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- Tasks: Serve delicious coffee and create a welcoming atmosphere for guests.
- Company: Neptune is a British interiors brand with a focus on great food and hospitality.
- Benefits: Enjoy generous holiday, discounts, and a supportive work environment.
- Why this job: Join a vibrant team and make every customer feel special in a unique café setting.
- Qualifications: Previous barista or customer service experience is a plus; enthusiasm is key!
- Other info: Flexible hours available; perfect for students looking to gain experience.
Join to apply for the Café Host (Barista) role at Neptune
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Join to apply for the Café Host (Barista) role at Neptune
At Neptune, we believe home is where the heart-and the food-is. That\’s why The Provenist, our very own café, is part of our British interiors brand. Nestled right next door to our stunning Showroom and store on Walcot Street, in Bath; it is so much more than just a place to eat. It\’s where great food, good company, and warm hospitality come together to create a little haven of calm and comfort.
We treat every customer who walks through our door as an individual, taking immense pride in delivering warm, thoughtful and personalised service. That\’s where your experience comes in. We are looking for a Café Host (Barista) to join our team on a part-time (20 hours per week) basis. Whether it\’s crafting the perfect flat white, helping a guest choose from our seasonal menu, or keeping the café looking immaculate-you\’ll be part of a naturally engaging team that creates a little bit of \’wow\’ with every visit.
Your Key Areas Of Responsibility
- Creating a brilliant customer experience – using your knowledge and initiative to guide guests through our food and drink offering with genuine warmth
- Delivering excellent coffee – using your barista skills to prepare and serve consistently high-quality drinks with care and confidence
- Running smooth café operations – from taking and processing orders quickly and accurately, to following food safety standards and keeping things flowing behind the scenes
- Keeping things beautiful – making sure our café looks as good as it tastes with stunning visual merchandising and presentation
- Being a proud ambassador for us – sharing your passion for our café, our products, and everything we stand for
You bring previous barista or experience (if you\’ve worked in a café or customer-facing role, even better) and a love for great food and coffee, and the energy to share it with others. You\’ll have a calm, approachable attitude with a natural flair for customer service and a willingness to learn and pitch in wherever needed-no task is too small. You\’ll also have flexibility to work across weekends and weekdays (we\’re open seven days a week).
Above all, we\’re looking for someone who\’s eager to grow, enjoys connecting with people, and wants to be part of something a little bit special. If that sounds like you, we\’d love to welcome you to The Provenist.
Benefits We Can Offer You
- Generous Holiday Allowance
- Life Assurance
- Company sick pay
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Generous new item and outlet discounts
- Discounted gym membership
- Competitive salary
- Perkbox: Wellbeing Hub and Retail Discounts Portal
- Your birthday day off
- Day off if you become a Grandparent
- Two paid volunteer days a year
- A week off to celebrate a life event
- Refer a friend scheme
- Long service holiday allowance increase
- Training workshops
We are a growing business that encourages our people to grow with us. Neptune\’s goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone\’s voices are heard.
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Café Host (Barista) employer: Neptune
Contact Detail:
Neptune Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Host (Barista)
✨Tip Number 1
Familiarise yourself with Neptune's brand and values. Understanding their commitment to warm hospitality and quality food will help you connect with the team during your interview, showing that you're genuinely interested in being part of their culture.
✨Tip Number 2
Brush up on your barista skills before applying. If you can demonstrate your ability to craft high-quality drinks and share your passion for coffee, you'll stand out as a candidate who can hit the ground running.
✨Tip Number 3
Prepare to discuss your previous customer service experiences. Highlighting specific examples where you've gone above and beyond for customers will showcase your ability to create a brilliant customer experience, which is key for this role.
✨Tip Number 4
Show your enthusiasm for teamwork and flexibility. Since the role requires working across weekends and weekdays, expressing your willingness to adapt and collaborate with others will make you a more attractive candidate.
We think you need these skills to ace Café Host (Barista)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous barista or customer service roles. Emphasise skills like coffee preparation, customer interaction, and teamwork.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for food and coffee. Mention why you want to work at Neptune and how your values align with their commitment to warm hospitality.
Showcase Your Customer Service Skills: In your application, provide examples of how you've delivered excellent customer service in the past. Highlight any specific situations where you went above and beyond for a customer.
Express Your Willingness to Learn: Mention your eagerness to grow within the role and learn new skills. This is particularly important for a position like Café Host (Barista) where adaptability and a positive attitude are key.
How to prepare for a job interview at Neptune
✨Show Your Passion for Coffee
Make sure to express your love for coffee and food during the interview. Share any personal experiences or favourite drinks you've crafted, as this will demonstrate your enthusiasm and knowledge about the role.
✨Highlight Customer Service Skills
Since the role focuses on creating a brilliant customer experience, be prepared to discuss your previous customer service experiences. Use specific examples to illustrate how you’ve gone above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
Emphasise your ability to work well in a team. Talk about times when you collaborated with others to achieve a common goal, as this aligns with the naturally engaging team environment at Neptune.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the café operations and the team culture. This not only demonstrates your enthusiasm but also helps you gauge if the role is the right fit for you.
