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For Companies At a Glance
- Tasks: Join us to manage and enhance our digital platform using ServiceNow.
- Company: Thrive is a cutting-edge tech provider focused on Cyber Security and Cloud solutions.
- Benefits: Enjoy a vibrant work culture, training opportunities, and a chance to build a rewarding career.
- Why this job: This role offers hands-on experience in IT while solving real-world challenges with innovative technology.
- Qualifications: No prior experience required; just a passion for IT and problem-solving skills.
- Other info: Ideal for those seeking a dynamic environment where learning and growth are encouraged.
The predicted salary is between 28800 - 43200 £ per year.
About Us
Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus on NextGen services help us stand out among our peers. Thrive seeks individuals who view their weekdays not just as a job but as an opportunity to develop valuable skills that ignite their passion and lead to a career. If you enjoy a work hard, play hard environment and seek guidance, training, and experience to build a lucrative career, welcome to Thrive!
Position Overview
At Thrive, IT is our core business, with ServiceNow at the heart of our digital platform and strategy. We utilize ITSM, ITOM, ITBM, and CSM to provide top-tier management of a CMDB across numerous companies. We enable digital transformation through our customer portal and automation of processes from the workplace to the cloud. Our roadmap includes enhancements like the Now Experience, mobile and chat capabilities, AI features, and ongoing efforts to digitize repetitive work using code, flows, configurations, and integrations. Every ServiceNow team member has the opportunity to solve complex business, IT, and human challenges leveraging ServiceNow’s extensive technical capabilities.
Qualifications
- 0-2+ years of ServiceNow experience, with a preference for:
- ITSM
- CSM
- Domain Separation
- ITOM
- ITBM
- CMDB
- 0-2 years as a ServiceNow Administrator or experience with similar tools such as ConnectWise, Autotask, etc.
- Basic understanding of form updates, UI policies, business rules, ACLs, catalog items, etc.
- Experience coordinating tasks and managing projects.
- Ability to gather requirements from stakeholders and execute them, acting as a liaison with developers when needed.
- Strong problem-solving skills.
- ITIL experience is a plus.
- Certified ServiceNow Administrator is a plus.
- Respectful and clear communication skills are essential.
- A sense of self, capabilities, limitations, humor, and humility.
- An effective and relevant education that informs your decisions and opinions.
- An appreciation for the fluidity of requirements, including those outlined here.
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Associate Administrator, Digital Platform employer: Thrive
Contact Detail:
Thrive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Administrator, Digital Platform
✨Tip Number 1
Familiarise yourself with ServiceNow's core functionalities, especially ITSM and ITOM. Understanding these areas will not only boost your confidence during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Thrive on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've solved problems or coordinated tasks. Thrive values strong problem-solving skills, so having specific examples ready will help you stand out during interviews.
✨Tip Number 4
Showcase your communication skills by being clear and concise in all interactions. Whether it's during a phone call or an interview, effective communication is key to demonstrating that you can liaise effectively with stakeholders and developers.
We think you need these skills to ace Associate Administrator, Digital Platform
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Thrive's corporate culture and values. Highlight how your personal work ethic aligns with their 'work hard, play hard' environment in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially any work with ServiceNow or similar tools. Emphasise your problem-solving skills and project management experience, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of digital transformation. Mention specific qualifications from the job description that you possess, such as ITIL experience or being a Certified ServiceNow Administrator.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your communication is clear and respectful, reflecting the skills Thrive values.
How to prepare for a job interview at Thrive
✨Understand the Company Culture
Before your interview, take some time to research Thrive's corporate culture. They value a work hard, play hard environment, so be prepared to discuss how you can contribute to this dynamic and how it aligns with your own work ethic.
✨Showcase Your ServiceNow Knowledge
Since the role focuses on ServiceNow, make sure to brush up on your knowledge of ITSM, ITOM, and other relevant areas. Be ready to discuss any hands-on experience you have and how you've used these tools in past projects.
✨Demonstrate Problem-Solving Skills
Thrive is looking for strong problem solvers. Prepare examples from your previous experiences where you successfully identified a problem, gathered requirements, and implemented a solution. This will show your ability to tackle challenges effectively.
✨Communicate Clearly and Respectfully
Effective communication is key in this role. Practice articulating your thoughts clearly and respectfully during the interview. This will not only demonstrate your communication skills but also your ability to collaborate with stakeholders and developers.
