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- Tasks: Join us as a Team Member, taking orders and serving delicious food and drinks.
- Company: Benugo creates superb, natural food experiences in iconic UK locations.
- Benefits: Enjoy free lunch, unlimited drinks, 50% off food, and competitive pay.
- Why this job: Be part of a friendly team in a culture that values inclusivity and career growth.
- Qualifications: No experience needed; just bring your smile and dedication to great service!
- Other info: Full training provided, with opportunities for career development in a fast-growing company.
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When we founded Benugo 23 years ago, we had a vision of not just creating superb, natural food but of giving the UK something that was a real experience.
This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best-loved public spaces and visitor attractions.
Find out more about us at
Job Description
We are looking for a friendly and enthusiastic Team Member to join the team at Benugo Café, John Lewis Edinburgh.
About the Team Member role:
- Taking orders, serving food and drinks
- Ensuring the customer experience is maintained at all times to the highest standard
- Ensuring that food safety standards are followed at all times
Salary is £[amount], which will be increased to £[amount] after a three-month probation period.
Qualifications
Prior experience in customer service/hospitality is preferred but not essential, as full training will be provided. However, a smile, dedication to exceeding customer expectations, and being a great team player are essential.
Additional Information
Benugo has built a culture of inclusivity and progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Unlimited tea and coffee on shift
- 50% discount on food and soft drinks in all our locations, plus free tea and coffee on your days off too!
- Competitive pay rates
- Life Assurance
- Opportunities to develop and further your career within a fast-growing and exciting company with a prestigious list of clients
- Employee discounts at several retailers (via Hapi app) and fitness providers
- Access to our Employee Assistance Programme and trained Mental Health First Aiders
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Benugo - Team Member employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benugo - Team Member
✨Tip Number 1
Familiarise yourself with Benugo's brand and values. Understanding their commitment to quality food and customer experience will help you align your answers during the interview, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare to demonstrate your customer service skills. Think of specific examples from your past experiences where you went above and beyond for a customer, as this will resonate well with Benugo's focus on exceeding customer expectations.
✨Tip Number 3
Show your enthusiasm for teamwork. Since being a great team player is essential for this role, be ready to discuss how you've successfully collaborated with others in previous jobs or projects.
✨Tip Number 4
Ask insightful questions about the role and the company culture during your interview. This not only shows your interest but also helps you gauge if Benugo is the right fit for you, making a positive impression on the hiring team.
We think you need these skills to ace Benugo - Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Benugo is looking for in a Team Member. Highlight key responsibilities like taking orders and ensuring customer satisfaction.
Tailor Your CV: Make sure your CV reflects any relevant experience in customer service or hospitality, even if it's minimal. Emphasise your enthusiasm, teamwork skills, and dedication to customer satisfaction.
Craft a Personalised Cover Letter: Write a cover letter that showcases your personality and passion for food and customer service. Mention why you want to work at Benugo specifically and how you align with their values.
Proofread Your Application: Before submitting, double-check your application for spelling and grammar errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at BaxterStorey
✨Show Your Enthusiasm
Benugo values friendly and enthusiastic team members. Make sure to express your passion for customer service and your excitement about the role during the interview.
✨Highlight Teamwork Skills
As a Team Member, being a great team player is essential. Share examples from your past experiences where you successfully collaborated with others to achieve a common goal.
✨Demonstrate Customer Focus
Prepare to discuss how you would ensure a high standard of customer experience. Think of specific instances where you went above and beyond to meet customer expectations.
✨Ask About Training Opportunities
Since Benugo provides full training, show your eagerness to learn by asking about the training process and opportunities for career development within the company.
