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- Tasks: Lead store operations, manage staff, and ensure excellent customer service.
- Company: CVS Health is a leading health solutions company dedicated to transforming healthcare for millions.
- Benefits: Enjoy competitive pay, flexible schedules, wellness programs, and tuition assistance.
- Why this job: Join a compassionate team making a real impact in healthcare while developing your leadership skills.
- Qualifications: Strong communication, analytical skills, and ability to work flexible hours required.
- Other info: Full-time role with a pay range of $16.00 - $26.00 per hour.
The predicted salary is between 28000 - 46000 £ per year.
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions:
1. Management
activities
2. Customer Service
and promote a positive shopping experience for all CVS customers
Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)
3. Merchandise/Presentation
promotional, and seasonal merchandise
Required Qualifications
- Deductive reasoning ability, analytical skills and computer skills.
- Advanced communication skills, supervision, and influencing skills
- Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
-
Experience as a retail supervisor
Education
High School diploma or equivalent preferred but not required.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$16.00 – $26.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
-
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
-
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
-
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visithttps://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 09/12/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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Operations Supervisor employer: CVS Health
Contact Detail:
CVS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Supervisor
✨Tip Number 1
Familiarise yourself with CVS Health's customer service culture. Understanding their approach to customer interactions will help you demonstrate your alignment with their values during the interview.
✨Tip Number 2
Highlight any previous experience in retail supervision or management roles. Be ready to discuss specific examples of how you've successfully led a team and improved store performance.
✨Tip Number 3
Prepare to showcase your analytical and problem-solving skills. Think of scenarios where you've used these abilities to resolve issues or enhance operations in a retail environment.
✨Tip Number 4
Be flexible and ready to discuss your availability for various shifts, including early mornings and weekends. This shows your commitment to meeting the needs of the store and its customers.
We think you need these skills to ace Operations Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Operations Supervisor position at CVS Health. Understand the key responsibilities and required qualifications to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail supervision or customer service roles. Use specific examples that demonstrate your ability to manage teams, handle customer relations, and ensure smooth store operations.
Showcase Your Skills: Make sure to highlight your advanced communication, analytical, and problem-solving skills in your application. These are crucial for the Operations Supervisor role, so provide concrete examples of how you've used these skills in past positions.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for transforming health care and your commitment to excellent customer service. Mention why you want to work for CVS Health specifically and how you can contribute to their mission.
How to prepare for a job interview at CVS Health
✨Showcase Your Leadership Skills
As an Operations Supervisor, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you effectively managed teams. Use specific examples to illustrate your ability to motivate and guide others.
✨Emphasise Customer Service Experience
Customer service is at the heart of CVS Health's mission. Highlight your experience in providing excellent customer service and how you've handled difficult situations. Share stories that demonstrate your commitment to creating a positive shopping experience.
✨Demonstrate Problem-Solving Abilities
The role requires strong analytical skills and the ability to resolve issues quickly. Prepare to discuss scenarios where you've successfully identified problems and implemented effective solutions, especially in a retail environment.
✨Be Ready for Flexibility Questions
This position requires a flexible schedule. Be honest about your availability and willingness to work various shifts, including early mornings and weekends. Show that you're adaptable and ready to meet the needs of the store.
