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- Tasks: Lead branch operations, improve processes, and support a team of specialists.
- Company: Join a company that values growth and teamwork.
- Benefits: Enjoy major medical, dental, vision, 401k, and flexible work opportunities.
- Why this job: Make an impact by enhancing operational excellence and compliance in a supportive environment.
- Qualifications: 5+ years in bank operations, strong leadership skills, and proficiency in Microsoft Office required.
- Other info: Remote work is not permitted; occasional travel to branches is needed.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
Key Responsibilities:
Lead and develop the Branch Operations Support team
Evaluate branch workflows and ensure regulatory compliance
Collaborate with Training, Area Managers, and Compliance to address operational issues and improve procedures
Conduct internal reviews, monitor branch certifications, and assess transaction integrity
Maintain and publish accurate operational policies, procedures, and forms
Support system functionality enhancements with the Core System Administrator
Provide escalation support and guidance to branch staff
Assist with legal documentation reviews and IT/administrative projects
Act as a backup to the Bank Security Officer
Complete a minimum of 10 CRA-qualifying volunteer hours annually
Qualifications:
5+ years of bank operations experience
Strong leadership, coaching, and performance management skills
Proficiency in Microsoft Office and Adobe Acrobat
Experience with core banking/reporting systems preferred
Excellent communication, organization, and multitasking abilities
Must be able to work independently and on-site
Note: Remote work is not permitted. Occasional travel to branch locations is required.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Company Description
Company Description
VP, Branch Operations & Support Manager (Hiring Immediately) employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VP, Branch Operations & Support Manager (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with the latest trends in bank operations and compliance. Understanding current regulations and best practices will not only help you in interviews but also demonstrate your commitment to operational excellence.
✨Tip Number 2
Network with professionals in the banking industry, especially those in leadership roles. Attend relevant conferences or webinars to connect with potential colleagues and gain insights into the challenges they face in branch operations.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved processes or led teams in your previous roles. Highlighting measurable outcomes from your past experiences can set you apart as a strong candidate for this position.
✨Tip Number 4
Research the company’s values and culture. Tailoring your conversations during interviews to align with their mission can show that you're not just a fit for the role, but also for the organisation as a whole.
We think you need these skills to ace VP, Branch Operations & Support Manager (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in bank operations and leadership. Use specific examples that demonstrate your ability to lead teams, improve processes, and ensure compliance.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your background aligns with their needs, particularly your experience with operational excellence and team management.
Showcase Relevant Skills: In your application, emphasise your proficiency in Microsoft Office and Adobe Acrobat, as well as any experience with core banking systems. Highlight your communication and multitasking abilities, which are crucial for this role.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep you on their radar and show your enthusiasm for the role.
How to prepare for a job interview at Rac
✨Showcase Your Leadership Skills
As a VP, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your coaching and performance management skills.
✨Understand Regulatory Compliance
Familiarise yourself with the regulatory requirements relevant to branch operations. Be ready to discuss how you've ensured compliance in previous roles and how you plan to maintain it in this position.
✨Highlight Process Improvement Experience
This role involves evaluating workflows and enhancing procedures. Prepare to share specific instances where you've implemented process improvements and the positive outcomes that resulted.
✨Demonstrate Communication Skills
Excellent communication is key for this position. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you collaborate with various departments to resolve operational issues.
