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For Companies At a Glance
- Tasks: Serve guests on the luxurious British Pullman train, ensuring top-notch food and beverage service.
- Company: Join Belmond, a leader in luxury travel with a rich heritage and commitment to exceptional service.
- Benefits: Enjoy competitive pay, guaranteed days off, and enhanced maternity/paternity leave.
- Why this job: Be part of a dynamic team delivering unforgettable experiences in a glamorous setting.
- Qualifications: Previous luxury hospitality experience and a passion for excellent service are essential.
- Other info: Work in a unique environment that combines history with modern luxury travel.
The predicted salary is between 24000 - 36000 £ per year.
Food & Beverage Steward
As a Food & Beverage Steward at Royal Scotsman, A Belmond Train, you are part of a team that provides an exceptional Food & Beverage service to our guests. In this role, you will be responsible for ensuring that all guest areas aboard the luxury train are well maintained, carrying out back of house duties as well as completing all service preparation in a timely fashion. Reporting to the Train Manager, this is an exciting opportunity for a dynamic individual with a passion for excellence and storytelling in travel, a strong cultural awareness and an unswerving approach to maintaining standards. If you\’re looking to develop your skills and be part of a legacy of luxury, this is your moment.
Primary Responsibilities Include:
- This is a seasonal role which runs from March to November. This includes a 4-week training period prior to welcoming guests in April
- Providing excellent customer service to guests in accordance with Belmond and Leading Quality Assurance standards
- Providing breakfast, lunch and dinner service each day and carrying out cleaning, mis en place and maintenance duties
- Bar service, including serving pre-lunch and -dinner drinks and canapés in the Observation Car, afternoon tea and preparing and serving ‘welcome back\’ drinks
- Preparing tables with linens, silverware and glasses, informing customers about the day\’s specials and offering menu recommendations upon request
- Assisting with general onboard duties, including greeting guests and helping with luggage
Requirements
What You Bring:
- Applicants must have eligibility to work in the UK
- 1-2 years\’ experience in a similar role, preferably within the luxury hospitality industry. Hospitality qualification an advantage
- COSHH knowledge and awareness
- Ability to work in high-pressure situations, to follow instructions and to work independently when required
- Good knowledge and understanding of food and wine
- Excellent communication and interpersonal skills
Benefits
What We Offer:
- All meals provided
- Uniform & dry-cleaning
- Team social events
- Accommodation provided when travelling on board
- Visits to exclusive castles, distilleries & country pursuits
- Further learning & development opportunities within Belmond
- Discover Belmond Programme which includes complimentary and preferred rate experiences at our iconic destinations
- Wellness programmes throughout the year
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you\’ll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.
This is your moment. Apply today!
About Us
Royal Scotsman, a Belmond Train, Scotland, rekindles the romance of travel on Highland escapes for up to 40 passengers. Interiors marry Edwardian elegance with country-house comfort. Guests dine on succulent Scottish fare, admire breathtaking scenery from the Observation Car and unwind in the onboard Dior Spa. Two- to seven-night itineraries, departing from Edinburgh, feature private visits to castles and distilleries.
With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.
The Belmond & LVMH Family
Royal Scotsman is proud to be part of LVMH and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.
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Food & Beverage Steward employer: Belmond
Contact Detail:
Belmond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Steward
✨Tip Number 1
Familiarise yourself with the British Pullman experience. Understanding the unique aspects of luxury train travel and the specific services offered will help you stand out during interviews. Show your passion for storytelling in travel and how you can contribute to creating memorable experiences for guests.
✨Tip Number 2
Network with current or former employees of Belmond. Engaging with them can provide valuable insights into the company culture and expectations. This knowledge can help you tailor your approach and demonstrate your genuine interest in being part of their team.
✨Tip Number 3
Prepare to discuss your previous luxury hospitality experience in detail. Be ready to share specific examples of how you've delivered exceptional service, handled guest requests, and maintained high standards. This will showcase your suitability for the role and align with Belmond's ethos.
✨Tip Number 4
Research sustainable practices in the hospitality industry. Since Belmond prioritises responsible tourism, demonstrating your knowledge and commitment to sustainability can set you apart. Discuss how you can contribute to their initiatives during your conversations with the hiring team.
We think you need these skills to ace Food & Beverage Steward
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Food & Beverage Steward on the British Pullman. Highlight your relevant experience in hospitality and how it aligns with the expectations outlined in the job description.
Tailor Your CV: Customise your CV to reflect your experience in luxury hospitality. Emphasise your knowledge of food and beverage, customer service skills, and any previous roles that demonstrate your ability to maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and storytelling in travel. Mention specific experiences that illustrate your commitment to guest satisfaction and teamwork, as these are key aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the luxury service industry.
How to prepare for a job interview at Belmond
✨Showcase Your Hospitality Experience
Make sure to highlight your previous experience in luxury hospitality during the interview. Discuss specific situations where you provided exceptional service, as this aligns with Belmond's commitment to high standards.
✨Demonstrate Knowledge of Food and Beverage
Be prepared to discuss your knowledge of food and beverage, including menu items and wine pairings. This will show that you are not only passionate about the role but also knowledgeable, which is crucial for a Food & Beverage Steward.
✨Emphasise Teamwork and Communication Skills
Belmond values a close-knit team environment. Share examples of how you've successfully worked in a team and communicated effectively with colleagues and guests, ensuring a smooth operation.
✨Exude Professionalism and Approachability
During the interview, maintain a professional yet friendly demeanour. Show that you can handle guest interactions with warmth and professionalism, as this is key to enhancing the onboard experience.
