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- Tasks: Manage client relationships and oversee study maintenance tasks.
- Company: IQVIA is a leader in healthcare data science, driving innovation for better patient outcomes.
- Benefits: Enjoy a full-time role with opportunities for growth and development in a dynamic environment.
- Why this job: Join a mission-driven team that impacts global healthcare through data and technology.
- Qualifications: Project management experience with IRT systems and strong communication skills are essential.
- Other info: Be part of a supportive culture that values your career aspirations and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Join us on our exciting journey!
IQVIA is The Human Data Science Company, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, Technology, analytics and human ingenuity to drive healthcare forward.
Summary of Essential Job Functions:
- Act as main point of contact for the client during study maintenance
- Organise or participate in regular client meetings
- Respond to all client requests in a timely manner
- Manage study and Program budgets, Change Orders (COs) as required
- Provide regular updates to client on study related information
- Proactively review supply strategy for improvements and identify risks
- Periodically review study data to identify trends or issues
- Work with APM to author data change requests based on Client’s request
- Pre-approve data change requests as needed
- Coordinate the implementation and review of the data changes
- Review helpdesk tickets that get escalated from APM team
- Take appropriate actions to resolve the tickets as quickly as possible
- Initiate updates to helpdesk study guides
- Take leadership on study programs or client accounts to define standards, lessons learned, support sales and be part of SME teams
- Work with APM to write study user guides
- Investigate issues and manage them through to resolution
- Provide peer-level training, mentoring of new hires and Jr. PM Staff, and give formal technical training sessions.
- May participate in Investigator meetings, bid defences, quarterly business reviews with clients; and support both client and qualification audits
- Implement system change requests if needed
- Other related duties as required by business need
Our Ideal Candidate Will Have:
- Project management experience, with IRT system – mandatory
- Strong customer service ethic
- Excellent written and verbal communication skills
- Experience with risk and financial management
PLEASE SUBMIT YOUR CV IN ENGLISH!
We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and
Whatever your career goals, we are here to ensure you get there!
We invite you to join IQVIA.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com
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IRT Client Services Project Manager employer: IQVIA
Contact Detail:
IQVIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IRT Client Services Project Manager
✨Tip Number 1
Familiarise yourself with IRT systems and project management methodologies. Understanding the specific tools and processes used in IRT will give you an edge during interviews, as you'll be able to speak confidently about your experience and how it relates to the role.
✨Tip Number 2
Network with current or former employees of IQVIA. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Since the role emphasises strong client interaction, having specific examples ready that showcase your ability to manage client relationships and resolve issues will demonstrate your suitability for the position.
✨Tip Number 4
Stay updated on industry trends in healthcare and clinical research. Being knowledgeable about recent developments can help you engage in meaningful conversations during interviews, showing your passion for the field and your commitment to driving healthcare forward.
We think you need these skills to ace IRT Client Services Project Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the IRT Client Services Project Manager position at IQVIA. Understand the key responsibilities and required skills, such as project management experience and strong customer service ethic.
Tailor Your CV: Customise your CV to highlight relevant experience in project management and IRT systems. Emphasise your communication skills and any experience with risk and financial management, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and data science. Mention specific examples of how your previous work aligns with the responsibilities listed in the job description, particularly in client management and problem resolution.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role at IQVIA.
How to prepare for a job interview at IQVIA
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an IRT Client Services Project Manager. Familiarise yourself with project management principles, especially in the context of IRT systems, as this will help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since the role requires a strong customer service ethic, prepare examples from your past experiences where you successfully managed client relationships or resolved issues. This will demonstrate your ability to handle client requests effectively.
✨Prepare for Technical Questions
Expect questions related to risk and financial management, as well as data analysis. Brush up on relevant technical knowledge and be ready to discuss how you've applied these skills in previous roles.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about IQVIA's projects, team dynamics, or future goals. This shows your genuine interest in the company and helps you assess if it's the right fit for you.
