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- Tasks: Manage IT tickets and handle customer hardware requests in a fast-paced environment.
- Company: Join a global enterprise client known for its innovative tech solutions.
- Benefits: Earn £112/day with paid holiday and flexible working options.
- Why this job: Great opportunity to develop skills in a dynamic team while making a real impact.
- Qualifications: Experience with ServiceNow and strong problem-solving skills are essential.
- Other info: Contract duration is up to 30 days, starting ASAP in Edinburgh.
Our Global Enterprise client is looking for an Administrator to process leaver requests and Incidents/requests management of IT tickets.
Start Date: ASAP
Duration: up to 30 days (initially)
Pay Rate: £100/day (PLEASE NOTE: Employer NI is paid for by the client)
Total Daily Earnings: £112/day (includes rolled up holiday)
IR35 Status: Inside
Location: Edinburgh
Responsibilities:
- Take ownership for customer hardware request and break-fix incidents.
- Scheduling and manage engineer’s workload.
- Deal with customer escalation and escalate up when required.
- Able to multitask and plan schedules.
- Accuracy and Attention to detail is paramount.
- Ability to work under their own initiative.
- Ability to work under pressure within a fast-moving customer environment.
- Experience of ServiceNow IT Service Management Platform.
Soft Skills:
- Flexible approach and ability to work co-operatively within a newly created team environment.
- Should be a self-starter and be able to perform quality assurance and control to create technical deliverables that are error free / with minimal non-functional defects.
- Experience in operationally supporting large, complex technical environment.
- Methodical and structured in their approach to tasks.
- Capability to organise and prioritise tasks.
- Strong interpersonal skills to establish/maintain relationships and interact with team members.
- Strong organisation and time management skills.
- Strong analytical and problem-solving skills.
To apply for this IT Administrator Contract job, please click the button below and submit your latest CV.
Curo Services endeavour to respond to all applications. However, this may not always be possible during periods of high volume. Thank you for your patience.
Curo Resourcing Ltd acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
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IT Administrator (Contract) employer: Curo Resourcing Ltd.
Contact Detail:
Curo Resourcing Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Administrator (Contract)
✨Tip Number 1
Familiarise yourself with the ServiceNow IT Service Management Platform, as it's a key requirement for this role. Consider taking a quick online course or watching tutorials to brush up on your skills and demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight your experience in managing IT tickets and handling customer escalations. Prepare specific examples from your past roles where you successfully resolved incidents or improved processes, as this will show your capability to handle the responsibilities of the job.
✨Tip Number 3
Practice your multitasking and time management skills before the interview. You might be asked how you prioritise tasks in a fast-paced environment, so think of scenarios where you've effectively managed multiple responsibilities at once.
✨Tip Number 4
Prepare to discuss your soft skills, especially your ability to work cooperatively in a team. Think of examples that showcase your flexibility and interpersonal skills, as these are crucial for fitting into a newly created team environment.
We think you need these skills to ace IT Administrator (Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to IT administration, particularly in processing leaver requests and managing IT tickets. Use keywords from the job description to demonstrate your fit for the role.
Showcase Soft Skills: In your application, emphasise your soft skills such as flexibility, teamwork, and strong interpersonal abilities. Provide examples of how you've successfully worked under pressure or in a fast-paced environment.
Detail Technical Proficiency: Mention your experience with ServiceNow IT Service Management Platform and any other relevant technical skills. Be specific about your familiarity with hardware requests and incident management.
Craft a Strong Cover Letter: Write a cover letter that connects your background to the responsibilities outlined in the job description. Highlight your ability to multitask, plan schedules, and maintain accuracy and attention to detail.
How to prepare for a job interview at Curo Resourcing Ltd.
✨Showcase Your Technical Skills
Make sure to highlight your experience with the ServiceNow IT Service Management Platform. Be prepared to discuss specific incidents you've managed and how you resolved them, as this will demonstrate your technical proficiency.
✨Demonstrate Your Multitasking Ability
Since the role requires managing multiple tasks under pressure, share examples from your past where you successfully juggled various responsibilities. This will show that you can thrive in a fast-paced environment.
✨Emphasise Attention to Detail
Accuracy is crucial for this position. Prepare to discuss how you ensure quality assurance in your work and provide examples of how your attention to detail has positively impacted your previous roles.
✨Highlight Your Interpersonal Skills
Strong interpersonal skills are essential for maintaining relationships within a team. Be ready to talk about how you've collaborated with colleagues in the past and how you handle customer escalations effectively.
