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For Companies At a Glance
- Tasks: Lead digital content strategy for our website and app, enhancing customer experience.
- Company: Join Mamas & Papas, a creative brand dedicated to supporting new parents.
- Benefits: Enjoy 33 days holiday, flexible working, and significant staff discounts.
- Why this job: Make a real impact in a supportive environment focused on community and innovation.
- Qualifications: Ecommerce or digital content management experience is essential.
- Other info: Hybrid working model with great office perks and a friendly team.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The last few years have shown more than ever how we’re not afraid to try new things to prioritize our customers and community of new & expectant parents. Our MamasandPapas.com online experience has led the way through these times and beyond, with a focus on look, feel, content, and support within our website and the recently launched Mamas & Papas App. We aim to change the way baby products are bought online, putting the customer first, their way.
Through continued growth and internal promotion, we are looking to recruit a Digital Content Manager.
What’s the role of a Digital Content Manager?
This role is central to our online digital buying experience. It involves coordinating multiple functions such as Digital Trading, Digital Marketing, UX, and Development to ensure we have the right products, offerings, and services in the right place, at the right time, and in the right way online and via our App. The goal is to maximize the customer journey and position Mamas & Papas as the nursery brand of choice, reflecting our purpose to its fullest.
Why Mamas & Papas?
Because you can genuinely make a difference. Join a forward-thinking, award-winning, creative environment and make an impact on an incredible community of new and expectant parents as they embark on their journey to become confident, capable, and loving parents with their little ones.
To Apply:
If you have an Ecommerce Management or Digital (.com) Content management background, with a passion for bringing teams, ideas, data, and action plans together, then take the first step and APPLY today.
Benefits:
- 33 days holiday, increasing up to 40 with service
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across various external organizations
- Subsidised health & critical illness cover and insurances
- Supportive family-related leave policies (including enhanced maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- We help welcome a new generation of children into the world and promote a sustainable future for them.
…And a great team to work with.
Head Office Perks:
- Hybrid flexi working with 3 days in the office
- Flexi-time schemes around core hours, whether in the office or remote
- Free car parking, Prayer & Contemplation room, subsidised canteen, free tea & coffee, Games & TV rooms, and more
(NB*: All benefits subject to individual scheme criteria & terms)
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Digital Content Manager (.com & App) employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Content Manager (.com & App)
✨Tip Number 1
Familiarise yourself with Mamas & Papas' online presence, including their website and app. Understanding their digital content strategy and customer engagement will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the eCommerce and digital marketing sectors. Attend industry events or join relevant online communities to connect with people who can provide insights into the role and potentially refer you.
✨Tip Number 3
Showcase your experience with data-driven decision-making. Be prepared to discuss how you've used analytics to improve digital content performance in previous roles, as this is crucial for maximising the customer journey.
✨Tip Number 4
Prepare examples of successful cross-functional collaboration. Highlight instances where you've worked with teams like UX, marketing, and development to achieve common goals, as this is key for the Digital Content Manager position.
We think you need these skills to ace Digital Content Manager (.com & App)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Digital Content Manager. Familiarise yourself with the key functions such as Digital Trading, Digital Marketing, and UX to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your Ecommerce Management or Digital Content management background. Provide specific examples of how you've successfully coordinated teams and projects in previous roles.
Showcase Your Passion: Express your enthusiasm for the role and the company in your application. Mention your passion for improving customer experiences and how you can contribute to Mamas & Papas' mission of supporting new and expectant parents.
Tailor Your Application: Customise your CV and cover letter for this specific position. Use keywords from the job description and align your skills and experiences with the requirements outlined by Mamas & Papas to stand out.
How to prepare for a job interview at Mamas & Papas Limited
✨Understand the Brand
Before your interview, take some time to research Mamas & Papas. Familiarise yourself with their products, values, and recent initiatives. This will help you demonstrate your genuine interest in the brand and how you can contribute to their mission.
✨Showcase Your Digital Expertise
As a Digital Content Manager, you'll need to highlight your experience in eCommerce and digital content management. Be prepared to discuss specific projects you've worked on, the strategies you implemented, and the results you achieved. Use metrics to back up your claims.
✨Emphasise Team Collaboration
This role involves coordinating with various teams such as Digital Trading, Marketing, and UX. Share examples of how you've successfully collaborated with cross-functional teams in the past, focusing on communication and problem-solving skills.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions that show your interest in the role and the company. For instance, inquire about the future direction of their digital strategy or how they measure success in this position.
