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- Tasks: Engage guests by selling merchandise and creating magical shopping experiences.
- Company: Join Disney Cruise Line, a leader in family entertainment and unforgettable experiences.
- Benefits: Enjoy a diverse work environment, competitive pay, and the chance to travel the world.
- Why this job: Be part of a team that values excellence and creates cherished memories for guests.
- Qualifications: Six months of retail experience and a passion for Disney storytelling required.
- Other info: This is a shipboard role; must be ready to live and work at sea.
The predicted salary is between 20000 - 30000 £ per year.
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Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
We are currently recruiting for the position of Merchandise Host/Hostess for Disney Cruise Line.
You will report to the Retail Manager.
Responsibilities:
- Achieve and/or exceed sales plan
- Support onboard retail locations and proactively sell ship/islandmerchandise in fixed and mobile retail locations; product focus couldinclude but is not limited to DCL specialty merchandise, onboard artprogram, duty free products, liquor, perfumes and jewellery
- Create magical shopping experiences by upholding and modelling safety,courtesy, show & efficiency
Basic Qualifications:
- Minimum six months of experience in retail or sales in a fast-pacedenvironment
- Strong communication skills, both verbal and written
- Demonstrate enthusiasm and passion for the Disney product, charactersand story telling
- Ability to demonstrate a focus towards exceeding Guest satisfaction andsales goals in order to exceed incentive targets which impacts theindividual, team and overall
- Must be able to lift and/or move 40 pound items
Additional Information:
This is a shipboard role
You must:
- Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
- Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan
- Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
- If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
Your Responsibilities:
- Have a valid passport and C1/D Seaman\’s visa (DCL will provide you with documents to obtain this)
- Complete a pre-employment medical
- Obtain a criminal background check
- Bring approved work shoes
Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
About Disney Cruise Line:
A leader in the cruise industry, Disney Cruise Line provides a setting where families can reconnect, adults can recharge and children can experience all the magic that Disney has to offer. Guests can sail out of ports around the world on exciting itineraries to the Caribbean, Bahamas, Alaska and Europe, among others. Aboard the fleet of four ships – the Disney Magic, Disney Wonder, Disney Dream and Disney Fantasy – and Disney\’s private island paradise in the Bahamas – Castaway Cay, crew members provide guests with unparalleled service, enchanting storytelling and immersive family entertainment that only Disney can deliver.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney\’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
Excellent Recruitment is the agency responsible for recruitment on behalf of Disney Cruise Line.
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Retail Sales Associate employer: excellent recruitment
Contact Detail:
excellent recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate
✨Tip Number 1
Familiarise yourself with Disney's values and culture. Understanding the magic behind Disney will help you connect with the brand and demonstrate your enthusiasm during interviews.
✨Tip Number 2
Highlight your retail experience by preparing specific examples of how you've exceeded sales targets or enhanced customer satisfaction in previous roles. This will show your potential to excel as a Merchandise Host/Hostess.
✨Tip Number 3
Practice your communication skills, especially in a fast-paced environment. Being able to articulate your thoughts clearly and confidently will be crucial when interacting with guests and team members.
✨Tip Number 4
Be ready to discuss your willingness to work onboard a ship and adapt to a multicultural environment. Showing that you're open-minded and flexible will make you a more attractive candidate for this role.
We think you need these skills to ace Retail Sales Associate
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Retail Sales Associate position. Understand the responsibilities and qualifications required, and think about how your experience aligns with them.
Tailor Your CV: Customise your CV to highlight relevant retail or sales experience, especially in fast-paced environments. Emphasise your communication skills and any previous roles where you exceeded sales goals or enhanced customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for Disney and the role. Mention specific experiences that demonstrate your ability to create magical shopping experiences and your passion for the Disney brand.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at excellent recruitment
✨Show Your Passion for Disney
Make sure to express your enthusiasm for the Disney brand and its characters during the interview. Share personal experiences or memories related to Disney that highlight your genuine interest in the company and its values.
✨Demonstrate Strong Communication Skills
As a Retail Sales Associate, effective communication is key. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've successfully interacted with customers in previous roles, showcasing your ability to engage and connect with guests.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past experience where you exceeded customer expectations or resolved conflicts effectively, as this will demonstrate your capability to create magical shopping experiences.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties of a Merchandise Host/Hostess. Be ready to discuss how you can contribute to achieving sales goals and enhancing guest satisfaction. Showing that you understand the role will reflect your commitment and readiness to join the team.
