Call Centre Warm Lead Sales Executive
Call Centre Warm Lead Sales Executive

Call Centre Warm Lead Sales Executive

London Full-Time 28800 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with warm leads, assess needs, and promote Vitality Private Medical Insurance.
  • Company: Join Vitality, a leader in health insurance with a focus on customer engagement.
  • Benefits: Enjoy hybrid work, free meals, health perks, and a generous pension scheme.
  • Why this job: Be part of a supportive team that values growth, resilience, and making an impact.
  • Qualifications: Strong communication skills, adaptability, and a proactive attitude are essential.
  • Other info: Flexible working hours and opportunities for personal and professional development.

The predicted salary is between 28800 - 42000 Β£ per year.

Team – Direct to consumer

Working Pattern – 35 hours Monday-Thursday 09:00-19:30, Friday 09:00-17:30, Saturday 10:00-13:45

Hybrid – 2 days in the Stockport office, 3 days at home

Top 3 skills needed for this role:

  • Effective Communication – Building rapport and trust with customers is essential
  • Resilience and Adaptability – The ability to bounce back from setbacks and embrace fast-paced change
  • Relationship Building – Establishing and maintaining strong relationships with potential customers

What will you do as a Direct Sales Executive?

As a Warm Lead Generator at Vitality, you will play a crucial role in the company\’s sales and customer engagement strategy. Your responsibilities include reaching out to interested individuals, assessing their needs, providing detailed information about Vitality Private Medical Insurance, and collaborating with the sales team to meet or exceed lead generation and conversion targets.

What do you need to thrive?

  • Good communication skills, with the ability to adapt your style
  • A positive, proactive attitude and team spirit
  • Passion for quality and high standards of service
  • Continuous pursuit of progress
  • Resilience to setbacks
  • Ability to embrace fast-paced change
  • Act with integrity at all times

What will you get in return?

  • A pension scheme with up to 12% contribution, matched up to 6%
  • Free healthy breakfast and lunch when attending the office
  • Life assurance of 4x salary
  • Personal Health Fund for optical, dental, health assessments, prescriptions, and activity tracking devices

So, what’s in it for you?

  • Performance-based bonus schemes
  • Vitality health insurance with rewards and benefits
  • Additional life assurance of 4x salary

Plus, our award-winning Vitality Health Insurance with activity-based rewards. For more benefits, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!

If successful, we promise to:

  • Help you achieve your best health
  • Create an inclusive environment for your growth
  • Offer flexibility in how, where, and when you work
  • Support your career development based on your strengths
  • Provide a voice to contribute to our growth
  • Encourage learning from failures
  • Balance challenge and support
  • Recognize and reward your efforts with competitive salary and benefits
  • Support you when needed
  • Offer opportunities to make a societal impact

We aim for you to feel a sense of belonging, support, and well-being. #J-18808-Ljbffr

Call Centre Warm Lead Sales Executive employer: Vitality

At Vitality, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work culture. As a Call Centre Warm Lead Sales Executive, you will benefit from a flexible hybrid working model, competitive salary, and a comprehensive benefits package including a generous pension scheme and health insurance with rewards. We are committed to your personal and professional growth, providing opportunities for career development and a positive environment where your contributions are valued.
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Contact Detail:

Vitality Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Call Centre Warm Lead Sales Executive

✨Tip Number 1

Familiarise yourself with Vitality's products, especially their Private Medical Insurance. Understanding the details will help you communicate effectively and build rapport with potential customers.

✨Tip Number 2

Practice your communication skills by engaging in role-play scenarios with friends or family. This will help you adapt your style to different customer personalities and improve your relationship-building abilities.

✨Tip Number 3

Demonstrate resilience by preparing for common objections you might face during calls. Having strategies ready to address these can show your adaptability and commitment to overcoming challenges.

✨Tip Number 4

Network with current or former employees of Vitality on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.

We think you need these skills to ace Call Centre Warm Lead Sales Executive

Effective Communication
Resilience
Adaptability
Relationship Building
Customer Engagement
Lead Generation
Sales Techniques
Team Collaboration
Problem-Solving Skills
Positive Attitude
Integrity
Time Management
Active Listening
Proactive Approach

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your effective communication skills, resilience, and relationship-building abilities. Use specific examples from your past experiences that demonstrate these qualities.

Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and sales. Mention how you can contribute to the company's goals and align your values with their mission of providing quality service.

Showcase Relevant Experience: If you have previous experience in sales or customer engagement, be sure to detail this in your application. Highlight any achievements or targets you met that relate to lead generation and conversion.

Prepare for Potential Questions: Think about how you would respond to questions regarding your adaptability and resilience. Prepare examples of how you've successfully navigated challenges in fast-paced environments.

How to prepare for a job interview at Vitality

✨Showcase Your Communication Skills

As a Call Centre Warm Lead Sales Executive, effective communication is key. During the interview, demonstrate your ability to build rapport by engaging in active listening and responding thoughtfully to questions. Use examples from past experiences where you successfully communicated with customers.

✨Emphasise Resilience and Adaptability

Highlight your ability to bounce back from setbacks and adapt to fast-paced changes. Share specific instances where you faced challenges in previous roles and how you overcame them. This will show that you can thrive in a dynamic environment.

✨Demonstrate Relationship Building Skills

Since establishing strong relationships with potential customers is crucial, prepare to discuss how you've built and maintained relationships in the past. Use concrete examples to illustrate your approach and the positive outcomes that resulted from your efforts.

✨Prepare Questions About Company Culture

Show your interest in the company by preparing thoughtful questions about their culture and values. Ask about how they support employee growth and well-being, as this aligns with the role's emphasis on creating an inclusive environment for personal development.

Call Centre Warm Lead Sales Executive
Vitality

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