Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team in freight forwarding, ensuring excellent customer service and timely task completion.
- Company: Join a dynamic freight forwarding company based in Manchester, known for its supportive culture.
- Benefits: Enjoy competitive pay, potential remote work options, and opportunities for professional growth.
- Why this job: Be part of a collaborative environment where your leadership can make a real impact.
- Qualifications: Experience in team management and customer service is preferred; a passion for logistics is essential.
- Other info: Opportunity for training and development to enhance your skills in the industry.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Essential duties and responsibilities: –
· Providing advice and assistance to members of that team.
· Ensuring all team members are completing the required milestones on connect – reviewed weekly
· Setting an example of good working practice and showcasing excellent customer service.
· Liaising with General Manager on all matters relevant to that department.
· Ensuring the regular filing of completed jobs.
· Holding meetings with department/section to address any queries or problems.
· To recognise any changes in teams, work performance. This can be either an improvement or deterioration and then act accordingly.
· Ensuring that all invoices are raised for the relevant department to meet month-end requirements set by the Company where applicable.
· Ensuring that all purchase invoices are accrued and passed by members of that department in accordance with the Company’s prescribed procedures where applicable.
· To monitor and distribute monthly/ quarterly reports and ensure discrepancies are actioned in a timely manner.
· To recognise the need for training in a particular area for a member of that department.
· To be familiar with the S.O.P.’s of all the accounts handled by that team.
· Act as a back-up for any member of the team if necessary.
· To report on customer performance and identify any change in support.
· To promote compliance across the department/section.
· To assist with customer queries/complaints.
· To advise General Manager on the even distribution of work within the department/section.
· To monitor staff well-being within the department.
· To action prompt return to work meetings following team member absence.
· To ensure all member of the team adhere to the company policy on timekeeping and attendance and to report back to office manager on any concerns.
· To conduct quarterly one to one meetings with their team.
Reefer Imports Supervisor - Manchester - Freight Forwarding employer: Corrigan Bentley
Contact Detail:
Corrigan Bentley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reefer Imports Supervisor - Manchester - Freight Forwarding
✨Tip Number 1
Familiarise yourself with the freight forwarding industry, especially in reefer imports. Understanding the specific challenges and regulations can help you stand out during discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Be ready to discuss how you set a good example and promote excellent customer service.
✨Tip Number 3
Research StudySmarter's company culture and values. Being able to align your personal values with ours will demonstrate that you're a great fit for the team.
✨Tip Number 4
Prepare to discuss how you handle discrepancies and performance issues within a team. Highlighting your problem-solving skills and proactive approach will be key in this role.
We think you need these skills to ace Reefer Imports Supervisor - Manchester - Freight Forwarding
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in freight forwarding and team supervision. Emphasise any previous roles where you provided advice, managed teams, or ensured compliance with company policies.
Craft a Strong Cover Letter: In your cover letter, showcase your leadership skills and customer service experience. Mention specific examples of how you've successfully managed teams or improved performance in past roles.
Highlight Relevant Skills: Focus on key skills mentioned in the job description, such as communication, problem-solving, and the ability to monitor staff well-being. Use concrete examples to demonstrate these skills in action.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Corrigan Bentley
✨Showcase Your Leadership Skills
As a Reefer Imports Supervisor, you'll need to demonstrate your ability to lead and support your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your approach to mentoring and providing assistance.
✨Understand the Importance of Customer Service
Excellent customer service is key in this role. During the interview, discuss your experience in handling customer queries and complaints, and how you ensure that your team maintains high standards of service.
✨Familiarise Yourself with Company Procedures
Make sure you know the company's standard operating procedures (S.O.P.s) relevant to the role. This will show your commitment to compliance and your readiness to uphold company policies.
✨Prepare for Team Dynamics Discussions
Be ready to talk about how you would monitor team performance and well-being. Think of specific strategies you would implement to address any issues or changes in work performance, as this is crucial for the role.
