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- Tasks: Welcome visitors and manage the reception area with a friendly smile.
- Company: Join Hamberley, a luxury care home dedicated to exceptional resident care.
- Benefits: Enjoy competitive pay, professional development, and high street discounts.
- Why this job: Make a real impact in residents' lives while working in a stunning environment.
- Qualifications: Customer service experience and proficiency in Microsoft Office are essential.
- Other info: Unlimited referral bonuses and a supportive team culture await you!
The predicted salary is between 24000 - 36000 £ per year.
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something \’Extra Special, Every Day\’ and we\’re recruiting for a Receptionist to help us achieve our goals. Working as our receptionist, you will be responsible for the Reception area of the home, ensuring this is presented to a high standard at all times. Joining us at Alston House, our luxury care home that provides residential, dementia, and nursing care for older people, you\’ll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues: Competitive Pay Rates Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus – up to £750 per referral – t&cs apply* Employee Assistance Programme, occupational health support and wellbeing servicesWhat you\’ll be doing: Greeting and directing visitors, family members, residents, district nurses and contractors to the home and around the home as appropriate. Be the first point of contact for visitors and third parties contacting the home, ensuring queries are dealt with and/or directed in a timely manner. Answering incoming telephone calls, ensuring calls are documented and/or redirected accordingly. Could you be part of our team? About you: Possess demonstrable experience working within a Customer Service/Receptionist and/or Administrative environment or similar role. Proficient in use of Microsoft Office, particularly Word and Excel. A caring, patient, and respectful demeanor. Excellent attention to detail and organizational skills. Ability to work independently and as part of a team. To share our values and demonstrate them at all times. \”Can-Do\” flexible team worker, problem solver, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently.If this sounds like you and you\’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Eastleigh\’s most stunning care home Alston House is a luxurious care home in Eastleigh, Hampshire, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it
Receptionist - Bank employer: Hamberley Care Management Limited
Contact Detail:
Hamberley Care Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Bank
✨Tip Number 1
Familiarise yourself with the values and mission of Hamberley Care Homes. Understanding their commitment to providing 'Extra Special, Every Day' will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Highlight your customer service experience in your discussions. Since the role involves greeting visitors and handling queries, showcasing your ability to create a welcoming environment will set you apart.
✨Tip Number 3
Demonstrate your proficiency in Microsoft Office during any practical assessments or discussions. Being able to confidently navigate Word and Excel is crucial for this role, so be prepared to discuss your experience with these tools.
✨Tip Number 4
Showcase your organisational skills by discussing how you've managed diverse workloads in previous roles. This will illustrate your ability to handle the demands of a busy reception area effectively.
We think you need these skills to ace Receptionist - Bank
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Receptionist position at Hamberley. Tailor your application to highlight relevant experience in customer service and administrative roles.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for working in a care environment. Mention specific qualities that align with Hamberley's values, such as being caring, patient, and a team player.
Highlight Relevant Skills: In your CV, emphasise your proficiency in Microsoft Office, particularly Word and Excel, as well as your attention to detail and organisational skills. Provide examples of how you've successfully managed similar responsibilities in previous roles.
Proofread Your Application: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hamberley Care Management Limited
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for visitors. Highlight your previous customer service experience and provide examples of how you've handled difficult situations with grace and professionalism.
✨Demonstrate Attention to Detail
In this role, attention to detail is crucial. Be prepared to discuss how you ensure accuracy in your work, whether it's managing phone calls or directing visitors. Mention any specific tools or methods you use to stay organised.
✨Emphasise Your Teamwork Abilities
Hamberley values collaboration, so be ready to share experiences where you've successfully worked as part of a team. Discuss how you contribute to a positive team environment and support your colleagues.
✨Express Your Passion for Care
This position is about more than just administrative tasks; it's about making a difference in residents' lives. Share your motivation for working in a care environment and how you align with Hamberley's values of respect and compassion.
