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For Companies At a Glance
- Tasks: Engage customers, provide excellent service, and maintain a vibrant store atmosphere.
- Company: Join Abercrombie & Fitch Co., a global leader in trendy apparel for all ages.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a fun, inclusive team that celebrates individuality and creativity.
- Qualifications: Looking for outgoing, stylish individuals with great communication skills.
- Other info: Follow us on Instagram @WORKATHCO to see our culture in action!
Hollister Co. – Brand Representative, Silverburn
Join to apply for the Hollister Co. – Brand Representative, Silverburn role at Abercrombie & Fitch Co.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.
What You’ll Do
- Customer Experience
- Store Presentation and Sales Floor
- Communication
- Asset Protection and Shrink
- Policies and Procedures
- Training and Development
Qualifications
What it Takes
- Adaptability / Flexibility
- Applied Learning
- Attention to Detail
- Multi-Tasking
- Work Ethic
What You’ll Get
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who\’ll Celebrate you for Being YOU
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
Abercrombie & Fitch Co. is an Equal Opportunity employer
Seniority level
Entry level
Employment type
Part-time
Job function
Sales, Other, and Customer Service
Industries
Retail and Apparel & Fashion
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Hollister Co. - Brand Representative, Silverburn employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Brand Representative, Silverburn
✨Tip Number 1
Familiarise yourself with Hollister's brand values and culture. Understanding their commitment to celebrating individuality and creating a welcoming environment will help you connect with customers and demonstrate your alignment with the brand during your interactions.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Being able to initiate and maintain a friendly dialogue is crucial for a Brand Representative, so the more comfortable you are speaking with others, the better you'll perform on the sales floor.
✨Tip Number 3
Showcase your personal style that aligns with Hollister's aesthetic. When you visit the store or attend an interview, wearing outfits that reflect the brand can demonstrate your understanding of their fashion sense and your enthusiasm for the role.
✨Tip Number 4
Be proactive in learning about the latest trends in retail and customer service. Staying informed about industry developments will not only enhance your knowledge but also show your dedication to providing exceptional customer experiences, which is key for this position.
We think you need these skills to ace Hollister Co. - Brand Representative, Silverburn
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Hollister Co.'s brand values and culture. Highlight your understanding of their mission to celebrate individuality and comfort in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service and retail. Use keywords from the job description, such as 'customer experience' and 'communication skills', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Share specific examples of how you've provided excellent customer service in the past and how you embody the spirit of the Hollister brand.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your tone is friendly and professional, reflecting the approachable nature of a Hollister representative.
How to prepare for a job interview at Abercrombie & Fitch Co.
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Hollister and its values during the interview. Share why you love the brand and how it resonates with you personally, as this will demonstrate your genuine interest in becoming a part of their team.
✨Demonstrate Excellent Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Highlight your ability to connect with customers, anticipate their needs, and create a welcoming atmosphere, as these are key traits for a Brand Representative.
✨Be Approachable and Engaging
During the interview, showcase your outgoing personality. Practice initiating conversations and maintaining eye contact, as being warm and approachable is crucial for engaging with customers on the sales floor.
✨Understand the Store Environment
Familiarise yourself with the store layout and product offerings before the interview. This knowledge will help you discuss how you can contribute to store presentation and sales, showing that you are proactive and detail-oriented.
