At a Glance
- Tasks: Engage with prospective students via phone, email, and chat to guide them through the enrollment process.
- Company: Join Coursera, a leading online learning platform transforming education for millions worldwide.
- Benefits: Enjoy remote work flexibility, a supportive team culture, and opportunities for personal growth.
- Why this job: Make a real impact on students' lives while shaping the future of higher education.
- Qualifications: Strong communication skills and a passion for helping others succeed are essential.
- Other info: This is a full-time, remote role requiring flexibility across time zones.
The predicted salary is between 30000 - 42000 £ per year.
Coursera was launched in 2012 by Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 175 million registered learners as of March 31, 2025. Coursera partners with over 350 leading universities and industry leaders to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.
Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We\’re seeking talented individuals who share our passion and drive to revolutionize the way the world learns.
At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration.
Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it\’s from home, one of our offices or hubs, or a co-working space near you.
Job Overview:
The Marketing & Communications team is responsible for connecting the world to lifelong transformative learning. They also work to shape public conversations on the future of education and work. The team is segmented into four areas of focus: Consumer Marketing, Enterprise Marketing, Brand & Creative, and Communications. The team is currently focused on expanding the reach of Coursera’s brand and bringing new learners to the site, connecting students to degree programs, attracting new enterprise customers — including businesses, governments, and campuses — and creating a marketing system that nurtures learners throughout their professional lives.
As an Student Recruitment Advisor, will be part of the Enrollment Team, enabling us to achieve successful recruitment cycles and achieve cohort goals for university degrees that are hosted on the Coursera platform. This position is primarily responsible for communicating with English-speaking prospective degree students in local and international markets via phone, email, chat and other tools to move them through the enrollment process on to enrollment. As an Student Recruitment Advisor, you will be the main point of contact for assigned prospective students who demonstrate interest in any of our hosted online degree programs. We are looking for someone who can maintain a high level of professionalism, implement our call road map and outreach strategy, and be excited about helping students reach their professional and academic goals.
You will have a direct impact on the growth and success of degree programs hosted on the Coursera platform and will help shape the future of higher education. The right candidate will feel comfortable working in a lean, performance-driven environment while maintaining a strong sense of team and collaboration. This is a full-time, remote role. Position requires flexibility to work across multiple time zones and will primarily work with English-speaking prospective students.
Responsibilities:
- Provide excellent consultative service to a high volume prospective student pool through phone, email, chat, and other tools throughout the full enrollment process
- Follow up with prospects and applicants by phone and written correspondence, ensuring they are moving through the process in a timely manner
- Use existing information and guidance from university partners to develop program playbooks, chat and calling scripts for individual degree programs
- Participate in experiments to develop scaled communication strategy and demonstrate impact of nurture efforts
- Maintain a high level of knowledge and understanding of current higher education trends, practices, and policies in the local market
Basic Qualifications:
- Excellent written and verbal communication skills; accuracy and attention to detail
- Ability to establish rapport and build relationships with potential students while providing guidance with the application process, addressing concerns, and assisting with enrollment decisions
- Expertise in utilizing creative problem-solving skills to overcome any obstacles while guiding potential students through the university recruitment process prior to university admission decisions
- Ability to work across multiple time zones
Preferred Qualifications:
- Salesforce experience preferred
- Working knowledge of EMEA higher education market, trends, and practices
- Prior experience in student recruitment or admissions
If this opportunity interests you, you might like these courses on Coursera:
- Sales Training: Building Your Sales Career
- Salesforce Fundamentals
- Getting Started with Google Workspace
Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.
For California Candidates, please review our CCPA Applicant Notice here.
For our Global Candidates, please review our GDPR Recruitment Notice here.
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Student Recruitment Advisor employer: Coursera
Contact Detail:
Coursera Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Recruitment Advisor
✨Tip Number 1
Familiarise yourself with Coursera's platform and the specific degree programs they offer. Understanding the nuances of these programs will help you communicate effectively with prospective students and demonstrate your genuine interest in their educational journey.
✨Tip Number 2
Develop strong communication skills, particularly in a consultative manner. Practice active listening and empathy to build rapport with potential students, as this will be crucial in guiding them through the enrollment process.
✨Tip Number 3
Stay updated on current trends in higher education, especially within the EMEA market. This knowledge will not only enhance your conversations with prospects but also position you as a knowledgeable advisor who understands their needs.
✨Tip Number 4
Be prepared to work flexibly across multiple time zones. This role requires adaptability, so showcasing your ability to manage your time effectively while maintaining high levels of service will set you apart from other candidates.
We think you need these skills to ace Student Recruitment Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Student Recruitment Advisor position. Understand the responsibilities and qualifications required, and think about how your skills align with them.
Tailor Your CV: Customise your CV to highlight relevant experience in student recruitment or admissions. Emphasise your communication skills and any experience you have with Salesforce or the EMEA higher education market.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for education and your ability to connect with prospective students. Use specific examples from your past experiences to demonstrate how you can contribute to Coursera's mission.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Coursera
✨Know the Company Inside Out
Before your interview, make sure to research Coursera thoroughly. Understand their mission, values, and the specific role of the Student Recruitment Advisor. This will help you align your answers with their goals and demonstrate your genuine interest in the company.
✨Showcase Your Communication Skills
As a Student Recruitment Advisor, excellent communication is key. Prepare examples that highlight your ability to engage with prospective students effectively. Practice articulating your thoughts clearly and confidently, as this will be crucial during the interview.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss scenarios where you've had to overcome challenges in recruitment or admissions. Highlight your creative problem-solving skills and how you've successfully guided students through complex processes in the past.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the team dynamics, the tools you'll be using, and how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.