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For Companies At a Glance
- Tasks: Administer tests, provide customer service, and ensure compliance with security standards.
- Company: Join Pearson VUE, a global leader in computer-based testing and a top employer for diversity.
- Benefits: Enjoy perks like healthcare, gym discounts, and shares in a supportive work environment.
- Why this job: Be part of an innovative company that values inclusivity and offers flexible working hours.
- Qualifications: Friendly, punctual, and tech-savvy candidates preferred; experience with Microsoft Office is a plus.
- Other info: This is a permanent part-time role with a minimum commitment of 5 hours per month.
Job Description
Our Organisation
Pearson VUE is a business of Pearson, the world\’s leading learning company and is listed on both the London and New York Stock Exchanges (UK: PSON: NYSE: PSO). Pearson VUE is featured on The Forbes list of Best Employers and the Stonewall Top 100 Employers list and we were recognised in the Best Employers for Diversity 2019 awards.
Pearson Vue provides computer-based testing for information technology, academic, government and professional testing programs around the world. We deliver more than 15 million exams annually and we are the global leader in developing and delivering high-stakes exams across our network of nearly 20,000 test centres in 180 countries.
We are proud to offer an exceptional work environment where you can enjoy job satisfaction. We are now hiring for a Test Centre Administrator to join our successful team in Galashiels.
Your Opportunity
This is a permanent part time role
You will be required to work a minimum of 5 hrs per month and be available Monday-Saturday
The pay rate is £ per hour paid to you monthly.
Key Responsibilities
Providing excellent customer service at all times
Processing candidates’ sign-in and explaining the test process to them.
Administering and invigilating tests
Ensure all compliance standards relating to the test centre operation and security protocols are adhered to
General Housekeeping
Our Successful Applicant
Will be a friendly and professional team player with excellent timekeeping
Experience in using computers preferred including Microsoft Office (Word, Excel and Outlook)
Flexible, will be able to work different days and times
Willing to travel to other test centres to provide support
Your Benefits & Reward
We give a lot back with some of the best benefits in the business. We know that one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families too. When you join our Pearson family, we offer a wide range of benefits which include
Excellent Pension scheme
Shares and stock purchase options.
Healthcare and dental plans, and an employee wellbeing assistance program for you and your family to help balance work, family and personal life.
Cycle to work program, gym membership concessions in selected office locations, along with retail and leisure discounts.
Our Recruitment Process
This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.
Wishing you the very best of success with your application!
What to expect from Pearson
Did you know Pearson is one of the 10 most innovative education companies of 2022?
At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at
We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.
Test Centre Administrator – Dundee (Part-time) employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Test Centre Administrator – Dundee (Part-time)
✨Tip Number 1
Familiarise yourself with Pearson VUE's testing procedures and customer service standards. Understanding their operational protocols will help you demonstrate your readiness to uphold their high standards during the interview.
✨Tip Number 2
Showcase your flexibility in work hours. Since the role requires availability from Monday to Saturday, emphasising your willingness to adapt your schedule can make you a more attractive candidate.
✨Tip Number 3
Highlight any previous experience in customer service or administrative roles. Being able to discuss specific examples of how you've provided excellent service or managed tasks efficiently will set you apart.
✨Tip Number 4
Prepare questions about the role and the company culture. Showing genuine interest in Pearson's values and how they support diversity and talent development can leave a positive impression during your interview.
We think you need these skills to ace Test Centre Administrator – Dundee (Part-time)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Test Centre Administrator position. Tailor your application to highlight relevant experience and skills that match what Pearson is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administration. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for Pearson and how your background aligns with their values, such as diversity and innovation.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Test Centre Administrator role.
How to prepare for a job interview at Pearson
✨Showcase Your Customer Service Skills
As a Test Centre Administrator, you'll be interacting with candidates regularly. Highlight your experience in providing excellent customer service and how you handle various situations with professionalism and friendliness.
✨Familiarise Yourself with Testing Procedures
Understanding the test procedures and compliance standards is crucial for this role. Research Pearson VUE's testing processes and be prepared to discuss how you would ensure adherence to these standards during the interview.
✨Demonstrate Flexibility
This position requires flexibility in work days and times. Be ready to discuss your availability and any previous experiences where you adapted to changing schedules or supported other teams.
✨Highlight Your Technical Skills
Since experience with computers and Microsoft Office is preferred, make sure to mention any relevant skills or experiences you have. You could even prepare to discuss how you've used technology to improve efficiency in past roles.
