At a Glance
- Tasks: Support young people aged 16-21, ensuring their safety and wellbeing during night shifts.
- Company: Turning Point is a leading health and social care provider across the UK, dedicated to improving lives.
- Benefits: Enjoy 31 days of paid holiday, flexible working, and exclusive discounts for staff.
- Why this job: Make a real difference in young people's lives while gaining valuable experience and career progression.
- Qualifications: Strong communication skills, empathy, and a positive attitude are essential; previous experience is a plus.
- Other info: Join a supportive team committed to safeguarding and promoting the welfare of young people.
The predicted salary is between 28800 - 42000 Β£ per year.
Job Introduction
At Turning Point, we support people across The UK with Mental Health, Substance Misuse and Learning Disabilities. As a Youth Support Worker, you will ensure that young people living in Turning Point\βs supported accommodation are supported to thrive and reach their full potential in a safe, nurturing, and supportive environment, increasing their independency to create a positive move on into the community.
As a Youth Support Worker, you will join The Lancashire Young People supported accommodation services that supports 18 young people (Aged at our service in Leyland, The Mill.
Role Responsibility
You will be supporting Young People to manage their finances, gain independent living skills, promote health, wellbeing and healthy lifestyle choices as well as supporting them to maximise their involvement in local training, education, and employment opportunities.
The role is changeable, and every day will be different, some examples of what you will be responsible for are:
- Managing the referrals, sign up, support and move on for the Young People
- Developing, implementing and reviewing individual support plans and risk assessments focussing on young people\βs needs, strengths and goals.
- Providing support with budgets and finances
- Provide an excellent rent / service charge collection service, ensuring regular accounts monitoring and contact with people regarding payments
- Completing accurate and detailed daily records for the Young People
- Providing practical support and guidance to the Young People including daily living skills, cooking, cleaning, and \βmoving on\β plans
- Ensuring proactive and constructive communication to the Young People including facilitating weekly key-working sessions, problem solving and supporting with their day-to-day needs
- Supporting the Young People and landlords with housing management tasks addressing practical aspects of living in supported housing, including managing repairs, tenancies, income and anti-social behaviour.
- Prioritising your own case load and using your initiative to plan and implement agreed actions
- Building and maintaining relationships with a range of other professionals to work together to aim for positive outcomes for the Young People
- Facilitating and arranging engaging activities with tenants throughout the year.
- To work alongside colleagues, and management in shaping and developing the way we provide and manage our schemes, including improvements to processes and how we work with young people
- Following organisation policies and procedures to ensure compliance of the service
- Turning Point responds to the needs of the individuals and some of the tasks are therefore unpredictable. It is expected that the Youth Support Worker will work in a flexible way when required and undertake tasks that are not specifically covered within the job description, which can include cover for colleagues as required.
The Ideal Candidate
As a Youth Support Worker, we are looking for candidates who have knowledge and experience of working with young people with complex needs, homelessness, children who are looked after and in transition to leaving care or care leavers.
We\βre ideally looking for a person with a NVQ level 3 or equivalent in Social Care, Youth Support Work or Housing/Homelessness, however this is not essential for the role. We are also looking for people with a background of working with young people and an understanding of homelessness and the impact this has on the wellbeing of Young People.
Ideally you will have experience in support planning, re-engaging and motivating young people to participate in employment and work programmes, education, training, volunteering, and skill building opportunities.
You need to be a great team player with lots of energy, you\βll need strong communication skills, a flexible approach and positive attitude to achieve targets in a challenging environment which requires empathy, understanding and patience.
Shift patterns
The service is staffed 24 hours a day / 7 days a week. As a Youth Support worker, you must be flexible to the service needs which include days/evenings and weekend working.
About us
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career β we want to support you in every way we can with our total reward package.
You will get 31 days\β paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost.
Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.
Turning Point Benefits
Turning Point
Attached documents
- Youth Support Worker
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Youth Support Worker employer: Turning Point
Contact Detail:
Turning Point Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Youth Support Worker
β¨Tip Number 1
Familiarise yourself with the specific challenges faced by young people aged 16-21, especially those at risk of homelessness or leaving care. Understanding their unique needs will help you connect better during interviews and demonstrate your genuine passion for supporting them.
β¨Tip Number 2
Highlight any previous experience you have in social care or youth work, particularly in roles that required empathy and compassion. Be ready to share specific examples of how you've positively impacted someone's life in a similar setting.
β¨Tip Number 3
Prepare to discuss your approach to teamwork and communication, as these are crucial in a support worker role. Think of instances where you've successfully collaborated with others to achieve a common goal, especially in challenging environments.
β¨Tip Number 4
Research Turning Point's values and mission to align your responses with their ethos. Showing that you share their commitment to safeguarding and promoting the welfare of young people will set you apart as a candidate who truly fits their culture.
We think you need these skills to ace Youth Support Worker
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Youth Support Worker. Tailor your application to highlight relevant experiences that demonstrate your ability to support young people effectively.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience working with young people, particularly in challenging environments. Use specific examples to illustrate your skills in empathy, communication, and teamwork.
Highlight Your Values: Turning Point values commitment to safeguarding and promoting welfare. Make sure to express your alignment with these values in your application, showcasing your dedication to supporting vulnerable individuals.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Turning Point
β¨Show Your Passion for Supporting Young People
Make sure to express your genuine passion for helping young people, especially those facing challenges like homelessness or leaving care. Share personal experiences or motivations that drive you to work in this field.
β¨Demonstrate Empathy and Understanding
During the interview, highlight your ability to empathise with young people's situations. Use examples from past experiences where you've shown compassion and understanding, particularly in challenging circumstances.
β¨Highlight Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you would communicate with young people and other team members, especially during night shifts. Provide examples of how you've successfully communicated in previous roles.
β¨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think about potential scenarios you might face as a Support Worker and how you would respond, ensuring you align your answers with the values of Turning Point.