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- Tasks: Lead store operations, manage staff, and ensure excellent customer service.
- Company: CVS Health is a leading health solutions company dedicated to transforming healthcare for millions.
- Benefits: Enjoy competitive pay, flexible schedules, and comprehensive wellness programs.
- Why this job: Join a passionate team making a real impact in healthcare while developing your leadership skills.
- Qualifications: Strong communication skills and ability to work flexible hours; retail experience preferred but not required.
- Other info: Part-time role with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions
- Management
- Work effectively with store management and store crews
- Supervise the store’s crew through assigning, directing and following up of all
activities
- Effectively communicate information both to and from store management and crews
- Customer Service
- Assist customers with their questions, problems and complaints
- Promote CVS customer service culture. (Greet, offer help, and thank)
- Handle all customer relations issues in accordance with company policy
and promote a positive shopping experience for all CVS customers
Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)
- Maintain customer/patient confidentiality
- Merchandise/Presentation
- Price merchandise
- Stock shelves
- Support the planning, execute the displays, sign and inventory of weekly,
promotional, and seasonal merchandise
- Support the planning, execute the display and maintenance of off-shelf merchandise
Required Qualifications
- Deductive reasoning ability, analytical skills and computer skills.
- Advanced communication skills, supervision, and influencing skills
- Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
- Experience as a retail supervisor
Education
High School Diploma Or Equivalent Preferred But Not Required.
Anticipated Weekly Hours
25
Time Type
Part time
Pay Range
The Typical Pay Range For This Role Is
$16.00 – $26.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great Benefits For Great People
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 09/13/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Part-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Hospitals and Health Care
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Operations Supervisor employer: CVS Health
Contact Detail:
CVS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Supervisor
✨Tip Number 1
Familiarise yourself with CVS Health's mission and values. Understanding their commitment to customer service and community health will help you align your responses during interviews, showcasing how you can contribute to their goals.
✨Tip Number 2
Highlight any previous experience in retail or supervisory roles. Be prepared to discuss specific examples of how you've successfully managed teams or improved customer service in past positions, as this will demonstrate your capability for the Operations Supervisor role.
✨Tip Number 3
Prepare to discuss your problem-solving skills. As an Operations Supervisor, you'll need to handle customer complaints and operational issues effectively, so think of scenarios where you've successfully resolved conflicts or improved processes.
✨Tip Number 4
Network with current or former CVS employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the interview process.
We think you need these skills to ace Operations Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Operations Supervisor position at CVS Health. Understand the key responsibilities and required qualifications to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail supervision or management. Use specific examples that demonstrate your ability to lead a team, manage operations, and provide excellent customer service.
Showcase Communication Skills: Since advanced communication skills are essential for this role, ensure your application reflects your ability to communicate effectively. Mention instances where you successfully resolved customer issues or led a team through challenges.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses why you want to work for CVS Health specifically. Mention their commitment to health solutions and how your values align with their mission to provide compassionate care.
How to prepare for a job interview at CVS Health
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of an Operations Supervisor at CVS Health. Familiarise yourself with their customer service culture and how you can contribute to it.
✨Showcase Leadership Skills
As an Operations Supervisor, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you motivate others, and how you handle conflicts within a team.
✨Prepare for Customer Service Scenarios
Expect questions about customer service situations. Think of examples where you've successfully resolved customer complaints or improved customer satisfaction, as this is crucial for the role.
✨Demonstrate Flexibility
The job requires a flexible schedule, including early mornings and weekends. Be ready to discuss your availability and any past experiences that demonstrate your adaptability in a fast-paced environment.
