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- Tasks: Join us as a Residential Service Technician, fixing and installing plumbing systems while delivering top-notch customer service.
- Company: Benjamin Franklin Plumbing values its employees and offers a supportive work environment with growth opportunities.
- Benefits: Enjoy uncapped commission, 401(k) match, generous PTO, and comprehensive health benefits from day one.
- Why this job: Make a real impact in people's homes while advancing your career in a team that truly cares.
- Qualifications: Must have at least 2 years of plumbing experience and strong problem-solving skills.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace for all.
The predicted salary is between 68000 - 102000 £ per year.
Job Description
Are you looking for a company that invests in you and puts employees first?
- Uncapped Commission – Earn $100K+
- 401(k) with employer match
- Generous Paid Time Off (PTO) & Paid Holidays
- Career Growth & Development-We prioritize promoting from within
- Choose from HMO, PPO, or HDHP medical plans-Immediate access to benefits after just 30 days
- Company Vehicle, Fuel Card & iPad provided
- 40% off our services for employees
- -and that’s just the start of what we have to offer!
Are you a skilled plumber looking for a company that values your expertise? Benjamin Franklin Plumbing is seeking a Residential Service Technician to join our team of Punctual Plumbers—trusted professionals dedicated to top-quality service. Responsibilities include repairing, maintaining, and installing plumbing systems, diagnosing and troubleshooting issues, and ensuring all work meets industry standards. You'll also deliver exceptional customer service, educate homeowners on their plumbing systems, and provide expert recommendations. If you're passionate about problem-solving and making a real impact, we want you on our team!
As part of Service Minds, alongside Mister Sparky and One Hour Heating & Air Conditioning, we offer endless career opportunities across multiple trades. We’re more than just a plumbing company—we’re a team of dedicated professionals who care about our employees and customers alike.
If you’re looking for a rewarding, long-term career with a company that truly values you, apply today and start your journey with Benjamin Franklin Plumbing!
Why Join Us?
- Uncapped Commission – Earn $100K+
- Full-Time, Year-Round Work with work-life balance
- 401(k) with Employer Match to help you secure your future
- Company Vehicle, Fuel Card & iPad Provided for convenience and efficiency
- Comprehensive Health Benefits – Choose from HMO, PPO, and HDHP options
- 40% Employee Discount on Our Services to keep your home in top shape
- Paid Time Off & Paid Holidays so you can recharge and spend time with loved ones
- Immediate Access to Benefits starting the first of the month after 30 days of employment
- Access to a Range of Career Paths across multiple skilled trades within the Service Minds family (Mister Sparky, One Hour Heating & Air Conditioning)
- Work in a Supportive Environment that invests in your success, with regular training and development programs
- Health Savings Account (HSA) options to help you save for future healthcare need
- Flexible Spending Accounts (FSA) – Save on eligible healthcare and dependent care expenses while reducing taxable income
- Employee Assistance Program (EAP) – Access free, confidential support for mental health, financial planning, and family concerns
- Telehealth Services 24/7 – Skip the waiting room with virtual access to board-certified doctors for non-emergency care
- We Invest in Your Future – Professional development programs and leadership training to help you build a long-lasting career
What You’ll Do
As a Residential Service Technician, some of your responsibilities will include:
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Performing repairs, maintenance, and installations of plumbing systems with precision and efficiency, including water heaters, pipes, fixtures, drains, and water treatment systems.
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Diagnosing plumbing issues and providing effective solutions to ensure customer satisfaction, troubleshooting leaks, clogs, and system failures.
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Delivering outstanding customer service, educating homeowners on their plumbing systems, offering recommendations for repairs or upgrades.
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Providing sales recommendations, explaining service options, and helping customers make informed decisions about repairs, replacements, and energy-efficient upgrades.
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Ensuring all work meets company and industry standards, following safety protocols, local plumbing codes, and company standards.
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Maintaining professionalism and integrity while interacting with customers and team members and building strong relationships
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Keeping work areas clean and organized, properly handling and maintaining tools, equipment, and vehicles.
What It Takes to Succeed
- At least 2 years of plumbing experience in a residential setting, including taking service calls and providing effective solutions.
- Proven experience in meeting sales and KPI goals, with a focus on customer satisfaction and quality service.
- Familiarity with ServiceTitan or similar service management software is a plus.
- A valid driver’s license and a clean driving record.
- The ability to pass a background check and drug screening.
- Strong troubleshooting and problem-solving skills, with the ability to think on your feet and resolve issues efficiently.
- A commitment to safety, professionalism, and providing high-quality service on every job.
- The ability to work independently and as part of a collaborative team.
- Outstanding communication and customer service skills, ensuring each customer feels valued and well-informed throughout their service experience.
If you’re passionate about providing exceptional plumbing services, building lasting customer relationships, and advancing your career, Benjamin Franklin Plumbing is the place for you! We offer competitive pay, comprehensive benefits, and the opportunity to grow in a supportive work environment. Don’t wait—apply today and take the first step toward a rewarding career with a company that truly cares about its team members!
At Benjamin Franklin Plumbing, we are proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees. We believe that every individual’s unique background and perspective enriches our team and contributes to our success. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive equal consideration for employment, and we are dedicated to fostering a culture where all employees can thrive and reach their full potential in a safe and supportive work environment.
Compensation details: 85000-120000 Yearly Salary
PI31174395d1cc-25405-37784568
Residential Service Plumber (Hiring Immediately) employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Service Plumber (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with the latest plumbing technologies and tools. Being knowledgeable about modern plumbing systems and equipment can set you apart from other candidates and show your commitment to staying current in the field.
✨Tip Number 2
Network with other professionals in the plumbing industry. Attend local trade shows or join plumbing associations to meet potential colleagues and learn about job openings that may not be advertised widely.
✨Tip Number 3
Prepare for a hands-on interview by practising common plumbing tasks. Being able to demonstrate your skills in real-time can impress hiring managers and show them you’re ready to hit the ground running.
✨Tip Number 4
Research Benjamin Franklin Plumbing’s values and mission. Understanding their commitment to customer service and employee development will help you align your answers during interviews and show that you’re a good fit for their team.
We think you need these skills to ace Residential Service Plumber (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant plumbing experience, especially in residential settings. Include specific examples of repairs, installations, and customer service that demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for plumbing and your commitment to customer satisfaction. Mention why you want to work for Benjamin Franklin Plumbing specifically and how you align with their values.
Highlight Relevant Skills: In your application, emphasise key skills such as troubleshooting, problem-solving, and communication. Mention any familiarity with service management software like ServiceTitan, as this could set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the plumbing industry.
How to prepare for a job interview at Rac
✨Showcase Your Plumbing Expertise
Be prepared to discuss your previous plumbing experience in detail. Highlight specific projects you've worked on, the challenges you faced, and how you resolved them. This will demonstrate your problem-solving skills and technical knowledge.
✨Emphasise Customer Service Skills
Since this role involves interacting with homeowners, it's crucial to showcase your customer service abilities. Share examples of how you've educated customers about their plumbing systems and provided recommendations that led to positive outcomes.
✨Familiarise Yourself with Company Values
Research Benjamin Franklin Plumbing and understand their commitment to employee development and customer satisfaction. Be ready to discuss how your values align with theirs and how you can contribute to their mission.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer. This shows your interest in the company and the role. You might ask about training opportunities, team dynamics, or what success looks like in this position.
