Casual Waiter / Waitress (40 hours per week)
Casual Waiter / Waitress (40 hours per week)

Casual Waiter / Waitress (40 hours per week)

London Full-Time No home office possible
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At a Glance

  • Tasks: Welcome guests and provide friendly, efficient service in a luxurious setting.
  • Company: Join The Langham, London's iconic hotel with a rich history since 1865.
  • Benefits: Enjoy meals on duty, annual holidays, and discounts across the hospitality group.
  • Why this job: Be part of a team creating enchanting experiences in a prestigious environment.
  • Qualifications: Previous experience in hospitality and excellent customer service skills are essential.
  • Other info: This is a flexible '0' hour contract, perfect for students seeking work-life balance.

Job Description

Casual Waiter / Waitress (40 hours per week)

The Langham, London is currently looking to recruit a Casual Waiter / Waitress in our Palm Court lounge. The dazzling Palm Court is famed as the place where the tradition of afternoon tea was born over 150 years ago.All day light dining is served with timeless elegance.Champagne enthusiasts may indulge their passion by choosing from one of London’s widest list of over 40 champagnes, including some rare and unusual offerings.

As a Casual Waiter / Waitress in Palm Court, your main role will be to –

  • welcome guests to Palm Court in a friendly and engaging manner
  • provide prompt, friendly and efficient service
  • be familiar with all food & beverage items on the menu
  • ensure restaurant pantry is set for service
  • prepare and locate all mise-en-place in strategic areas in the restaurant
  • responsible for linen for the restaurant
  • prepare and serve hot beverage as ordered
  • ensure that all cutlery, crockery and trays are spotless and clean before and during service
  • The Langham, London offers a wide range of benefits which will include:

  • uniform and meals on duty
  • annual holidays
  • complimentary and discounted accommodation across Langham Hospitality Group
  • company pension plan
  • learning and development opportunities
  • eye care vouchers
  • colleague recognition system
  • discounts on food & beverage and Chuan Body + Soul treatments/products
  • colleague engagement platform
  • many other exciting benefits are offered
  • The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, the Artesian Bar, extensive Conference & Events facilities and Europe’s first Chuan Spa. The team at the hotel prides itself on creating enchanting encounters for our guests and we’ve been doing so since 1865.

    This is a ‘0’ hour contract.

    The ideal Casual Waiter/Waitress in Palm Court will have –

  • previous experience in a similar Restaurant or Hospitality environment
  • excellent customer service skills; ability to anticipate guest needs and go the extra mile
  • strong interest and passion for food & beverage
  • excellent attention to detail
  • clear conversational English language
  • Casual Waiter / Waitress (40 hours per week) employer: The Langham, London

    The Langham, London is an exceptional employer that offers a vibrant work culture steeped in history and elegance, making it an ideal place for those passionate about hospitality. Employees enjoy a range of benefits including complimentary meals, annual holidays, and opportunities for professional development, all while working in one of London's most iconic venues. With a commitment to recognising and rewarding staff, The Langham fosters an environment where team members can thrive and grow in their careers.
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    Contact Detail:

    The Langham, London Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Casual Waiter / Waitress (40 hours per week)

    ✨Tip Number 1

    Familiarise yourself with the history and offerings of The Langham, especially the Palm Court. Knowing about their famous afternoon tea and extensive champagne list can help you engage with guests and show your enthusiasm during the interview.

    ✨Tip Number 2

    Brush up on your customer service skills by practising scenarios where you anticipate guest needs. This will prepare you to demonstrate your ability to go the extra mile, which is crucial for a role in such a prestigious establishment.

    ✨Tip Number 3

    Network with current or former employees of The Langham, London. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

    ✨Tip Number 4

    Visit the Palm Court if possible, and observe the service style and atmosphere. This first-hand experience can give you talking points during your interview and show your genuine interest in the position.

    We think you need these skills to ace Casual Waiter / Waitress (40 hours per week)

    Excellent Customer Service Skills
    Strong Communication Skills
    Ability to Anticipate Guest Needs
    Attention to Detail
    Knowledge of Food and Beverage
    Time Management Skills
    Teamwork and Collaboration
    Adaptability in a Fast-Paced Environment
    Problem-Solving Skills
    Experience in a Restaurant or Hospitality Environment
    Ability to Maintain Cleanliness and Hygiene Standards
    Friendly and Engaging Personality
    Ability to Handle Multiple Tasks Simultaneously

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Focus on roles where you've provided excellent customer service, as this is crucial for a Casual Waiter/Waitress position.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and beverage, as well as your ability to create enchanting encounters for guests. Mention any specific experiences that relate to the role at The Langham, London.

    Highlight Relevant Skills: In your application, emphasise skills such as attention to detail, teamwork, and the ability to work in a fast-paced environment. These are essential for providing prompt and efficient service in a busy restaurant setting.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are important in the hospitality industry.

    How to prepare for a job interview at The Langham, London

    ✨Know the Menu Inside Out

    Familiarise yourself with the food and beverage items on the menu, especially the champagne selections. Being able to discuss the offerings confidently will impress your interviewers and show your genuine interest in the role.

    ✨Showcase Your Customer Service Skills

    Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you anticipated guest needs or went the extra mile to ensure satisfaction, as this is crucial for a role in hospitality.

    ✨Demonstrate Team Spirit

    The Langham values teamwork, so be ready to discuss how you work well with others. Share experiences where you collaborated effectively with colleagues to enhance the dining experience for guests.

    ✨Dress to Impress

    Since you'll be working in a prestigious environment, make sure to dress smartly for your interview. A polished appearance reflects your understanding of the hospitality industry's standards and your respect for the establishment.

    Casual Waiter / Waitress (40 hours per week)
    The Langham, London
    Location: London
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