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- Tasks: Support clients with troubleshooting and product training in the water pump industry.
- Company: Join a well-established company providing pump solutions across various industries for over 35 years.
- Benefits: Enjoy a competitive salary, progression opportunities, early finishes on Fridays, and free onsite parking.
- Why this job: This role offers excellent training, client interaction, and a chance to make an impact in a growing company.
- Qualifications: Experience in the water pump industry and client consulting is essential.
- Other info: Occasional travel to client sites nationwide is required.
The predicted salary is between 42000 - 66000 £ per year.
Job Description
Product Support Engineer (Pumps)\\n\\n£50,000 – £55,000 + Progression + Product Training + Early Finish On A Friday + Free On Site Parking\\n\\nPeterborough\\n\\nAre you experienced in the water pumps industry and looking for a role that offers excellent product training, in products from large manufacturers like Gorman Rupp and Cornell?\\n\\nAre you a technical expert, who is used to consulting with clients throughout the project lifecycle, that is looking for a role which offers progression and an early finish on a Friday?\\n\\nThis company was established over three and a half decades ago and since then has grown to operating nationwide. The company offer a range of pump solutions to the waste, wastewater and food and beverage industries. They offer installation, commissioning, testing and repair of all products.\\n\\nIn this role the suitable candidate will be expected to consult with customers to understand the best product for their needs.
You will be involved in the full life cycle of the project, from initial sale to placement and troubleshooting of the product. There will be occasional travel nationwide to client sites.\\n\\nIf you are a product support engineer, with experience in the water pump industry, looking for a technical role that offers excellent training and an early finish on a Friday, apply today.\\n\\nThe Role:\\n\\n8:30 – 5 Monday – Thursday 8:30 – 4 Friday\\nAssist clients in troubleshooting, commissioning, and help in training, for the products\\nPrepare technical proposals for the client\\nConsult clients regularly to ensure their needs are being met with the correct products\\nMaintain clear communication with clients, suppliers and internal teams\\nTravel to client sites occasionally to support their needs, nationwideThe Person:\\n\\nExperience in the water pump industry\\nExperience in consulting with clientsJob reference: BBBH20044c\\n \\n Key words: Pumps, Wastewater, Applications, Technical, Sales, Consulting, Peterborough, Cambridgeshire\\n \\n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.\\n \\n If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.\\n \\n Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
Product Support Engineer employer: Ernest Gordon Recruitment Limited
Contact Detail:
Ernest Gordon Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Engineer
✨Tip Number 1
Familiarise yourself with the specific products and brands mentioned in the job description, like Gorman Rupp and Cornell. Understanding their features and applications will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the water pump industry. Attend relevant events or join online forums to connect with others who may provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss your previous experience in consulting with clients. Think of specific examples where you successfully identified client needs and provided tailored solutions, as this is a key aspect of the role.
✨Tip Number 4
Research the company’s history and values. Being able to articulate why you want to work for them and how you align with their mission can set you apart from other candidates.
We think you need these skills to ace Product Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the water pump industry. Focus on relevant roles where you've consulted with clients and provided technical support, as these are key aspects of the job.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your expertise in troubleshooting and consulting, and how they align with the responsibilities outlined in the job description.
Highlight Technical Skills: Clearly outline any technical skills or certifications you have related to pumps and wastewater systems. This will show that you are well-prepared for the technical aspects of the role.
Prepare for Potential Questions: Think about common interview questions related to client consultation and project lifecycle management. Prepare examples from your past experiences that showcase your problem-solving abilities and communication skills.
How to prepare for a job interview at Ernest Gordon Recruitment Limited
✨Know Your Pumps
Make sure you brush up on your knowledge of water pumps, especially those from manufacturers like Gorman Rupp and Cornell. Be prepared to discuss specific products and their applications, as this will show your expertise in the field.
✨Demonstrate Client Consultation Skills
Since the role involves consulting with clients, think of examples from your past experiences where you've successfully identified client needs and provided tailored solutions. This will highlight your ability to communicate effectively and understand customer requirements.
✨Prepare for Technical Questions
Expect technical questions related to troubleshooting and commissioning. Review common issues that arise in the water pump industry and be ready to explain how you would address them. This will demonstrate your problem-solving skills.
✨Show Enthusiasm for Training and Development
The company offers excellent product training, so express your eagerness to learn and grow within the role. Discuss any previous training experiences and how they have helped you in your career, showing that you value continuous improvement.
