At a Glance
- Tasks: Join us as a Conference and Banqueting Attendant, setting up and serving at events.
- Company: Titanic Hotel Belfast is a premier venue known for its exceptional service and stunning location.
- Benefits: Enjoy flexible shifts, competitive pay, and the chance to work in a vibrant team environment.
- Why this job: Perfect for those who love hospitality and want to make events unforgettable while gaining valuable experience.
- Qualifications: No prior experience needed, just a passion for customer service and a willingness to learn.
- Other info: Must be available for early and late shifts; embrace our core values and grow with us!
The predicted salary is between 20000 - 28000 £ per year.
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Conference and Banqueting Attendant, Belfast
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Client:
Titanic Hotel Belfast
Location:
Belfast, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
e25007d5abbc
Job Views:
47
Posted:
22.06.2025
Expiry Date:
06.08.2025
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Job Description:
Job Purpose
To operate a smooth and efficient Conference & Banqueting service within the hotel, to the required hotel standard.
Main Responsibilities/Key Tasks
· To set up, service and clear meeting rooms as required by the weekly function sheet, to the required hotel standard and in line with the supervisor’s instructions.
· To serve all tea and coffee, buffets, light refreshments, and other food and beverage as per the weekly function sheet, and to the required hotel standard – ensuring the highest standards of presentation and cleanliness.
· To ensure regular liaison with the Sales Co-ordinator, other departments and management, relating to any changes or difficulties within the daily operations of the department.
· To assist in the setup of banquets and functions as requested by the Conference & Banqueting Manager.
· To make yourself known to all conference organisers and how you can assist with anything they require.
· To ensure that all Conference & Banqueting areas are kept clean, tidy and efficiently organized and stocked, including storage areas.
· To ensure all meeting rooms are presented for use- fully stocked and clean.
- To provide a high standard of customer service and hospitality.
· To assist the Front Office department, with the delivering of guest messages, luggage and any other special duties as required.
- To report all maintenance faults (equipment and function rooms) to the maintenance department, and follow the remedy through.To report any loss or severe damage to management.
- To develop and maintain good working relationships with all departments in the hotel.
- To attend all relevant training as and when required.
- To show willingness to take on additional responsibilities when necessary.
- Familiarise yourself with our Core Values TITANIC which link to the desired behaviours that we expect all our employees to display
- Candidate must be able to work both early and late shifts (4 am finish).
- To ensure total standards relating to security are maintained with emphasis on the following:
Customer Equipment;
Meeting Rooms;
· To have a thorough knowledge of and adherence to the law with regard to the following company regulations:
Fire Regulations and Procedures;
Health and Safety Regulations;
First Aid Procedures;
Food Hygiene Regulations.
- To ensure that the company dress code and grooming policy is adhered to at all times.
To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of your Line Manager/Operations Manager.
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Conference and Banqueting Attendant employer: Titanic Hotel Belfast
Contact Detail:
Titanic Hotel Belfast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference and Banqueting Attendant
✨Tip Number 1
Familiarise yourself with the Titanic Hotel's core values and mission. Understanding their ethos will help you align your responses during any interviews or conversations, showcasing that you're a good fit for their team.
✨Tip Number 2
Network with current or former employees of the Titanic Hotel. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Conference and Banqueting Attendant position.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Since this role requires high standards of hospitality, think of specific examples where you've gone above and beyond to ensure customer satisfaction.
✨Tip Number 4
Be ready to demonstrate your ability to work under pressure. The role involves setting up and servicing events, so share experiences where you've successfully managed multiple tasks or tight deadlines in a busy environment.
We think you need these skills to ace Conference and Banqueting Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Conference and Banqueting Attendant. Tailor your application to highlight relevant experience and skills that match these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality or customer service roles. Emphasise any specific skills related to event management, food service, or teamwork that would be beneficial for this position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the Titanic Hotel Belfast. Mention how your values align with their Core Values and provide examples of how you have demonstrated similar behaviours in past roles.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Titanic Hotel Belfast
✨Know the Venue
Familiarise yourself with the Titanic Hotel Belfast and its facilities. Understanding the layout and services offered will help you answer questions confidently and show your genuine interest in the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle difficult situations and ensure guest satisfaction, as this is crucial for a Conference and Banqueting Attendant.
✨Understand the Role's Responsibilities
Review the job description thoroughly and be ready to discuss how your skills align with the responsibilities listed. Be prepared to talk about your experience with setting up events, serving food and beverages, and maintaining cleanliness.
✨Show Flexibility and Team Spirit
Emphasise your willingness to work early and late shifts, as well as your ability to collaborate with different departments. Share examples of how you've worked effectively in a team to achieve common goals.