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- Tasks: Help customers with transactions and provide personalised financial advice.
- Company: Join FNBO, a trusted bank with over 160 years of community commitment.
- Benefits: Enjoy competitive pay, 401(k) match, paid time off, and tuition assistance.
- Why this job: Make a real impact on customers' financial journeys in a supportive team environment.
- Qualifications: High School Diploma required; retail banking experience and bilingual skills preferred.
- Other info: FNBO values diversity and inclusion, fostering a culture where everyone can thrive.
The predicted salary is between 28800 - 43200 £ per year.
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Personal Banker – Lincoln, NE, Macclesfield
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Client:
First National Bank of Omaha
Location:
Macclesfield, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
5125b8df28a6
Job Views:
23
Posted:
17.06.2025
Expiry Date:
01.08.2025
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Job Description:
At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.
Our Modern, Flexible Workplace:
We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to collaborate and connect with customers and coworkers.It is anticipated that an incumbent in this role will work onsite 100% of the time and will have a dedicated workspace. Work location is subject to change based on business needs.
At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.
Our Modern, Flexible Workplace:
We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to collaborate and connect with customers and coworkers.It is anticipated that an incumbent in this role will work onsite 100% of the time and will have a dedicated workspace. Work location is subject to change based on business needs.
Summary of the Job:
At First National Bank of Omaha (FNBO), we believe that everyone has the potential to positively affect the communities around them. As a Personal Banker at FNBO, you’ll have the opportunity to do that every day by getting to know your customers and supporting them on their financial journeys.
About This Role:
ROLE DESCRIPTION
At FNBO, we always put the customer first — which drives everything we do. In your role, you will be encouraged and empowered to gain an understanding of your customer’s unique needs so you can provide the best recommendations to support their financial well-being. This means doing everything from helping someone make simple transactions to making sure they’re saving enough for retirement and everything in between. Within FNBO branches, our branch managers work on the floor with the team and offer in-depth training to help you navigate the best ways to proactively engage with your customers.
We’re looking for someone who takes pride in helping people — no matter how big or small the task.
THE GREAT BIG SMALL BANK
FNBO has been privately held for more than 160 years, and we believe in doing what’s right for our customers and the communities we serve. We strive to always have a supportive, team-based atmosphere where we celebrate our wins and genuinely enjoy what we do. We are committed to always acting with respect, integrity and inclusivity.
PRIMARY RESPONSIBILITIES
Make every customer feel welcome in your FNBO branch
Help customers with transactions like deposits and withdrawals
Gain an understanding of your customer’s unique financial needs
Make personalized recommendations to support them
Help guide your customers toward greater financial well-being
Deepen your relationship with customers through outreach
Comply with all bank policies, regulations and laws
BENEFITS AND PERKS
All full-time and part-time employees are eligible for the following benefits:
Competitive pay and an incentive plan for helping clients
401(k) match
Paid time off and paid holidays
Medical/Dental/Vision/Life/Disability/Flex Plans
Employee Wellness Program
Career development training and coaching
Tuition Assistance Program
Employee banking benefits and other discounts
Culture of recognition and rewards from executive leadership/managers/peers/business partners
The Ideal Candidate for This Role:
Outgoing and enjoys engaging with people
Friendly with a positive attitude
A solution-oriented critical thinker
Excited to learn and take on new challenges
A team player
Motivated to do what’s right
Collaborative and supportive
QUALIFICATION REQUIREMENTS
High School Diploma or GED
Bachelor’s degree or equivalent work experience preferred
Retail banking experience preferred
Bilingual in Spanish preferred
FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer – Member FDIC
Registration Requirement:
This position requires S.A.F.E. Act registration with the Nationwide Mortgage Licensing System (NMLS). Qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must meet ongoing regulatory requirements including acceptable background investigation and credit report results.
Equity, Diversity, & Inclusion:
FNBO is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations. To accomplish this, we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact. FNBO strives to reflect the diversity of the communities we serve in the makeup of our workforce.
See the full FNBO Equity, Diversity, & Inclusion Statement here
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Click here to download \’EEO is The Law\’ Self-Print Poster
Click here to download \’EEO is The Law\’ Supplement for Federal Contractors
Click here to download \’EEO is The Law\’ GINA Supplement
Application Deadline:
All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.
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Personal Banker - Lincoln, NE employer: First National Bank of Omaha
Contact Detail:
First National Bank of Omaha Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Banker - Lincoln, NE
✨Tip Number 1
Familiarise yourself with FNBO's values and mission. Understanding their commitment to customer service and community engagement will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of FNBO. They can provide insights into the company culture and what it takes to succeed as a Personal Banker, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Since the role focuses heavily on understanding and meeting customer needs, having specific examples ready will demonstrate your suitability for the position.
✨Tip Number 4
Showcase your willingness to learn and adapt. FNBO values employees who are excited to take on new challenges, so be prepared to discuss how you've embraced learning opportunities in past roles.
We think you need these skills to ace Personal Banker - Lincoln, NE
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Personal Banker position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in retail banking or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to engage with customers.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of FNBO's values that resonate with you, such as their commitment to community and customer service, and explain how you can contribute to their mission.
Highlight Relevant Skills: Emphasise skills that are crucial for a Personal Banker, such as communication, problem-solving, and teamwork. If you have bilingual skills, especially in Spanish, make sure to mention this as it is preferred for the role.
How to prepare for a job interview at First National Bank of Omaha
✨Understand the Company Culture
Before your interview, take some time to research First National Bank of Omaha's values and culture. They emphasise a supportive, team-based atmosphere, so be prepared to discuss how you can contribute to that environment.
✨Showcase Your Customer Service Skills
As a Personal Banker, you'll need to demonstrate your ability to engage with customers. Prepare examples from your past experiences where you've successfully helped customers or resolved issues, highlighting your friendly and solution-oriented approach.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer engagement strategies. Think of scenarios where you had to understand a customer's unique needs and how you provided tailored solutions to support their financial well-being.
✨Express Your Willingness to Learn
FNBO values employees who are excited to learn and take on new challenges. Be ready to discuss how you stay updated on banking trends and your eagerness to grow within the company, especially in areas like compliance and financial products.
