representative, so showing that you can initiate and maintain conversations will be beneficial.

✨Tip Number 3

Visit a Hollister store before your interview to observe the store environment and customer interactions. This will give you insights into how to present yourself and what behaviours are encouraged on the sales floor.

✨Tip Number 4

Showcase your adaptability and flexibility during any interactions with the hiring team. Highlighting examples from past experiences where you've successfully handled changing situations can set you apart as a strong candidate.

We think you need these skills to ace Hollister Co. - Brand Representative, New Street

Customer Service Skills
Communication Skills
Interpersonal Skills
Sales Techniques
Adaptability
Attention to Detail
Teamwork
Problem-Solving Skills
Fashion Awareness
Multi-Tasking
Work Ethic
Approachability
Conflict Resolution
Time Management

Some tips for your application 🫡

Understand the Brand: Familiarise yourself with Hollister Co. and its brand values. Highlight your understanding of their commitment to customer service and how you can embody their brand ethos in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in customer service, retail, or any roles that demonstrate your adaptability and communication skills. Use keywords from the job description to align your experience with what they are looking for.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the store's success.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your documents are well-organised and professional. A polished application reflects your attention to detail.

How to prepare for a job interview at Abercrombie and Fitch Co.

✨Show Your Style

As a Brand Representative, your personal style is important. Dress in a way that reflects the Hollister brand while also showcasing your individuality. This will help you connect with the company's ethos and demonstrate your understanding of their target audience.

✨Engage with Enthusiasm

During the interview, be sure to express your passion for customer service. Share examples of how you've gone above and beyond to meet customer needs in previous roles. This will highlight your ability to create a welcoming atmosphere, which is key for this position.

✨Demonstrate Communication Skills

Practice articulating your thoughts clearly and confidently. The role requires initiating conversations with customers, so showcase your ability to communicate effectively during the interview. Consider role-playing common customer interactions to prepare.

✨Research the Brand

Familiarise yourself with Hollister's products, values, and recent campaigns. Being knowledgeable about the brand will not only impress your interviewers but also allow you to answer questions more thoughtfully and show your genuine interest in the company.

Hollister Co. - Brand Representative, New Street
Abercrombie and Fitch Co.
A
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