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For Companies At a Glance
- Tasks: Lead daily sales operations, ensuring smooth order processing and top-notch customer service.
- Company: Join a leading UK manufacturer known for its innovative products and strong market presence.
- Benefits: Enjoy a competitive salary, 25 days holiday, company pension, and early finish Fridays!
- Why this job: Be the key link between teams, enhancing communication and workflow in a dynamic environment.
- Qualifications: 5+ years in sales operations, ERP/CRM experience, and strong organisational skills required.
- Other info: Full UK driving license needed; must be within commuting distance to Sidcup.
The predicted salary is between 40000 - 47000 £ per year.
Sales Operations Manager Required!
Our client is a leading UK-based manufacturer.
On behalf of our client, we are recruiting for an experienced Sales Operations Manager to join their team. The successful candidate will oversee the smooth running of daily operations, ensuring accurate and timely order processing through ERP systems and delivering a high standard of customer service. They will serve as a central point of coordination between sales, production, service, despatch, and accounts, facilitating effective communication and workflow integration.
Package:
- Salary £40,000 – £47,000 (DOE)
- 25 days holiday + bank holidays
- Company pension scheme
- Early finish Fridays
- Working hours Monday – Thursday 8am till 5pm and Fridays 8am till 2pm
Sales Operations Manager – Responsibilities:
- Supervise and support the sales office team
- Cover sales office duties during team members\’ leave or sickness to maintain smooth operations.
- Manage order processing efficiently using ERP software, ensuring accuracy and timely completion.
- Oversee export sales administration, including export licensing, customs documentation, freight coordination, and invoicing.
- Maintain relationships with third-party logistics providers such as freight forwarders to coordinate import of components from Europe, ensuring all import documentation is completed accurately and on time.
- Liaise closely with internal departments including production, despatch, purchasing, service, and accounts to ensure seamless workflow and communication.
- Attend twice-weekly meetings with the production team to align sales and production activities.
- Coordinate despatch and service job scheduling and communication.
- Monitor and respond to incoming customer enquiries via phone and email, delegating tasks to appropriate team members to ensure prompt service.
- Assist in preparing tenders, quotations, and all necessary paperwork to support sales efforts.
- Maintain and update the CRM system with accurate customer account details, quotations, and sales activities.
- Support marketing and communications initiatives within the sales office as required.
Sales Operations Manager – Requirements:
- Minimum of 5 years\’ experience in a similar role, within a manufacturing or engineering environment.
- Experience with ERP and CRM systems for order processing and customer management is essential.
- Knowledge of export documentation and licensing processes.
- Experience or familiarity with tender preparation is desirable.
- Strong organisational and communication skills, with the ability to manage multiple priorities and liaise effectively with various internal teams and external service providers.
- Full UK Drivers License & Live within commutable distance to Sidcup.
Streamline Search is acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Sales Operations Manager in Sidcup employer: Streamline Search Limited
Contact Detail:
Streamline Search Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Manager in Sidcup
✨Tip Number 1
Familiarise yourself with the specific ERP and CRM systems mentioned in the job description. If you have experience with similar software, be ready to discuss how your skills can transfer to their systems during the interview.
✨Tip Number 2
Prepare examples of how you've successfully managed order processing and customer service in previous roles. Highlight any specific achievements that demonstrate your ability to improve efficiency and communication within a sales team.
✨Tip Number 3
Research the company’s products and their position in the manufacturing industry. Understanding their market will help you articulate how you can contribute to their operations and align with their goals during the interview.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations for the Sales Operations Manager role, which can give you an edge in your interview.
We think you need these skills to ace Sales Operations Manager in Sidcup
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales operations, particularly within a manufacturing or engineering environment. Emphasise your familiarity with ERP and CRM systems, as well as any experience with export documentation.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities and requirements listed in the job description. Use examples from your past experience to demonstrate how you meet these criteria, especially your ability to manage multiple priorities and liaise with various teams.
Showcase Your Communication Skills: In both your CV and cover letter, highlight your strong organisational and communication skills. Provide examples of how you've effectively coordinated between different departments or managed customer enquiries in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the Sales Operations Manager role.
How to prepare for a job interview at Streamline Search Limited
✨Know Your ERP Systems
Since the role requires managing order processing through ERP systems, make sure to brush up on your knowledge of these systems. Be prepared to discuss your experience with them and how you've used them to improve efficiency in previous roles.
✨Demonstrate Communication Skills
As a Sales Operations Manager, you'll need to liaise with various departments. Prepare examples of how you've effectively communicated and coordinated with teams in the past, especially in high-pressure situations.
✨Understand Export Documentation
Given the importance of export sales administration in this role, familiarise yourself with the necessary documentation and processes. Be ready to explain any relevant experience you have in handling customs documentation and freight coordination.
✨Showcase Your Organisational Skills
This position involves managing multiple priorities. Think of specific instances where you've successfully juggled various tasks or projects, and be ready to share these examples during your interview.
