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- Tasks: Join us as a Front Office Administrator, handling calls, patient scheduling, and paperwork.
- Company: TEKsystems is a leading provider of business and technology services, partnering with top clients globally.
- Benefits: Enjoy competitive pay, medical benefits, 401(k), and flexible time off options.
- Why this job: Be part of a dynamic team making a real impact in healthcare while developing your skills.
- Qualifications: Healthcare experience is essential; strong communication and organisational skills are a must.
- Other info: This is an onsite role in Mission Viejo, CA, with immediate hiring.
Job Description
HIRING FRONT OFFICE ASSISTANT FOR MEDICAL CENTER!! MUST HAVE HEALTHCARE EXPERIENCE!!
• Clerical Duties: Answers phones and directs appropriate phone calls to appropriate departments. Takes efficient and detailed messages. Faxes stat and preliminary imaging reports as needed. Prepares charts and paperwork for next day. Prepares admission paperwork for medical records and QA. Greets all visitors who arrive at the center. Directs non-patient visitors to the correct area, department, or person.
• Customer Service/Scheduling: Determines if patient has a scheduled appointment or walk-in patient. Supplies patient with appropriate registration paperwork. Checks patients’ appropriate exam specific paperwork for completion and accuracy. Reviews screening sheet and paperwork for any contraindications and notifies technologist(s) of any conflict or questionable patient safety issue. In Meditech – Process order with appropriate information and accuracy. Notifies appropriate departments that patient is ready for their exam. Checks for add-ons throughout the day and for the next day and compiles appropriate paperwork. Schedules procedures for patients on behalf of referring physician, considering use of contrast, presence of metal, and other contradictions.
• Collects, enters and completes corrections of required data into the Legacy ADT system with emphasis on accuracy of demographic and financial information ensuring appropriate revenue routing.
• Verifies third party payor information through the electronic verification system and coordinates manual verification process with insurance verification specialist. Ensures complete, accurate, and timely entry of third party payor information into legacy ADT system. Enters all pre-certification and/or authorization numbers into legacy ADT systems if applicable.
• Interviews self pay patients to identify those presumptively eligible for Medi-Cal and/or charity – based on SJHS policy.
• Determines patient and payor financial responsibilities at time of services. Collects the patient co-pays, deductibles and other patient’s financial liability at the time of registration. Notifies medical provider/insurance of non-authorized procedures/services for appropriate patient care decisions.
• Contributes to quality control mechanisms and increases opportunity for a “clean” bill by reconciliation of IS data. Responsible for meeting productivity and quality standards.
• Promotes a customer service orientation in the performance of position duties and responsibilities and in interactions with patients, hospital staff, and visitors.
Pay and Benefits
The pay range for this position is $24.00 – $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Mission Viejo,CA.
Application Deadline
This position is anticipated to close on Jul 12, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Front Office Administrator (Hiring Immediately) employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Administrator (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with the healthcare system and terminology. Understanding medical jargon and processes will not only help you in interviews but also show that you're serious about the role.
✨Tip Number 2
Highlight your customer service skills during networking opportunities. Since this role involves a lot of interaction with patients and visitors, showcasing your ability to handle various situations with empathy and professionalism can set you apart.
✨Tip Number 3
Connect with current or former employees of the medical centre on LinkedIn. They can provide insights into the company culture and what the hiring managers are looking for, which can be invaluable when preparing for your interview.
✨Tip Number 4
Prepare specific examples from your past experience that demonstrate your ability to manage clerical duties and customer interactions effectively. Being ready to discuss these scenarios can help you make a strong impression during the interview.
We think you need these skills to ace Front Office Administrator (Hiring Immediately)
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous healthcare experience you have. Mention specific roles or tasks that relate directly to the responsibilities listed in the job description, such as clerical duties, customer service, and data entry.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Front Office Administrator role. Use keywords from the job description, such as 'patient registration', 'insurance verification', and 'customer service orientation' to catch the employer's attention.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a great fit for this position. Discuss your passion for healthcare and how your skills can contribute to the medical centre's success. Be sure to mention your ability to handle clerical tasks and provide excellent customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Front Office Administrator role.
How to prepare for a job interview at Rac
✨Showcase Your Healthcare Experience
Make sure to highlight any previous roles you've had in healthcare settings. Discuss specific tasks you performed that relate to the job description, such as handling patient information or managing clerical duties.
✨Demonstrate Customer Service Skills
Since this role involves a lot of interaction with patients and visitors, be prepared to share examples of how you've provided excellent customer service in past positions. Think about situations where you resolved conflicts or helped someone in need.
✨Familiarise Yourself with Medical Terminology
Brush up on relevant medical terms and procedures that may come up during the interview. This will show your potential employer that you're serious about the role and understand the environment you'll be working in.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about team dynamics, training opportunities, or how success is measured in the role. It shows your interest and engagement.
