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- Tasks: Join us as a Junior AV Technician, providing top-notch onsite AV support.
- Company: Electrosonic is a leading global AV company with over 50 years of innovation.
- Benefits: Enjoy a starting salary of £28,000 and opportunities for growth in a dynamic environment.
- Why this job: Be part of a mission-driven team creating impactful technology experiences for clients.
- Qualifications: A passion for technology and a desire to learn about AV systems are essential.
- Other info: Work in a fast-paced environment with a focus on customer service and teamwork.
The predicted salary is between 22400 - 31200 £ per year.
At Electrosonic we\’re on a mission. A mission to design, build and support innovative technology solutions that create experiences for people to live, work and play. We\’re looking for dedicated, game changing, team players to drive the future of the Electrosonic.
Think you have what it takes?Read on…
Starting Salary: £28,000
Position:
Are you passionate about technology and looking to kick-start your career in Audio Visual support? We are looking for a Junior AV Technician to join our team and provide high-quality onsite AV services to our client.
As a Junior AV Technician, you will support the delivery of onsite Audio Visual services for the client, including the operation, troubleshooting, and maintenance of electronic communication systems such as video conferencing, meeting room technology, event support, and control systems.
You will assist in the safe and accurate diagnosis of faults, first-line repairs, removal, testing, and operation of AV, video conferencing, display, and presentation technologies.
Additionally, you will ensure the correct and efficient operation of meeting room AV systems to minimise downtime and maximise performance.
What you will be doing:
- Ensuring a prompt, courteous and appropriate response to all customer requests for assistance, support, short timeframe requests and room administration, working to defined service level agreements and within contractual timeframes / frameworks working directly alongside other front of house services.
- Be responsible for the general tidiness, cable management, safety and order of the service area and meeting rooms – maintaining the highest in room standards at all times.
- Assisting with accurate and timely diagnosis and resolving faults and problems with both AV, VC, AC and TP systems.
- Ensuring that all systems are fully functional, and that equipment and system down time are kept to a minimum by testing equipment regularly, providing basic troubleshooting and reporting issues via the correct channels to other identified personnel or departments.
- Providing support for high profile meetings.
- Assisting with accurate tracking of the client\’s hardware inventory.
- Assisting with accurate and current company and customer files maintenance.
- Working in compliance with the Company\’s safety manual with safety of self and others in mind at all times.
- Ensuring all work is performed to the Company standards and that quality techniques are practiced.
- Other duties as required or assigned by company or client management.
Person Specification:
- Understanding of communications, networking, audio visual systems and system components is desirable.
- Open to learning how to test, find faults, service and maintain electronic audio-visual systems.
- Understanding of touch screen and web-based technology.
- Understanding of IP and telephony-based video conferencing systems.
- Solid foundation in providing exceptional customer service and support in a fast-paced FOH environment.
- Be organised and flexible with the ability to approach different types of tasks during the working day.
- Being able to prioritise and work under pressure is essential.
- Ability to work to the highest quality standards with attention to detail.
- Ability to represent the company in a professional manner on its customers\’ sites.
- Good communication skills both verbal and written.
- Ability to work as part of a team as well as to work on own initiative and accept accountability.
Company Description:
Electrosonic is a worldwide audio-visual company with extensive experience in designing, project managing, engineering and supporting AV systems and products.
Founded in 1964, the company has always been among the first to apply new technology to create tailored, state-of-the-art solutions that meet the challenges of the professional AV market.
With over 50 years of experience working on complex projects, both large and small and in multiple geographic territories, Electrosonic has developed a reputation that is unsurpassed in the industry. Many of Electrosonic projects have been recognized with key industry and sector awards.
Electrosonic aims to develop lasting relationships by working in partnership with our customers and suppliers and all others involved in the project.
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Junior AV Technician employer: Electrosonic, Inc.
Contact Detail:
Electrosonic, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior AV Technician
✨Tip Number 1
Familiarise yourself with the latest AV technologies and systems. Being knowledgeable about current trends in audio-visual equipment will not only boost your confidence but also impress the hiring team at Electrosonic.
✨Tip Number 2
Network with professionals in the AV industry. Attend local events or join online forums to connect with others who work in this field. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Demonstrate your customer service skills during any interactions. Since the role involves providing support in a fast-paced environment, showcasing your ability to handle customer requests efficiently will set you apart.
✨Tip Number 4
Prepare for potential technical questions during interviews. Brush up on troubleshooting techniques and common issues related to AV systems, as being able to discuss these confidently will show your readiness for the role.
We think you need these skills to ace Junior AV Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to audio-visual technology. Emphasise any previous roles or projects where you operated, troubleshot, or maintained AV systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your eagerness to learn. Mention specific aspects of the job description that excite you and how you can contribute to Electrosonic's mission.
Showcase Customer Service Skills: In your application, provide examples of how you've delivered exceptional customer service in past roles. Highlight your ability to work under pressure and respond promptly to requests, as these are key for the Junior AV Technician role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Electrosonic, Inc.
✨Show Your Passion for Technology
Make sure to express your enthusiasm for audio-visual technology during the interview. Share any relevant experiences or projects you've worked on, even if they were just personal or academic. This will demonstrate your genuine interest in the field and align with Electrosonic's mission.
✨Highlight Customer Service Skills
Since the role involves providing high-quality onsite AV services, emphasise your ability to deliver exceptional customer service. Prepare examples of how you've successfully handled customer requests or resolved issues in previous roles or situations.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you approach troubleshooting and diagnosing faults in AV systems. You might be asked situational questions, so think of specific instances where you identified a problem and how you resolved it effectively.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the Junior AV Technician role and the company culture at Electrosonic. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.
