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For Companies At a Glance
- Tasks: Lead a team in a vibrant ceramic showroom, ensuring top-notch customer experiences.
- Company: Join a leading name in the ceramic industry, known for quality and design.
- Benefits: Enjoy competitive pay, bonuses, staff discounts, and ongoing training.
- Why this job: Be part of a creative environment where your passion for design can shine.
- Qualifications: Experience in retail management, strong leadership, and a love for interiors required.
- Other info: Flexible hours with a focus on weekends; perfect for students seeking career growth.
The predicted salary is between 28000 - 42000 £ per year.
Job Description
Job Title: Retail Manager – Ceramic ShowroomLocation: Stoke-on-Trent Salary: Competitive + Bonus + BenefitsJob Type: Full-timeDays of Work: Tuesday to SaturdaysHours : 08:30 to 16:30Salary: £14 per hour About our client:They are passionate about their craftsmanship, quality, and design. And a leading name in the ceramic industry, we offer a curated selection of decorative ceramics for both residential and commercial spaces. Our showroom is more than just a retail space-it's a destination for inspiration and creativity.We're now looking for an experienced Retail Manager to lead our showroom team, drive performance, and deliver an outstanding customer experience.Key Responsibilities:
- Oversee the daily operations of the ceramic showroom, ensuring smooth and efficient running
- Lead, train, and motivate a team of sales associates to meet and exceed sales targets
- Deliver excellent customer service by understanding client needs and offering tailored design solutions
- Monitor stock levels, merchandising standards, and showroom presentation
- Liaise with suppliers and internal departments to manage inventory and product ranges
- Develop and implement promotional strategies to increase footfall and conversion
- Analyse sales data and customer feedback to optimize performance and improve service
- Ensure compliance with health & safety and company policies
Requirements:
- Proven experience as a retail manager, ideally within home décor, interiors, or ceramics / tiles sector
- Strong leadership and people management skills
- Exceptional communication and customer service abilities
- Commercial mindset with a track record of meeting sales goals
- Passion for design, materials, and interiors is a strong advantage
- Proficient in POS systems, stock management, and retail software
- Flexible, organised, and able to work weekends as required
What We Offer:
- A dynamic and creative working environment
- Competitive salary with performance-based bonus
- Staff discounts on products
- Ongoing training and development opportunities
- Career progression within a growing company
How to Apply:If you're passionate about interiors, thrive in a retail environment, and are ready to take the next step in your career, we'd love to hear from you.?? Send your CV and a brief cover letter to
Retail Manager employer: Ethero
Contact Detail:
Ethero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager
✨Tip Number 1
Familiarise yourself with the ceramic industry and current design trends. This knowledge will not only help you in interviews but also demonstrate your passion for the role and the products you'll be managing.
✨Tip Number 2
Network with professionals in the home décor and ceramics sector. Attend local events or join online forums to connect with others in the industry, which could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've motivated staff and improved sales performance.
✨Tip Number 4
Research the company’s values and recent projects. Understanding their brand and what they stand for will allow you to tailor your conversation during the interview and show that you're a great fit for their team.
We think you need these skills to ace Retail Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in home décor or ceramics. Use specific examples of how you've led teams and met sales targets to demonstrate your suitability for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for design and interiors. Mention why you are interested in this specific position and how your skills align with the company's values and goals.
Showcase Leadership Skills: Emphasise your leadership and people management skills in both your CV and cover letter. Provide examples of how you've motivated teams and improved customer service in previous roles.
Highlight Relevant Achievements: Include quantifiable achievements related to sales performance and customer satisfaction. This could be exceeding sales targets or implementing successful promotional strategies that increased footfall.
How to prepare for a job interview at Ethero
✨Show Your Passion for Design
Make sure to express your enthusiasm for ceramics and interior design during the interview. Share examples of how your passion has influenced your work and how it can benefit the showroom.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading and motivating teams. Highlight specific instances where you successfully trained staff or improved team performance, as this is crucial for the Retail Manager role.
✨Understand Customer Needs
Be ready to talk about how you approach customer service. Provide examples of how you've tailored solutions to meet client needs in previous roles, showcasing your ability to enhance the customer experience.
✨Familiarise Yourself with Sales Metrics
Brush up on key sales metrics and be prepared to discuss how you've used data to drive performance in past positions. This will demonstrate your commercial mindset and ability to meet sales goals.
