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For Companies At a Glance
- Tasks: Help clients with insurance needs and provide excellent customer service.
- Company: Join Insync Insurance, a fast-growing provider in the UK insurance market.
- Benefits: Enjoy a negotiable salary, holiday, pension, and monthly bonuses.
- Why this job: Be part of a supportive team focused on your career development and client satisfaction.
- Qualifications: Initial insurance experience or strong sales/customer service background required.
- Other info: Opportunity to gain qualifications and work in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Insurance Advisor
Location: Poole (On-Site)
Package: Salary Negotiable + Benefits
Insync Insurance, part of Brown & Brown UK Europe, are one of the UK's fastest growing insurance providers, offering comprehensive cover for SME's & the self-employed across the UK.
As part of their ongoing commitment to looking after their clients and team they are looking to appoint an Insurance Advisor, to help grow the business further and ensure that clients receive the excellent service levels they are used to. This role is designed to convert leads and assist with customer enquiries, along with general customer service duties.
The team will also assist in your career development over the next few years by providing further training, development and the opportunity to look after clients on an end to end basis.
The position is based in the Poole area and the successful candidate will contribute to the overall efficiency and effectiveness of our operations.
The day to day:
- Provide support to business clients on the most suitable levels of cover to cater for their individual insurance requirements
- Develop strong relationships with Insurers and Underwriters, understanding appetites, classes and specific niche sectors.
- Successfully manage the customers journey and administer their request in a timely fashion
- Taking payments from customers and processing through our systems
- Accurately record, store, input and update information into the relevant systems
- Maintaining call control whilst on the phone to customers and building rapport, and showing empathy when required
- Provide a tailored approach and actively listen to the customers' needs
- Using initiative to prioritise workload and balance this alongside customer needs.
- Resolving customer issues by taking ownership and exploring alternative solutions
- Collaborating with other areas of the business to ensure strong inter department communication
- Work towards individual and team targets
- Champion adherence to all company policies, procedures, and regulations and adhere to company data protection policy
What's on offer:
- A highly passionate and motivated team that look after each other as well as their clients
- A negotiable basic salary with all the normal benefits (Holiday, Pension, Death in Service) and monthly bonus, which is based upon conversion rates.
About you:
- You'll have initial insurance experience, or a strong background in sales and/or customer service
- Ideally, you'll be Cert CII Qualified or looking to work towards that qualification
- Previous experience with Acturis is highly beneficial
For more information please apply online or contact Daniel Hurley
Insurance Advisor employer: Brown & Brown (Europe)
Contact Detail:
Brown & Brown (Europe) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Advisor
✨Tip Number 1
Familiarise yourself with the insurance industry, especially focusing on SME and self-employed sectors. Understanding the specific needs and challenges these clients face will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the insurance field, particularly those who work with Insync Insurance or similar companies. Attend industry events or join online forums to build connections that could lead to referrals.
✨Tip Number 3
Brush up on your customer service skills, as this role heavily relies on building rapport and resolving issues. Consider role-playing scenarios with friends or family to practice your approach to customer interactions.
✨Tip Number 4
Research the company culture at Insync Insurance. Understanding their values and how they support employee development can help you tailor your conversations during the interview process.
We think you need these skills to ace Insurance Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in insurance, sales, or customer service. Use specific examples that demonstrate your ability to manage customer relationships and meet targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your understanding of the role. Mention how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Qualifications: If you have any qualifications like Cert CII or experience with Acturis, be sure to mention these prominently in your application. This can set you apart from other candidates.
Showcase Your Customer Service Skills: In your application, provide examples of how you've successfully resolved customer issues in the past. Highlight your ability to listen actively and tailor solutions to meet customer needs.
How to prepare for a job interview at Brown & Brown (Europe)
✨Know Your Insurance Basics
Make sure you brush up on your insurance knowledge before the interview. Understand the different types of coverages, especially those relevant to SMEs and self-employed individuals, as this will show your potential employer that you're serious about the role.
✨Demonstrate Customer Service Skills
Since the role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Share specific examples where you successfully resolved issues or built strong relationships with clients.
✨Showcase Your Sales Acumen
As an Insurance Advisor, converting leads is key. Be ready to talk about your sales strategies and how you've met or exceeded targets in past roles. Highlight any experience you have with managing customer journeys effectively.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This shows your interest in the position and helps you assess if it's the right fit for you.
