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- Tasks: Support the Car Park Supervisor and ensure smooth daily operations in the car park.
- Company: Join a dynamic team at cks-productions, known for its commitment to quality and safety.
- Benefits: Enjoy a competitive salary of £27,518 per annum with a flexible 4 on 4 off shift pattern.
- Why this job: Be part of a team that values customer service and community safety while gaining valuable experience.
- Qualifications: Must have good problem-solving skills, excellent communication, and a valid SIA licence.
- Other info: This is an entry-level position perfect for high school and college students looking to start their career.
The predicted salary is between 22000 - 30000 £ per year.
Parking Patrol Officer – Cardiff – Full Time – 4 on 4 off shift pattern – £27,518.00 Per Annum
Join us as a Parking Patrol Officer based in Cardiff. The role is part of the Network Rail team and involves maintaining security, resolving customer concerns and upholding company standards of quality, cleanliness and safety.
The Role
- Provide direct support to the Car Park Supervisor and perform daily operations.
- Ensure vehicles are parked to maximise space and revenue.
- Adhere fully to operating procedures.
- Undertake foot patrols in line with patrol schedules to deter crime and antisocial behaviour.
- Deliver excellent customer service to all customers.
- Utilise internal and external IT functions for parking permit management.
- Monitor and report all parking equipment faults promptly.
- Maintain compliance with Health & Safety policies.
- Perform tasks to maintain cleanliness and appearance of the car park.
- Establish and maintain effective relationships with internal and external stakeholders.
- Strive to improve SLA performance of the service provided by APCOA.
What You’ll Bring
- Good problem‑solving skills.
- Friendly, team‑oriented attitude.
- Excellent customer service skills.
- Good communication skills.
If this sounds like you, APPLY NOW and join our friendly team! We are focussed on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared, with challenging projects and opportunities for development.
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Parking Patrol Officer - Cardiff - Full Time - 4 on 4 off shift pattern - £27,518.00 Per Annum employer: cks-productions | TONSTUDIO & AUDIOAGENTUR
Contact Detail:
cks-productions | TONSTUDIO & AUDIOAGENTUR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parking Patrol Officer - Cardiff - Full Time - 4 on 4 off shift pattern - £27,518.00 Per Annum
✨Tip Number 1
Familiarise yourself with the local area of Cardiff, especially the car parks and their regulations. Understanding the specific challenges and needs of the community will help you stand out as a candidate who is genuinely interested in the role.
✨Tip Number 2
Brush up on your customer service skills by practising scenarios where you might need to resolve conflicts or address concerns. Being able to demonstrate your ability to handle difficult situations calmly and effectively can make a big difference during the interview.
✨Tip Number 3
Make sure you have a valid SIA licence and be prepared to discuss your experience with security protocols. Highlighting your qualifications and any relevant training will show that you're ready to take on the responsibilities of the role.
✨Tip Number 4
Network with current or former employees of the company if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Parking Patrol Officer - Cardiff - Full Time - 4 on 4 off shift pattern - £27,518.00 Per Annum
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of a Parking Patrol Officer. Highlight key skills such as customer service, problem-solving, and communication that you possess.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills for the role. Emphasise any previous roles in customer service or security, and include your valid SIA licence prominently.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've provided excellent customer service or resolved issues in past roles, aligning with the job's focus on customer satisfaction.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for the role of a Parking Patrol Officer.
How to prepare for a job interview at cks-productions | TONSTUDIO & AUDIOAGENTUR
✨Show Your Customer Service Skills
As a Parking Patrol Officer, excellent customer service is key. Be prepared to share examples of how you've successfully resolved customer concerns in the past. This will demonstrate your ability to handle situations effectively.
✨Demonstrate Teamwork
This role requires working closely with others. Highlight your experience in team settings and how you contribute to a positive team dynamic. Mention any specific instances where teamwork led to successful outcomes.
✨Know the Company Standards
Familiarise yourself with the company's policies on health and safety, cleanliness, and customer service standards. Showing that you understand and value these standards will impress your interviewers.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to think on your feet or resolve conflicts, and be ready to discuss your thought process and the outcomes.
