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- Tasks: Lead a team to deliver exceptional customer service and manage daily department operations.
- Company: Join Halfords, the UK's top retailer for motoring and cycling products and services.
- Benefits: Enjoy 25% store discount, wellness support, and flexible pay options with Wagestream.
- Why this job: This role is your gateway to management with extensive training and career development opportunities.
- Qualifications: Experience in supervising teams and delivering great customer service is essential.
- Other info: We embrace diversity and encourage all backgrounds to apply!
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Department Supervisor, Ashton-under-Lyne
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Client:
Halfords
Location:
Ashton-under-Lyne, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
b6bfd92218b5
Job Views:
4
Posted:
17.06.2025
Expiry Date:
01.08.2025
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Job Description:
£13.01 per hour
Ready to take the next step in your Retail career? Take your knack with customers to the next level, working with your team to wow every Halfords customer you meet. This role is the gateway to management – you’ll have responsibility for the day to day running of a department, supervising and coaching others to deliver market leading standards to our customers.
A key part of the sales floor leadership team, you’ll support the store management team to enable the best service delivery to our customers. Your standards of customer service are already legendary and you’ll have an infectious enthusiasm for our products and services.
You’ll have some key holder responsibility too and will be committed to following all in store security and stock loss procedures.
Back to that gateway to a management role: we invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
To be successful in this role you\’ll need:
- Experience of supervising or leading a small team
- Experience of delivering great customer service ideally in a retail sales or a services business environment
- Experience of delivering on the job training / coaching to others
- Experience of working to tight deadlines
- A track record of achieving exceptional results against sales targets
- Ideally, you will also have some technical knowledge and skills in motoring or cycling, but this is not essential as technical training is provided – a commitment to your own development is essential!
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a rangeof bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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Department Supervisor employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Supervisor
✨Tip Number 1
Familiarise yourself with Halfords' products and services. Having a solid understanding of what they offer will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight your leadership experience during conversations. Be ready to share specific examples of how you've successfully supervised or coached a team, as this is crucial for the Department Supervisor position.
✨Tip Number 3
Demonstrate your customer service skills by preparing anecdotes that showcase your ability to handle challenging situations. This will illustrate your capability to maintain high standards of service.
✨Tip Number 4
Network with current or former employees of Halfords if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Department Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervising teams and delivering excellent customer service. Use specific examples that demonstrate your ability to meet sales targets and coach others.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your passion for retail and how your skills align with the responsibilities of a Department Supervisor at Halfords.
Showcase Your Leadership Skills: Emphasise any previous leadership or supervisory roles you've held. Discuss how you have successfully trained or coached team members, and provide examples of how you’ve contributed to achieving sales goals.
Highlight Your Commitment to Development: Mention your willingness to learn and develop, especially regarding technical knowledge in motoring or cycling. This shows that you are proactive about your personal growth and ready to take on new challenges.
How to prepare for a job interview at Halfords
✨Show Your Leadership Skills
As a Department Supervisor, you'll be expected to lead a team. Be prepared to share examples of how you've successfully supervised or coached others in the past. Highlight your ability to motivate and inspire your team to achieve great results.
✨Demonstrate Customer Service Excellence
Halfords values exceptional customer service. Be ready to discuss specific instances where you went above and beyond for a customer. This will showcase your commitment to delivering market-leading standards and your enthusiasm for the products and services.
✨Prepare for Technical Questions
While technical knowledge isn't essential, having some understanding of motoring or cycling can set you apart. Brush up on basic concepts related to these areas, as you may be asked about them during the interview.
✨Express Your Commitment to Development
Halfords invests in training and development. Share your career aspirations and how you plan to grow within the company. This shows that you're not only interested in the role but also in contributing to the company's success long-term.
