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For Companies At a Glance
- Tasks: Deliver shopping to customers and provide top-notch service as a Home Delivery Driver.
- Company: Iceland Foods is a leading retailer known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy competitive pay, supportive training, and the chance to be part of a dynamic team.
- Why this job: Connect with customers, enjoy the open road, and make a real difference in their day.
- Qualifications: Must have a valid driving licence (3+ years) and excellent people skills.
- Other info: Shifts can start as early as 6am and finish as late as 11pm.
The predicted salary is between 22000 - 30000 £ per year.
Overview
We’re hiring Home Delivery Drivers who take pride in providing excellent service and enjoy being out on the road. In this role you’ll be delivering shopping and connecting directly with customers as the face of Iceland. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people.
Responsibilities
- Ensure safe van loading procedures are followed (i.e., heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts; patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Hourly rate and Benefits
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the streets and shortcuts can help you navigate efficiently, which is crucial for a Home Delivery Driver role.
✨Tip Number 2
Brush up on your customer service skills. As the face of Iceland, you'll need to connect with customers positively, so practice being friendly and approachable in your interactions.
✨Tip Number 3
Be prepared to demonstrate your ability to handle a busy workload. Think of examples from past experiences where you've successfully managed multiple tasks at once, as this will show you're ready for the challenges of the job.
✨Tip Number 4
Show your willingness to be a team player. Be ready to discuss how you've collaborated with others in previous roles, as this is important for supporting the wider store operation when needed.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Iceland Foods is looking for in a Home Delivery Driver. Highlight your customer service skills and ability to work as part of a team.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or driving roles. Emphasise your interpersonal skills and any previous experience that showcases your ability to handle a hectic workload.
Craft a Strong Cover Letter: Write a cover letter that connects your skills and experiences to the specific requirements of the Home Delivery Driver role. Mention your passion for providing excellent customer service and your readiness to support the wider store operation.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important traits for this role.
How to prepare for a job interview at Iceland Foods
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of Iceland Foods. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Share examples of how you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
This role requires you to be a team player. Be prepared to discuss times when you've worked collaboratively with others, whether in a previous job or during group activities. Emphasise your willingness to help out in various store operations, not just driving.
✨Be Ready for the Open Road
Since this job involves driving, it's important to convey your comfort and enthusiasm for being on the road. Talk about your driving experience, any relevant qualifications, and how you manage your time effectively while juggling deliveries.
✨Prepare for Flexibility
Shifts can start early and finish late, so show that you're adaptable. Discuss your availability and willingness to work varied hours. This will demonstrate your commitment to the role and your understanding of the demands of the job.
