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- Tasks: Assist with technical support, system configurations, and client projects.
- Company: Join Copy Print Services, a leading Manchester company in photocopier solutions.
- Benefits: Gain hands-on IT experience while working towards your qualification with expert training.
- Why this job: Perfect for tech enthusiasts wanting to learn and grow in a supportive environment.
- Qualifications: No prior experience needed; just a passion for IT and problem-solving.
- Other info: Work with a friendly team and make a real impact on client satisfaction.
Copy Print Services, a Manchester-based company specializing in photocopier sales, leasing, and maintenance, is offering IT Apprenticeship opportunities. With over a decade of experience serving businesses across Greater Manchester, they are dedicated to providing top-notch customer service and customized print solutions. An IT apprentice will play a vital role in assisting with technical support tasks, system configurations, and client-facing projects. This role provides hands-on experience with both hardware and software, exposing the apprentice to a broad range of IT systems and support methodologies. The apprentice will contribute to maintaining and improving security protocols, troubleshooting technical issues, and ensuring optimal system performance for clients In this role, youll work towards your Information Communication Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Assist in configuring and managing Group Policies. Work with online Customer Relationship Management (CRM) core booking systems for day-to-day operations. Provide technical support via ticketing systems, face-to-face interactions, phone calls, and email communication Use manufacturer-provided software …
IT Apprenticeship employer: Baltic Apprenticeships Careers
Contact Detail:
Baltic Apprenticeships Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprenticeship
✨Tip Number 1
Familiarize yourself with common IT support tools and ticketing systems. Understanding how these systems work will give you a leg up during the interview process, as you'll be able to speak confidently about your ability to assist in technical support tasks.
✨Tip Number 2
Brush up on your knowledge of Group Policies and CRM systems. Being able to discuss your understanding of these concepts will show that you're proactive and ready to contribute from day one.
✨Tip Number 3
Highlight any previous experience you have with customer service or technical support. Even if it's informal, demonstrating your ability to communicate effectively with clients can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for learning and growing in the IT field. Employers love candidates who are eager to develop their skills, so make sure to express your passion for technology and your commitment to achieving your Information Communication Technician qualification.
We think you need these skills to ace IT Apprenticeship
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of the IT Apprenticeship. Familiarize yourself with technical support tasks, system configurations, and client interactions that are part of the job.
Tailor Your CV: Highlight any relevant experience or skills related to IT support, customer service, and technical troubleshooting in your CV. Make it clear how your background aligns with the requirements of the apprenticeship.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for technology and customer service. Mention specific examples of how you've handled technical issues or provided support in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is accurate and clearly presented.
How to prepare for a job interview at Baltic Apprenticeships Careers
✨Show Your Technical Knowledge
Be prepared to discuss your understanding of IT systems, hardware, and software. Highlight any relevant experience or projects you've worked on that demonstrate your technical skills.
✨Demonstrate Customer Service Skills
Since the role involves client-facing projects, emphasize your ability to communicate effectively and provide excellent customer service. Share examples of how you've helped others solve problems in the past.
✨Familiarize Yourself with Group Policies
Research what Group Policies are and how they are used in IT environments. Being able to discuss this topic will show your initiative and readiness for the apprenticeship.
✨Prepare Questions About the Role
Think of insightful questions to ask during the interview about the apprenticeship, the team you'll be working with, and the company's approach to IT support. This shows your genuine interest in the position.
