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For Companies At a Glance
- Tasks: Provide customer support in person, over the phone, and via email while handling administrative tasks.
- Company: Join a vibrant company that values growth and teamwork.
- Benefits: Enjoy major medical, dental, vision, 401k, and flexible scheduling.
- Why this job: Experience a fun work culture with plenty of opportunities for personal and professional development.
- Qualifications: Fluency in English and Spanish is required; a Bachelor's Degree is preferred but not mandatory.
- Other info: On-site role in Castroville, CA with rotating weekends.
The predicted salary is between 28000 - 42000 £ per year.
Job Description
*Role is on-site in Castroville, CA
*Great fun work culture that values you and offers room to grow!
—-Exciting Bilingual CSR / Admin. Support! In this role you will provide in person, over the phone and email support to customers. Administrative job duties and tasks. Use computer and need MS Office Suite knowledge. Schedule is Monday – Friday with rotating weekends required. So much room to learn and grow – upward mobility. Bachelor's Degree preferred but not required. Must be fluent – English and Spanish.
*********Please send resume to Veronica Vasquez. Thank you!
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Company Description
Company Description
Bilingual CSR / Admin. Support (Hiring Immediately) employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual CSR / Admin. Support (Hiring Immediately)
✨Tip Number 1
Make sure to highlight your bilingual skills during any conversations or interviews. Being fluent in both English and Spanish is a key requirement for this role, so emphasise your language proficiency and any relevant experiences where you've used these skills.
✨Tip Number 2
Familiarise yourself with the MS Office Suite, as it's essential for the administrative tasks involved in this position. Consider taking a quick online course or tutorial to brush up on your skills, especially in Excel and Word, which are commonly used in customer service roles.
✨Tip Number 3
Research the company culture and values before your interview. Since the job description mentions a fun work culture that values growth, think about how your personal values align with theirs and be ready to discuss this during your conversation.
✨Tip Number 4
Prepare to discuss your customer service experience in detail. Think of specific examples where you successfully resolved issues or provided exceptional support, as this will demonstrate your capability to handle the responsibilities of the Bilingual CSR/Admin Support role.
We think you need these skills to ace Bilingual CSR / Admin. Support (Hiring Immediately)
Some tips for your application 🫡
Highlight Bilingual Skills: Make sure to emphasise your fluency in both English and Spanish in your CV and cover letter. Mention any relevant experiences where you used these language skills, especially in customer service or administrative roles.
Tailor Your CV: Customise your CV to reflect the specific requirements of the Bilingual CSR / Admin. Support role. Include any experience with MS Office Suite and highlight your ability to provide support over the phone, in person, and via email.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company culture. Discuss how your background aligns with their values and your eagerness to grow within the company.
Follow Application Instructions: Ensure you send your application to the correct contact, Veronica Vasquez, as specified in the job description. Double-check that all documents are attached and formatted correctly before hitting send.
How to prepare for a job interview at Rac
✨Showcase Your Bilingual Skills
Since the role requires fluency in both English and Spanish, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or answer questions in both, so practice common customer service scenarios in both languages.
✨Familiarise Yourself with MS Office Suite
As the job involves administrative tasks, having a good grasp of MS Office is essential. Brush up on your skills in Word, Excel, and Outlook, and be ready to discuss how you've used these tools in previous roles.
✨Emphasise Your Customer Service Experience
Highlight any previous experience in customer service, especially in bilingual settings. Share specific examples of how you handled challenging situations or provided exceptional support to customers, as this will show your capability for the role.
✨Research the Company Culture
Understanding the company's work culture can give you an edge. Look into their values and what they offer in terms of growth opportunities. Be ready to discuss how you align with their culture and how you can contribute positively to the team.
