Sales Advisor

Sales Advisor

Middlesbrough Full-Time No home office possible
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At a Glance

  • Tasks: Join our team as a Sales Advisor, delivering top-notch service in a vibrant retail environment.
  • Company: River Island is a beloved fashion brand with a bright future and a diverse team.
  • Benefits: Enjoy a generous 40% staff discount, flexible working hours, and various employee perks.
  • Why this job: Be part of a supportive community that values fashion, teamwork, and personal growth.
  • Qualifications: No specific qualifications required; just bring your passion for fashion and customer service!
  • Other info: We offer flexible contracts to fit around your studies or other commitments.

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We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.

This is what a career at River Island is like. And this is where yours starts.

Department: Sales Advisor

Employment Type: Permanent – Part Time

Location: Middlesbrough

Workplace type: Onsite

Compensation: £9.30 – £11.80 / hour

What We Are Looking For…

Our Sales Advisors are key to delivering the best possible service to our customers in a responsive and fast-moving environment. We are passionate and driven to provide the very best experience to our customers and are looking for like-minded individuals to join our the Island! Whether you are on our shop floor, in the stock room, or serving on our tills, you play an important part in the overall success of our stores. Our community is made up of enthusiastic Islanders who enjoy working in a challenging environment, with a shared love of fashion and the RI brand! Sound like the place for you? We can\’t wait to hear from you!

We\’re offering flexible contracts! Whatever your reason for needing or wanting part-time, flexible work, we\’d love to hear from you. Perhaps you\’re looking to work around the school run, university, or only available at evenings & weekends. We\’re open to working patterns and will be guided by your availability. If it\’s something we can accommodate and works for our store\’s trading hours, you\’ll be an Islander in no time! Please let us know your availability when completing the application form.

This Is For You…

  • Discount: Generous 40% staff discount so you can treat yourself to the latest fashion.
  • RI Rewards: Reducing Islanders\’ everyday expenses through discounts, benefits, financial advice, wellbeing solutions, and more with Reward Gateway!
  • Island Culture: We work closely with the Retail Trust to create dedicated support for all our Islanders!
  • Family Hub: We support Islanders with all different family setups, including enhanced maternity, paternity, adoption, & fertility treatments.
  • Giver Island: Give as you earn scheme, a ‘Giver Island’ day each year, and matched funding.
  • Training: Support with upskilling skills through on-the-job training and qualifications.
  • Pension: A contributory private pension scheme.
  • Holiday: 28 days (UK), 30 days (ROI) paid holiday (FTE), inclusive of Bank Holidays.

Keeping You Safe…

At River Island, we are committed to the safeguarding of all our employees regardless of age or job role. We will fulfill our obligation under the Prevent duty, which seeks to stop extremism and extremist views from materializing in our business. We promote and encourage the belief in British Values—including democracy, the rule of law, individual liberty, and mutual respect and tolerance of different faiths and beliefs.

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Sales Advisor employer: River Island

At River Island, we pride ourselves on being a vibrant and inclusive workplace where our Sales Advisors play a crucial role in delivering exceptional customer service. With flexible working hours, generous staff discounts, and a strong focus on employee wellbeing and development, we offer a supportive environment that encourages growth and progression. Join our passionate team in Middlesbrough and be part of a community that celebrates diversity and a shared love for fashion.
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Contact Detail:

River Island Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Advisor

✨Tip Number 1

Familiarise yourself with River Island's brand and values. Understanding their culture and what they stand for will help you connect with the team during your interview and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Prepare to discuss your previous customer service experiences. River Island values excellent service, so think of specific examples where you've gone above and beyond for a customer, as this will demonstrate your suitability for the Sales Advisor role.

✨Tip Number 3

Show your passion for fashion! Being enthusiastic about the products and trends can set you apart from other candidates. Consider mentioning your favourite styles or how you keep up with fashion trends during your conversation.

✨Tip Number 4

Be ready to discuss your availability openly. Since River Island offers flexible contracts, being clear about when you can work will help them see how you fit into their scheduling needs, making you a more attractive candidate.

We think you need these skills to ace Sales Advisor

Customer Service Skills
Communication Skills
Teamwork
Sales Techniques
Product Knowledge
Time Management
Adaptability
Problem-Solving Skills
Attention to Detail
Cash Handling
Conflict Resolution
Interpersonal Skills
Flexibility
Fashion Awareness

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what River Island is looking for in a Sales Advisor. Highlight key responsibilities and required skills that you possess.

Tailor Your CV: Customise your CV to reflect your relevant experience and skills related to customer service and sales. Use specific examples that demonstrate your ability to thrive in a fast-paced environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your enthusiasm for working at River Island. Mention your availability clearly, as they value flexible working patterns.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at River Island

✨Show Your Passion for Fashion

As a Sales Advisor, it's crucial to demonstrate your enthusiasm for fashion and the River Island brand. Be prepared to discuss your favourite styles and trends, and how you can contribute to creating a vibrant shopping experience for customers.

✨Highlight Your Customer Service Skills

Customer service is at the heart of this role. Share specific examples from your past experiences where you've gone above and beyond to assist customers. This will show that you understand the importance of delivering exceptional service in a fast-paced environment.

✨Be Flexible and Open-Minded

River Island values flexibility in working hours. During the interview, express your availability and willingness to adapt to different shifts. This shows that you're ready to be a team player and can accommodate the store's needs.

✨Prepare Questions About the Company Culture

Research River Island's culture and values before the interview. Prepare thoughtful questions about their community initiatives and support systems for employees. This demonstrates your genuine interest in becoming part of their team and aligns with their focus on employee wellbeing.

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