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- Tasks: Lead a team managing non-fault motor claims and handle escalated queries.
- Company: Join a supportive company focused on performance and employee well-being.
- Benefits: Enjoy flexible working, increased holiday, birthday off, and a casual dress code.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in motor recovery claims and team leadership is essential.
- Other info: Opportunity for industry qualifications and a bonus scheme for outstanding performance.
The predicted salary is between 31500 - 36000 £ per year.
Team Leader – Motor Claims
Salary:Range from £31,500 to £36,000depending on experience
Type:Full-time, Permanent
Hours:Monday to Friday, 9am -5pm (35 hours)
Are you a natural leader with experience inmotor recovery claims?
If you\’re ready to take the lead in a technical, fast-paced environment where your knowledge and people skills really make a difference this role could be the next step for you.
? What You\’ll Be Doing: Team Leader – Motor Claims
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Leading a team of recovery claims handlers managingnon-fault motor claimsfrom first notification through to final settlement
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Handlingescalated queries, complaints, and complex claims
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Monitoring team performance and supporting staff development through coaching, mentoring and training
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Working with internal stakeholders to meet recovery targets and maintain service levels
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Reviewing reports and KPIs to spot trends, prevent backlogs, and drive performance
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Ensuring fullFCA complianceand supporting GDPR and confidentiality requirements
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Contributing to recruitment, onboarding, and HR processes for your team
What You\’ll Bring: Team Leader – Motor Claims
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Strong background intechnical motor recovery claims
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Experience in a team leadership or supervisory role
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Confident communication skills written and verbal
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Solid understanding of FCA, FOS, and general claims compliance
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Excellent organisation and prioritisation skills under pressure
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CII Certificate in Insurance (essential) Dip CII is a bonus
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Microsoft Office proficiency and data confidence (Excel, Outlook etc.)
What\’s In It For You: Team Leader – Motor Claims
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Increased holiday allowance with length of service
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Your birthday off, plus a half-day for seasonal shopping
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Holiday sell scheme
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Free parking and casual dress code
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Support for industry qualifications
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Bonus scheme for going above and beyond
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Cycle to work scheme
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Friendly, supportive environment with trained mental health first aiders on-site
If you want to lead a high-performing team, enjoy the satisfaction ofgetting the result, and work in a business that values your input wed love to hear from you.
Team Leader - Motor Claims in Bolton employer: Red Dot Search UK Limited
Contact Detail:
Red Dot Search UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Motor Claims in Bolton
✨Tip Number 1
Familiarise yourself with the latest trends in motor recovery claims. Understanding current industry standards and regulations will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you improved team performance or resolved conflicts, as this will highlight your suitability for the Team Leader position.
✨Tip Number 3
Network with professionals in the insurance and claims industry. Engaging with others can provide valuable insights and may even lead to referrals, which can significantly enhance your chances of landing the job.
✨Tip Number 4
Prepare to discuss your approach to compliance and regulatory issues, particularly FCA and GDPR. Being able to articulate your understanding and experience in these areas will set you apart as a knowledgeable candidate.
We think you need these skills to ace Team Leader - Motor Claims in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in motor recovery claims and any leadership roles you've held. Use specific examples to demonstrate your skills in managing teams and handling complex claims.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Team Leader position. Mention how your background aligns with the job requirements, particularly your understanding of FCA compliance and your ability to coach and mentor team members.
Showcase Relevant Skills: Emphasise your communication skills and organisational abilities in both your CV and cover letter. Provide examples of how you've successfully managed performance and supported staff development in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Red Dot Search UK Limited
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to coaching and mentoring staff.
✨Know Your Claims Inside Out
Brush up on your knowledge of motor recovery claims and relevant regulations like FCA and FOS compliance. Being able to discuss these topics confidently will show that you're well-prepared for the role.
✨Prepare for Scenario Questions
Expect questions about handling escalated queries and complex claims. Think of specific scenarios where you resolved issues effectively, highlighting your problem-solving skills and ability to remain calm under pressure.
✨Demonstrate Your Communication Skills
Strong communication is key in this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Be ready to discuss how you would communicate with team members and stakeholders.
