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- Tasks: Manage key client accounts and provide comprehensive support.
- Company: Join a respected organisation known for excellence and innovation.
- Benefits: Enjoy 25 days holiday, pension contributions, fitness facilities, and a yearly bonus.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Strong communication skills and previous customer-facing experience required.
- Other info: Fully office-based role with flexitime options available.
The predicted salary is between 21600 - 37800 £ per year.
SERVICE DELIVERY COORDINATOR | BURY, BL9 | FULL TIME, PERMANENT
Salary: £27,000 per annum + 10% yearly bonus
Job: Monday to Friday 8:30am – 5pm (Fully office based)
Benefits: 25 days holiday + bank holidays, pension contribution, on-site fitness facilities, free on-site parking, yearly bonus and flexitime
Our client is looking for a bubbly, confident and communicative individual to join their Service Delivery department, on a full time, permanent basis. With a reputation for excellence and innovation, the business offers a supportive work environment and real opportunities for professional growth. If you enjoy building and maintaining strong relationships with key customers and clients, this may be the perfect role for you!
You will be:
- Assigned to managing key client accounts within the business, acting as first point of contact for assigned portfolio of clients
- Working as a multitalented account manager with the ability to provide comprehensive support to clients and progress account issues from beginning to end
- Liaising closely with internal and external stakeholders to ensure SLAs are achieved
- Coordinating with management agents to notify and proactively handle relevant issues
- Attending offsite meetings as a representative of the business
- Managing tasks and communications in line with required timescales
You will have:
- Excellent communication skills with the ability to manage tasks effectively
- Strong attention to detail with the ability to learn new processes with ease
- A proactive, positive approach to problem solving
- Previous experience in a customer-facing or coordination role, with experience in adhering to client SLAs
This is a fantastic opportunity to be part of a well-established and respected organisation that values its people. If you\’re looking to make a real impact and grow your career, apply today!
Call Leanne 01270 589943 or email
INDCOM
Service Delivery Co-Ordinator in Bury employer: KPI Recruiting
Contact Detail:
KPI Recruiting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Co-Ordinator in Bury
✨Tip Number 1
Familiarise yourself with the company's values and mission. Understanding what drives the organisation will help you align your responses during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Prepare specific examples from your past experiences that showcase your communication skills and ability to manage client relationships. Being able to articulate these stories will highlight your suitability for the Service Delivery Co-Ordinator role.
✨Tip Number 3
Research common challenges faced in service delivery roles and think about how you would address them. This will not only prepare you for potential interview questions but also show your proactive approach to problem-solving.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Service Delivery Co-Ordinator in Bury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles and coordination. Emphasise your communication skills and any previous achievements that align with the responsibilities of a Service Delivery Co-Ordinator.
Craft a Compelling Cover Letter: Write a cover letter that showcases your bubbly personality and confidence. Mention specific examples of how you've built strong relationships with clients and handled account issues effectively in the past.
Highlight Relevant Skills: In your application, focus on your attention to detail and problem-solving abilities. Provide examples of how you've successfully managed tasks under tight deadlines and adhered to service level agreements (SLAs).
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at KPI Recruiting
✨Show Your Communication Skills
As a Service Delivery Co-Ordinator, excellent communication is key. Be prepared to demonstrate your ability to articulate ideas clearly and engage with different stakeholders during the interview.
✨Highlight Your Problem-Solving Abilities
The role requires a proactive approach to problem-solving. Think of specific examples from your past experiences where you successfully resolved issues and be ready to discuss them.
✨Demonstrate Attention to Detail
Attention to detail is crucial in this position. Bring up instances where your meticulous nature helped you manage tasks effectively or adhere to SLAs, showcasing your capability to learn new processes quickly.
✨Prepare for Client Relationship Scenarios
Since the job involves managing key client accounts, prepare for questions about how you've built and maintained relationships in previous roles. Use real-life examples to illustrate your experience in customer-facing situations.
