Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead quality initiatives and foster a culture of excellence in software development.
- Company: Join Vonage, a global leader in cloud communications, driving innovation for top brands.
- Benefits: Enjoy flexible work options, professional growth opportunities, and a vibrant team culture.
- Why this job: Be at the forefront of quality engineering, shaping the future of digital communication.
- Qualifications: 7+ years in QA leadership with expertise in agile methodologies and strong communication skills.
- Other info: Diversity is valued; passion and potential matter more than a perfect resume.
The predicted salary is between 43200 - 72000 £ per year.
Director, Quality Standards & Performance Engineering
Join Vonage and help us innovate cloud communications for businesses worldwide!
As the Head of Quality Practice, you will serve as the champion for quality across the entire software development lifecycle. Your primary focus will be to establish transparency and highlight risks and issues that impact product integrity, working in close collaboration with the Development Management Team and the Head of Agile Practice. You will cultivate a culture where quality is a shared responsibility, empowering teams to embed quality from the start—shifting left by testing early and often.
Key Responsibilities
- Lead and grow a thriving community of Agile Testers with a shared commitment to enhancing testing strategies and driving product quality.
- Define and align the department\’s overall testing approach, ensuring consistency and effectiveness.
- Identify quality-related skill gaps and coordinate upskilling opportunities through structured training programs.
- Host regular Test Community forums to exchange insights, tools, and best practices.
- Drive adoption of modern quality practices, such as exploratory testing, BDD, TDD, Three Amigos, and testability/observability principles.
- Advocate for defect prevention through proactive quality planning and close collaboration with engineering teams.
- Contribute to maturing Lean and Agile practices across the organization.
- Own and evolve QA tooling and frameworks, working closely with the Architecture Review Board (ARB).
- Collaborate with the Security team to ensure security testing is a core part of the QA strategy.
- Ensure test engineers actively engage in feature and story kickoffs, emphasizing early risk identification.
- Promote effective pairing between QA and software engineers to foster knowledge-sharing and build quality into every delivery.
- Maintain visibility of automated test results for relevant stakeholders and ensure clarity of test outcomes.
- Present testing risks to stakeholders in a timely and constructive manner.
- Own and evolve the end-to-end testing process, including regression and production validation.
- Define testing’s role within the Software Delivery Lifecycle (SDLC).
- Establish and monitor meaningful quality metrics that drive continuous improvement.
- Develop forward-looking test strategies that scale with emerging technologies and platform requirements.
Candidate Profile
- A strong background in leading QA functions and managing complex quality initiatives at scale.
- 7+ years in a quality leadership role, ideally within high-growth or agile technology organizations.
- Expert-level understanding of QA methodologies, best practices, and evolving industry standards.
- Excellent communication and stakeholder management skills, with the ability to influence across departments and drive a shared vision for quality.
There’s no perfect candidate. You don\’t need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you\’re passionate about what you could achieve at Vonage, we\’d love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice here .
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands – such as Airbnb, Viber, WhatsApp, and Snapchat – accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Apply for this job
*
indicates a required field
First Name *
Last Name *
Email *
Phone *
Location (City)
Resume/CV
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
LinkedIn Profile
Have you ever been employed by Vonage or any other company within the Ericsson Group, including Ericsson, RedBee Media, FYI Television (US), Cradlepoint, Iconectiv (Telcordia), or Emodo? * Select…
Are you legally authorised to work in this location now and in the future without the need for sponsorship? * Select…
#J-18808-Ljbffr
Director, Quality Standards & Performance EngineeringNew employer: Vonage
Contact Detail:
Vonage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Quality Standards & Performance EngineeringNew
✨Tip Number 1
Familiarise yourself with modern quality practices like BDD and TDD, as these are key components of the role. Being able to discuss how you've implemented these methodologies in past projects will show your expertise and alignment with the company's goals.
✨Tip Number 2
Network with current or former employees of Vonage on platforms like LinkedIn. Engaging in conversations about their experiences can provide you with valuable insights into the company culture and expectations, which you can leverage during interviews.
✨Tip Number 3
Prepare to discuss your experience in leading QA functions and managing complex initiatives. Highlight specific examples where you've successfully driven quality improvements, as this will demonstrate your capability to fulfil the responsibilities outlined in the job description.
✨Tip Number 4
Stay updated on the latest trends in quality assurance and agile methodologies. Being knowledgeable about emerging technologies and how they impact testing strategies will position you as a forward-thinking candidate who can contribute to the company's growth.
We think you need these skills to ace Director, Quality Standards & Performance EngineeringNew
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Director, Quality Standards & Performance Engineering position. Tailor your application to highlight relevant experiences that align with the key responsibilities outlined in the job description.
Highlight Leadership Experience: Since this role requires strong leadership skills, emphasise your experience in leading QA functions and managing quality initiatives. Provide specific examples of how you've driven quality improvements and fostered a culture of quality within teams.
Showcase Communication Skills: Excellent communication is crucial for this position. In your application, demonstrate your ability to influence stakeholders and collaborate across departments. Use clear and concise language to convey your ideas and experiences.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for this role. Highlight your expertise in QA methodologies, agile practices, and any relevant tools or frameworks you've worked with. Personalise your cover letter to reflect your passion for quality and innovation in cloud communications.
How to prepare for a job interview at Vonage
✨Showcase Your Leadership Experience
As a candidate for the Director role, it's crucial to highlight your experience in leading QA functions. Prepare specific examples of how you've managed complex quality initiatives and fostered a culture of quality within teams.
✨Demonstrate Agile Knowledge
Since the role involves working closely with Agile practices, be ready to discuss your understanding of methodologies like BDD, TDD, and exploratory testing. Share how you've implemented these practices in previous roles to enhance product quality.
✨Prepare for Stakeholder Engagement
Excellent communication skills are key for this position. Think of instances where you've successfully influenced stakeholders across departments. Be prepared to discuss how you present risks and advocate for quality in a constructive manner.
✨Discuss Continuous Improvement Metrics
The role requires establishing meaningful quality metrics. Come prepared to talk about how you've previously defined and monitored metrics that drive continuous improvement in QA processes, and how you plan to apply this in the new role.
