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- Tasks: Join our team as a Sales Agent, helping customers with insurance queries and building lasting relationships.
- Company: Acorn Insurance has over 40 years of experience in providing motor insurance across the UK.
- Benefits: Enjoy 31-35 days annual leave, enhanced maternity/paternity pay, and access to mental health support.
- Why this job: Be part of a supportive culture in a company recognised as a Great Place to Work for 2024/5.
- Qualifications: We seek clear communicators with excellent organisational skills and a knack for building relationships.
- Other info: Candidates must have at least one year remaining on their visa; no sponsorship available.
The predicted salary is between 25877 - 27515 £ per year.
Working Hours
37.5 hours per week, Monday to Friday 09:00am – 17:30pm
Salary
£25,877 – £27,515 Plus up to £2000 per annum performance related bonus.
- A starting salary of £25,877 per annum with £1000 KPI bonus
- After 6 months upon successfully passing probation, you will receive an uplift of £565 taking your salary to £26,442 per annum and an increase in KPI bonus to £1500 per annum
- After 12 months service you will be eligible for a £2000 KPI related bonus per annum and salary of £27,515
At Acorn Insurance we offer a clear salary progression track from day one. We are passionate about collaborative working, help our new colleagues settle quickly within the office whilst continuing to build our fantastic culture and focusing on personal development.
What you will be doing
- Quoting and closing new business enquiries
- Building and maintaining long-standing client relationships
- Amending customer policies, payments and schedules
- Retaining existing clients at renewal
- Supporting customers with existing policy amendments
- Working towards individual and team targets
- Handling sensitive information and following data protection principles
- Adhering to strict FCA guidelines
- Providing a professional service and promoting our brand in a positive manner
What we’re looking for
- Clear and effective communication skills
- Ability to assist with clients of all ages and backgrounds
- Excellent organisational skills and ability to prioritise work
- Ability to develop relationships from scratch
- Excellent telephone manner
Grow with Acorn
At Acorn Insurance, we’re proud of our Liverpool roots — and even prouder of how far we’ve come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we’ve grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.
We’re growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:
- 🦏 We run through walls for our customers and each other
- 🐐 We challenge the status quo
- 🐧 We succeed when we help those around us succeed
- 🐆 We decide quickly when the smart thing to do is use our judgement
- 🌴 35 days’ holiday (including bank holidays) with additional buy/sell options
- 🧠 24/7 mental health support & free counselling available
- ☝ Grow with us: Through career fairs, leadership programs, and learning on the go!
- 💸 Flexible benefits, including early access to salary via our internal platform
- 🏡 Hybrid working options to support work-life balance and individual needs
Our Commitment to our colleague’s
These aren’t just words — they’re the principles we live by. And we’re proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:
- 🧠 Mindful Employer – championing mental health and wellbeing
- ♿ Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
- 🌸 Menopause Friendly accredited – supporting every stage of life
- 🎖️ Armed Forces Covenant signatory – honouring those who serve
- 🏆 Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
- 📈 Best Place to Work for Development – proud to be investing in people’s future
- 👩💼 Best Place to Work for Women – breaking down barriers to women\’s career progression
If you’re looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with Acorn.
A Few Things to Know Before You Apply
We’re really excited that you’re considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:
🔍 Checks & Clearances
All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard.
🌍 Visa Requirements
Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.
💬 We’re Here to Support You
We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.
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Sales Agent employer: The Acorn Group
Contact Detail:
The Acorn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Agent
✨Tip Number 1
Familiarise yourself with the insurance industry, especially motor insurance, as this will help you understand the products you'll be selling. Research Acorn Insurance's values and customer service approach to align your responses during the interview.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios with friends or family. This will help you build confidence in handling customer queries and improve your ability to build rapport with potential clients.
✨Tip Number 3
Prepare examples of how you've successfully met targets or built relationships in previous roles. Being able to share specific instances will demonstrate your capability and fit for the target-driven environment at Acorn Insurance.
✨Tip Number 4
Show enthusiasm for teamwork and a positive work culture during your interactions. Acorn Insurance values a friendly atmosphere, so expressing your willingness to contribute to a supportive team dynamic can set you apart from other candidates.
We think you need these skills to ace Sales Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience and customer service skills. Use keywords from the job description, such as 'building rapport' and 'target-driven', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Agent position at Acorn Insurance. Mention specific examples of how you've successfully built client relationships or met sales targets in the past.
Highlight Communication Skills: Since clear communication is crucial for this role, provide examples in your application that illustrate your effective communication skills, especially in a sales context. This could include experiences where you resolved customer queries or closed sales.
Showcase Teamwork and Positivity: Acorn Insurance values teamwork and a positive attitude. Include instances where you've worked collaboratively with others to achieve goals or contributed to a positive work environment in your previous roles.
How to prepare for a job interview at The Acorn Group
✨Know Your Product
Before the interview, make sure you understand Acorn Insurance's offerings and how they stand out in the market. Familiarise yourself with common insurance terms and concepts, as this will help you answer questions confidently and demonstrate your interest in the role.
✨Showcase Your Communication Skills
As a Sales Agent, effective communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences to illustrate how you've successfully communicated with clients or resolved issues, showcasing your ability to build rapport.
✨Demonstrate Team Spirit
Acorn Insurance values teamwork and positivity. Be prepared to discuss how you've worked collaboratively in previous roles. Share specific instances where you contributed to team goals or supported colleagues, highlighting your ability to thrive in a target-driven environment.
✨Prepare for Role-Play Scenarios
You may be asked to participate in role-play during the interview to assess your sales skills. Practice handling common customer queries or objections. Focus on building rapport, understanding customer needs, and closing the sale while maintaining a professional demeanor.
