Branch Assistant

Branch Assistant

Bradford Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers, keep shelves stocked, and provide speedy service in a dynamic environment.
  • Company: Join Booker, the UK's leading food & drink wholesaler, serving independent retailers and small businesses.
  • Benefits: Enjoy discounts at Tesco, health checks, a pension plan, and exclusive deals on everyday purchases.
  • Why this job: Be part of a supportive team that values customer service and offers career advancement opportunities.
  • Qualifications: Must be 17 or older with a can-do attitude and a passion for customer service.
  • Other info: Flexible working arrangements and a commitment to diversity and inclusion.

The predicted salary is between 20000 - 30000 £ per year.

Booker • 4 Shearbridge Road Bradford • Apply by 16-May-2025 About the role

We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.

We are 5/7 day operation, (check our website for specific opening

We only recruit individuals who are aged 17 and over

What is in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
  • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
  • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
  • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
  • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
  • 50% off health checks at Tesco Pharmacy.
  • Exclusive access to discounted RAC breakdown cover rates
  • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
  • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
  • Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
  • Life Assurance – You are covered for death in service life cover of up to three times annual pay
  • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
  • A great holiday package
  • You will be responsible for

    Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.

    You will need

    A can do attitude
    A passion for customer service
    Be willing to go the extra mile
    Always be there, on time and properly presented.

    About us

    Booker is the UK\’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

    Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

    We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

    Branch Assistant employer: Booker

    At Booker, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. Our Bradford branch provides a dynamic environment with ample opportunities for career advancement, alongside a comprehensive benefits package that includes discounts at Tesco, health and wellbeing support, and a retirement savings plan. Join us to be part of a diverse team that values your contributions and supports your growth in the thriving food and drink wholesale industry.
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    Contact Detail:

    Booker Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Branch Assistant

    ✨Tip Number 1

    Familiarise yourself with Booker’s values and customer service approach. Understanding their commitment to excellent customer service will help you align your responses during any interviews or discussions.

    ✨Tip Number 2

    Showcase your can-do attitude by preparing examples from your past experiences where you went the extra mile for customers. This will demonstrate your passion for customer service and reliability.

    ✨Tip Number 3

    Visit your local Booker branch before applying. Engaging with staff and observing the environment can provide you with insights that you can mention in your application, showing your genuine interest in the role.

    ✨Tip Number 4

    Be prepared to discuss how you handle fast-paced environments. Think of specific situations where you successfully managed multiple tasks, as this is crucial for a Branch Assistant role.

    We think you need these skills to ace Branch Assistant

    Customer Service Skills
    Teamwork
    Communication Skills
    Reliability
    Punctuality
    Attention to Detail
    Problem-Solving Skills
    Adaptability
    Time Management
    Sales Skills
    Basic Cash Handling
    Inventory Management
    Positive Attitude
    Ability to Work in a Fast-Paced Environment

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the Branch Assistant position. Highlight key skills such as customer service and teamwork in your application.

    Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role. Emphasise any previous customer service roles or experiences where you demonstrated a can-do attitude.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your willingness to go the extra mile. Use specific examples from your past experiences to illustrate your points.

    Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.

    How to prepare for a job interview at Booker

    ✨Show Your Can-Do Attitude

    During the interview, make sure to express your enthusiasm and willingness to tackle challenges. Share examples from your past experiences where you went above and beyond for customers or colleagues.

    ✨Demonstrate Customer Service Skills

    Prepare to discuss specific instances where you provided excellent customer service. Highlight how you handled difficult situations and ensured customer satisfaction, as this is crucial for the Branch Assistant role.

    ✨Be Punctual and Presentable

    Arrive on time for your interview and dress appropriately. First impressions matter, so ensure you present yourself well to reflect the reliability and professionalism that Booker values.

    ✨Ask Insightful Questions

    Prepare a few thoughtful questions about the company culture, team dynamics, or growth opportunities within Booker. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

    Branch Assistant
    Booker
    Location: Bradford
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    • Branch Assistant

      Bradford
      Full-Time
      20000 - 30000 £ / year (est.)
    • B

      Booker

      1000+
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