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- Tasks: Engage customers and drive sales through exceptional service and product knowledge.
- Company: Join La-Z-Boy, a leader in comfort and innovation with a family-oriented culture.
- Benefits: Enjoy competitive pay, uncapped commissions, and comprehensive benefits including medical and 401k.
- Why this job: Be part of a dynamic team where your ambition can lead to significant earnings and personal growth.
- Qualifications: High school diploma required; previous sales experience preferred but not mandatory.
- Other info: Flexible hours, training pay of $20/hour, and potential earnings of $50K-$70K+ after training.
The predicted salary is between 30000 - 50000 £ per year.
Job Description
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!
Job Summary:
Join our dynamic team and embark on a rewarding career where your ambition drives your success. Our Professional Sales Representatives earn on average $65K+ annually.
Competitive earnings potential: includes an hourly base wage plus UNCAPPED commissions on all WRITTEN Sales.
Responsible for creating sales utilizing exceptional customer service and knowledge of the La‐Z‐Boy selling process, products and services. Strive to create long‐term customer relationships that will lead to increased sales and profitability. Develop awareness of interior design through practical experience, observation and interaction with a La‐Z‐Boy Designer.
Training Pay: $20 per hour for 2-6 weeks (no commissions)
Average Annual Earning Potential After Training: $50,000 – $70,000+ (inclusive of base and commission)
Job Description:
KEY RESPONSIBILITIES (other duties as assigned):
Drives Sales
- Contribute to store sales goals by selling furniture, accessories and services offered by La‐Z‐Boy
- Promote the Design program & assist the Designer to achieve established Design program sales goals
- Consistently execute the La‐Z‐Boy selling process and strive to provide a favorable experience to all customers.
- Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow‐up, after sale service and continuing contact with all previous and potential customers
- Maximize store promotions, marketing initiatives, and grassroots programs
- Maintain strong knowledge of the features and benefits of existing and new product lines
Design Program
- Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service.
- Execute and champion the Design process following the established company guidelines
- Responsible for supporting design related functions in the store
Customer Focus
- Provide the highest level of customer service to all current and future customers
- Ensure that each La‐Z‐Boy customer has an informative and positive experience by using good customer service skills and knowledge of products, while following the company selling process
- Effectively use Podium to ensure customer satisfaction and future follow‐up
- Make sound business decisions to deliver customer satisfaction and promote team environment
- Provide support by being responsive to incoming phone calls and emails
- Assist in handling customer issues and/or complaints. Provide appropriate solutions and alternatives to the customer to achieve a satisfied experience
People
- Maintain a positive working relationship with all store employees
- Assist to train, coach and develop new peers on La‐Z‐Boy product knowledge and selling process/skills to achieve store sales goals
- Help promote and champion a culture of sales and service
Operational Excellence
- Assist with maintenance of the overall visual appearance of store, this includes but is not limited to maintaining floor and/or showroom displays, tagging products and accessories, maintaining accessory catalogs and design center fabrics, supporting floor moves, and maintaining general store cleanliness
- Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
- Responsible for accurately completing daily On‐Point system logs
- Show a sense of urgency, enthusiasm and excitement with the store team and customers
- Maintain adequate knowledge of company standards, product knowledge and internal processes and systems
- Consistently schedule deliveries with customers
- Responsible for opening and closing of the store
MINIMUM REQUIREMENTS:
- High School Diploma or equivalent
- Previous selling experience and ability to close a sale strongly preferred
- Excellent communication, customer service skills, and organizational skills
- Strong interpersonal skills to effectively communicate, build rapport, and positively influence
- Demonstrated persuasion and negotiation skills
- Ability to effectively manage time and conflicting priorities
- Ability to effectively and productively with others as a team
- Ability to work the schedule and hours dictated by business needs
- Ability to work evenings, weekends and holidays as required
- Initiative to meet assigned goals, missions and objectives and motivated to achieve more
- Strong attention to detail
- Proficient in the use of Microsoft Office, including Word, Excel, Outlook and PowerPoint
PREFERRED REQUIREMENTS:
- Bachelor’s degree in Business or a related field
SUPERVISORY RESPONSIBILITIES: None
PHYSICAL DEMANDS/WORK ENVIRONMENT:
- Ability to lift and/or carry up to 50 pounds.
- Ability to stand for long periods of time.
- Nearly continuous use of repetitive hand motions, hearing and listening.
- Often required to sit, walk, bend and stoop
- Subject to inside environmental conditions
- Ability to pass background and drug screen.
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.
At La-Z-Boy, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we’re sharing key information about our pay practices.
What You Can Expect:
- Training Pay: $20 per hour for 2-6 weeks (no commission)
- Average Annual Earning Potential After Training: $50,000 – $70,000 (inclusive of base and commission)
- Total Compensation Range: $37,440 – $80,000+ (will not pay less than state/local minimum wage requirements)
Post-Training Pay:
- Base Pay: $18 per hour
- Commission: UNCAPPED commissions on written sales
- 1 – 6% in commissions on monthly sales based on sales achievement vs goal – commission % increases as performance to goal increases.
The Total Compensation Range is at least the local applicable minimum wage and up to the high-earning average target for this role. Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, skills, and education. By providing our salary ranges and total compensation details, we aim to foster understanding and confidence in our pay practices.
Additional Job Description:
Weekly Hours:
40
Benefits for Employees in the US:
Benefit offerings to employee and their families include: Medical, Vision, Dental and Basic Life Insurance available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time
More information can be found via: 2025 La-Z-Boy Benefits Overview
At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of upmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the
Sales Associate (Hiring Immediately) employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with La-Z-Boy's products and services. Understanding the features and benefits of their furniture will not only help you in conversations with customers but also demonstrate your genuine interest in the brand during interviews.
✨Tip Number 2
Practice your sales techniques before applying. Since this role heavily relies on sales skills, consider role-playing scenarios with friends or family to refine your approach, rapport building, and closing techniques.
✨Tip Number 3
Network with current or former employees of La-Z-Boy. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying and interviewing.
✨Tip Number 4
Showcase your customer service skills in any interactions you have with the company. Whether it's through a phone call or an email inquiry, demonstrating excellent communication and responsiveness can set you apart from other candidates.
We think you need these skills to ace Sales Associate (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant sales experience and customer service skills. Use keywords from the job description, such as 'customer focus', 'sales goals', and 'communication skills' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention specific experiences where you successfully built customer relationships or achieved sales targets, and express your enthusiasm for joining La-Z-Boy.
Showcase Relevant Skills: In your application, emphasise skills that align with the job requirements, such as negotiation, time management, and teamwork. Provide examples of how you've used these skills in previous roles to drive sales or enhance customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales role.
How to prepare for a job interview at Rac
✨Know the Product Range
Familiarise yourself with La-Z-Boy's products and services. Understanding the features and benefits of their furniture will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully closed deals. Be ready to share specific examples that highlight your ability to build rapport, discover customer needs, and follow up effectively.
✨Emphasise Customer Service
La-Z-Boy values exceptional customer service. Be prepared to discuss how you would ensure a positive experience for customers, handle complaints, and maintain long-term relationships that drive sales.
✨Demonstrate Team Spirit
Highlight your ability to work well within a team. Discuss any experiences where you've collaborated with colleagues to achieve common goals, as this is crucial in a retail environment like La-Z-Boy.
