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- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy 25% discount, financial support, flexible hours, and opportunities for apprenticeships.
- Why this job: Be part of a fun, fast-paced team that celebrates life's moments and values work-life balance.
- Qualifications: No retail experience needed; just bring your personality and passion for customer service!
- Other info: This is a fixed-term contract ending on 24/12/2025, with flexible working arrangements.
The predicted salary is between 12000 - 18000 £ per year.
Job Introduction
Location: Stocksbridge Fox Valley
Contracted Hours Available: 6
Do you take pride in creating great experiences for others and enjoy working in an environment where no two days are the same? We’re on the lookout for enthusiastic, friendly, and celebration-loving people to join our team as Sales Assistants.
Our stores are places of celebration, creativity, and connection—every day of the year. As things get busier, we’re looking for extra hands and friendly faces to help keep everything running smoothly. If you enjoy being part of a vibrant, welcoming environment, we’d love to have you on the team.
Role Responsibility
What You’ll Be Getting Up To:
- Put our customers at the heart of everything you do—you’re at the core of our promise.
- Make every shopper feel welcomed, wowed, and won over—that’s the Card Factory way!
- Serve at the tills with a smile, making sure everyone finds what they came in for (and maybe a little extra).
- Keep our shelves stocked and looking fabulous.
- Recommend our amazing range of gifts, wrap, and more—we’re so much more than cards!
The Ideal Candidate
No retail experience needed; you’ll be working with a friendly team and receive full training. What matters most is that you’re friendly, approachable, comfortable on your feet (it gets busy, but it’s all part of the fun!), and ready to help. If you’re flexible with your time, we may even offer shifts across nearby stores if you’re up for it.
Package Description
About the Company
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5‑year business strategy, including our vision of becoming a true Omni‑channel retailer. This strategy sees significant investment into our colleagues across the business, creating multiple opportunities to join a fast‑paced environment and be part of our exciting journey.
Benefits
- Pension
- 15% Card Factory colleague discount in‑store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email)
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
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Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during an interview, let your passion for helping others shine through. This is key for a Sales Assistant role at Card Factory.
✨Tip Number 2
Familiarise yourself with the products offered by Card Factory. Knowing about their greeting cards, gifts, and seasonal items can help you engage better with customers and demonstrate your interest in the role.
✨Tip Number 3
Prepare to discuss how you handle busy environments. Think of examples from past experiences where you've successfully managed multiple tasks or dealt with high-pressure situations, as this will resonate well with the fast-paced nature of the job.
✨Tip Number 4
Be ready to express your flexibility regarding working hours. Since Card Factory values work-life balance, showing that you're open to various shifts can make you a more attractive candidate for the Sales Assistant position.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Assistant position. Highlight key skills such as customer service, multitasking, and a positive attitude in your application.
Tailor Your CV: Customise your CV to reflect your personality and passion for customer service. Include any relevant experience, even if it's not retail-specific, and emphasise your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Card Factory and how your skills align with their values of high standards and customer focus.
Be Honest About Availability: When filling out the application form, be clear about your availability. Card Factory values work-life balance, so let them know when you can work to ensure a good fit for both you and the team.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their life moments. Share any relevant experiences, even if they're not from retail, that demonstrate your commitment to excellent service.
✨Demonstrate Your Multitasking Skills
Since the role involves juggling multiple tasks, prepare examples of how you've successfully managed busy situations in the past. This could be from previous jobs, school projects, or even personal experiences.
✨Embrace the Fast-Paced Environment
Card Factory thrives on a fast-paced atmosphere, so convey your ability to adapt and thrive under pressure. Discuss any experiences where you had to think on your feet or adapt quickly to changing circumstances.
✨Be Yourself and Have Fun
The company values personality, so don’t be afraid to let your true self shine through during the interview. Show your sense of humour and enthusiasm for the role, as this will resonate well with the interviewers.
