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- Tasks: Deliver and install beautiful Neptune products with care and precision.
- Company: Join Neptune, a passionate company dedicated to quality and customer satisfaction.
- Benefits: Enjoy generous holidays, discounts, and a supportive work environment.
- Why this job: Be part of a warm team that values integrity and service while making customers happy.
- Qualifications: Looking for friendly, reliable individuals with great communication skills.
- Other info: Full-time role with competitive salary and opportunities for growth.
The predicted salary is between 22000 - 30000 £ per year.
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At Neptune, we\’re building something truly special – not just in our beautiful, design-led products, but in the care, quality and passion we put into delivering them. We believe in doing the basics brilliantly and bringing a personal, human touch to every stage of the customer journey. We\’re looking for warm, professional and reliable Home Delivery Specialist Mate (Drivers Mate) to join our dedicated distribution team.
As a Home Delivery Specialist Mate, you\’ll partner with a Driver and be a trusted face of Neptune – delivering not only our products, but a lasting impression. With every delivery, every conversation, and every carefully placed piece of furniture, you\’ll ensure our customers feel looked after and genuinely delighted.
What You\’ll Be Doing
- Deliver and install Neptune items with care, empathy, and precision inside customers\’ homes across the country
- Support with carrying out daily vehicle checks
- Use equipment and techniques to safely load, unload and move heavy furniture items
- Perform risk assessments at each delivery site and resolve issues when they arise
- Use handheld devices to complete delivery records accurately and efficiently
- Keep your vehicle clean and organised, both inside and out
- Communicate confidently and professionally with customers and colleagues
- Follow all company policies and safety standards
- Be a proud ambassador for Neptune in your conduct, presentation and attitude
Who We\’re Looking For
This isn\’t just a job – it\’s a chance to be part of a passionate, supportive and forward-thinking team. You\’ll be a naturally warm, helpful individual with a professional approach to customer service and a respect for the homes you visit. You will also have great communication and problem solving skills, with a calm and focused mindset when things get busy. You\’ll share our values of quality, service, and integrity, and take pride in every delivery, big or small.
Hours of work are a minimum of 40 hours per week over 4 days covering Monday to Saturday and includes 2 nights stay away per week. Salaries are competitive alongside with bonuses.
Benefits We Can Offer You
- Generous Holiday Allowance
- Life Assurance
- Company sick pay
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Generous new item and outlet discounts
- Discounted gym membership
- Competitive salary
- Perkbox: Wellbeing Hub and Retail Discounts Portal
- Your birthday day off
- Day off if you become a Grandparent
- Two paid volunteer days a year
- A week off to celebrate a life event
- Refer a friend scheme
- Long service holiday allowance increase
- Training Workshops
Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real.
We are a growing business that encourages our people to grow with us. Neptune\’s goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone\’s voices are heard.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
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Management and Manufacturing
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Industries
Transportation, Logistics, Supply Chain and Storage
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Home Delivery Drivers Mate employer: Neptune
Contact Detail:
Neptune Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Drivers Mate
✨Tip Number 1
Familiarise yourself with Neptune's values and mission. When you understand what they stand for, you can tailor your conversations during interviews to reflect their commitment to quality and customer service.
✨Tip Number 2
Practice your communication skills. As a Home Delivery Drivers Mate, you'll need to interact with customers regularly. Being warm and professional in your approach will help you make a great impression.
✨Tip Number 3
Showcase your problem-solving abilities. Think of examples from past experiences where you've successfully resolved issues on the spot, as this is crucial for the role when dealing with delivery challenges.
✨Tip Number 4
Be prepared to discuss your teamwork experience. Since you'll be working closely with a driver, demonstrating your ability to collaborate effectively will highlight your suitability for the role.
We think you need these skills to ace Home Delivery Drivers Mate
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Neptune is looking for in a Home Delivery Drivers Mate. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise any previous roles in customer service, logistics, or delivery, and showcase your ability to communicate effectively and work as part of a team.
Craft a Personal Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention specific aspects of Neptune's values that resonate with you, such as quality and integrity, and explain how you embody these values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Neptune
✨Show Your Warmth
As a Home Delivery Drivers Mate, you'll be the face of Neptune. Make sure to convey your warm and friendly nature during the interview. Share examples of how you've provided excellent customer service in the past.
✨Demonstrate Problem-Solving Skills
The role requires you to handle unexpected situations calmly. Prepare to discuss scenarios where you've successfully resolved issues, especially in a delivery or customer service context.
✨Emphasise Teamwork
You'll be working closely with a driver, so highlight your ability to work as part of a team. Talk about experiences where collaboration led to successful outcomes, showcasing your supportive nature.
✨Understand Neptune's Values
Familiarise yourself with Neptune's core values: Do The Right Thing, Do It Together, Aim High, and Keep It Real. Be ready to explain how you embody these values in your work ethic and interactions.
