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For Companies At a Glance
- Tasks: Conduct audits to ensure compliance with LanguageCert standards and provide guidance to centres.
- Company: Join PeopleCert, a leader in quality assurance for educational assessments.
- Benefits: Enjoy competitive pay, a dynamic work environment, and opportunities for personal growth.
- Why this job: Make a real impact in education while developing your skills in a global setting.
- Qualifications: Fluent English speaker with quality assurance experience; certifications are a plus.
- Other info: Flexibility required for travel and on-demand availability.
The predicted salary is between 36000 - 60000 £ per year.
Overview
PeopleCert, on behalf of LanguageCert, is seeking Quality Auditors (QAs) on a project basis to ensure that approved centres comply with LanguageCert and regulatory requirements. This role involves conducting external quality assurance audits to assess a centre\’s infrastructure, systems, and internal quality assurance arrangements. The QA will verify that processes and practices are effectively implemented and aligned with LanguageCert\’s standards. If so, this is the chance to apply now!
Responsibilities
- Perform centre audit/monitoring activities with new and existing centres to ensure compliance with LanguageCert\’s centre approval criteria and associated policies and procedures
- Provide centres with clear and constructive advice, support and guidance with regard to internal quality arrangements and LanguageCert\’s qualifications, policies and procedures and regulatory requirements
- Carry out announced and/or unannounced visits to monitor the conduct and integrity of examinations
- Carry out audit activities to verify the compliance of a new examination room/venue according to LanguageCert\’s set specifications
- Complete accurate centre audit reports/records, written in a clear and constructive manner, returning them to LanguageCert and the centre no later than 5 business days after the audit activity
- Inform centres of any identified non-compliance and actions required to remedy
- Monitor and follow-up on identified centre non-compliance to ensure appropriate close out of actions required
- Recommend to the Quality Officer sanctions to be imposed on centres
- Undertake investigations regarding alleged malpractice / maladministration as assigned by the Quality Officer
- Demonstrate full understanding and implementation of LanguageCert\’s systems, process, policies and procedures to ensure compliance with internal Management Systems
- Provide any audit clarifications required
- Attend training/standardisation events from time-to-time throughout each calendar year
- Declare any existing or prior activities which would/may conflict with the role of QA and report, in writing, any conflicts that may, form time-to-time occur
- Act as a goodwill ambassador for LanguageCert by the courteous treatment of all customers, ensuring at all times that the professionalism of the company is upheld
- Maintain own Health & Safety and that of LanguageCert staff and candidates in accordance with the company\’s Health & Safety requirements
What We Look For
- Exceptional command of the English language (native-like fluency or C2 level certification preferred). Certifications such as LanguageCert C2 LTE or C2 IESOL are a plus.
- Relevant quality assurance experience in the context of training and/or examination
- Familiarity with equal opportunities and anti-discriminatory practices
- Availability on demand, at short notice from time-to-time; frequent travelling may be required
- Efficient completion of administrative duties, including completion of reports in a timely manner
- Representation of LanguageCert in a firm, but professional and polite manner
- Ability to communicate and nurture and develop, effective professional working relationships
- Ability to meet deadlines and keep to schedules
- Punctuality and reliability, maintaining high levels of integrity at all times
- Exceptional attention to detail
What we offer
- Competitive remuneration package
- Work in an international, dynamic and fun atmosphere
- Huge learning experience in using best practices and global environment
- Constant personal and professional development
About PeopleCert
PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity are the core values which guide everything we do.
Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK, background checks will include:
- A basic or enhanced Disclosure Barring Service (DBS) check
- Right to Work in the UK check (including nationality, identity and place of residence)
- HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)
- Financial background check
- Employment reference check
- If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK
In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.
All applications will be treated with strict confidentiality.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Quality Assurance
Industries
- IT Services and IT Consulting
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LanguageCert Quality Auditor - England employer: PeopleCert
Contact Detail:
PeopleCert Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LanguageCert Quality Auditor - England
✨Tip Number 1
Familiarise yourself with LanguageCert's standards and policies. Understanding their specific requirements will help you demonstrate your knowledge during interviews and discussions, showing that you're genuinely interested in the role.
✨Tip Number 2
Network with current or former Quality Auditors at LanguageCert or similar organisations. Engaging with professionals in the field can provide valuable insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare for potential scenario-based questions by thinking about how you would handle various compliance issues or audits. This will help you articulate your problem-solving skills and experience effectively during the interview.
✨Tip Number 4
Stay updated on industry trends and regulatory changes related to quality assurance in education. Being knowledgeable about current practices will not only impress your interviewers but also show your commitment to continuous professional development.
We think you need these skills to ace LanguageCert Quality Auditor - England
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the LanguageCert Quality Auditor position. Familiarise yourself with the key tasks such as conducting audits, providing guidance to centres, and ensuring compliance with LanguageCert's standards.
Tailor Your CV: Customise your CV to highlight relevant experience in quality assurance, particularly in training or examination contexts. Emphasise your command of the English language and any certifications you hold, such as LanguageCert C2 LTE or C2 IESOL.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your understanding of the role and your passion for quality assurance. Mention specific experiences that demonstrate your ability to conduct audits and provide constructive feedback to centres.
Proofread Your Application: Ensure that your application is free from grammatical errors and typos. Given the emphasis on exceptional attention to detail in this role, a polished application will reflect your suitability for the position.
How to prepare for a job interview at PeopleCert
✨Showcase Your Language Skills
As a LanguageCert Quality Auditor, exceptional command of the English language is crucial. Be prepared to demonstrate your fluency during the interview, perhaps by discussing your previous experiences or qualifications that highlight your language proficiency.
✨Understand Quality Assurance Processes
Familiarise yourself with quality assurance practices relevant to training and examinations. Be ready to discuss your past experiences in this area and how they align with the responsibilities of the role, such as conducting audits and ensuring compliance.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle non-compliance situations. Think of examples from your past where you successfully navigated similar challenges, demonstrating your ability to provide constructive advice and support.
✨Emphasise Professionalism and Integrity
As a representative of LanguageCert, it's important to convey your understanding of professionalism. Share examples of how you've maintained integrity in previous roles, especially when dealing with sensitive situations or conflicts.
