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For Companies At a Glance
- Tasks: Be the friendly face for patients, managing check-ins and guiding them through appointments.
- Company: Join Randstad Staffing, a leader in staffing and workforce solutions across various industries.
- Benefits: Enjoy flexible work options and opportunities for career growth in a supportive environment.
- Why this job: Make a real impact in healthcare while developing your skills in a fast-paced setting.
- Qualifications: Requires two years of experience in a medical office and strong communication skills.
- Other info: Immediate hiring available; email your resume for quick consideration!
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Unleash Your Impact as a Patient Care Representative!
Are you a highly organized and compassionate individual with a knack for creating seamless patient experiences? Do you thrive in a fast-paced medical office environment where your attention to detail directly impacts patient care? Join our team as a Patient Care Representative and become the welcoming face and efficient backbone of our practice!
In this vital role, you'll ensure every patient feels supported from arrival to departure. Your expertise will be key in maintaining accuracy, optimizing operations, and upholding the highest standards of patient privacy and care. If you're ready to make a real difference and grow your career in healthcare, we want to hear from you!
What You'll Do:
- Be the Patient Champion: Greet patients warmly, manage registration check-in, answer phones with a friendly demeanor, and guide patients through their appointments and discharge.
- Master Financial Operations: Oversee patient financial processes, ensuring accurate collection and processing of co-payments, deductibles, and self-pay payments at the time of service.
- Ensure Data Integrity: Verify all necessary information, including demographics, referrals, authorizations, billing codes, and diagnoses, for completeness and accuracy.
- Optimize Workflow: Complete end-of-day batches and reconcile patient schedules and payments within established timeframes.
- Provide Essential Support: Offer clerical support to the practice, serving as a valuable resource and orienting new employees to department policies and procedures.
- Uphold Standards: Maintain strict quality, safety, environmental, and infection control, while rigorously protecting patient privacy and confidentiality.
- Flexibility & Growth: Opportunity for travel to satellite offices to perform duties as needed.
What You'll Bring:
- Knowledge acquired through a two-year Medical Office Management/Medical Secretary program or equivalent experience in a physician's medical office practice.
- Two years of hands-on experience in a physician's medical office practice.
- Proficiency in English and computer appointment scheduling skills.
- Familiarity with medical office procedures and medical terminology.
- Exceptional interpersonal and communication skills.
- Demonstrated ability to provide care to patients across the lifespan, considering aging processes, human development stages, and cultural patterns.
If you're ready to make a real difference and grow your career in healthcare, we want to hear from you! Interested? Apply today!
FOR MORE IMMEDIATE CONSIDERATION, email a current resume to iris.levy@randstadusa.com
Company Description
We can’t wait to tell you all about it!
Company Description
Patient Care Representative (Hiring Immediately) employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Representative (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with common medical office procedures and terminology. This knowledge will not only help you in conversations during the interview but also demonstrate your commitment to the role and understanding of the environment you'll be working in.
✨Tip Number 2
Practice your interpersonal skills by engaging in role-play scenarios with friends or family. Being able to communicate effectively and warmly with patients is crucial, so showcasing your ability to connect with others can set you apart from other candidates.
✨Tip Number 3
Research the specific healthcare practice you're applying to. Understanding their values, mission, and the services they provide will allow you to tailor your responses during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Be prepared to discuss how you handle stressful situations, as the role requires managing multiple tasks in a fast-paced environment. Think of examples from your past experiences where you've successfully navigated challenges, and be ready to share these during your interview.
We think you need these skills to ace Patient Care Representative (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in patient care or medical office management. Use keywords from the job description, such as 'patient champion' and 'data integrity', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your ability to thrive in a fast-paced environment. Mention specific experiences that align with the responsibilities outlined in the job description.
Highlight Interpersonal Skills: In your application, emphasise your exceptional interpersonal and communication skills. Provide examples of how you've successfully interacted with patients or colleagues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Patient Care Representative role.
How to prepare for a job interview at Rac
✨Show Your Compassion
As a Patient Care Representative, your ability to connect with patients is crucial. During the interview, share examples of how you've provided exceptional care or support in previous roles. This will demonstrate your empathy and commitment to patient well-being.
✨Highlight Your Organisational Skills
This role requires excellent organisational abilities. Be prepared to discuss how you manage multiple tasks efficiently, especially in a fast-paced environment. Mention specific tools or methods you use to stay organised and ensure accuracy in your work.
✨Familiarise Yourself with Medical Terminology
Understanding medical terminology is essential for this position. Brush up on relevant terms and be ready to discuss how you've applied this knowledge in past experiences. This will show that you're not only qualified but also proactive in your learning.
✨Demonstrate Your Communication Skills
Effective communication is key in a medical office. Prepare to showcase your interpersonal skills by discussing how you've successfully interacted with patients and colleagues. Consider role-playing common scenarios to illustrate your approach to patient interactions.
