Customer Service Representative (Hiring Immediately)
Customer Service Representative (Hiring Immediately)

Customer Service Representative (Hiring Immediately)

Mesa Part-Time No home office possible
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At a Glance

  • Tasks: Assist clients with invoicing, billing, and general inquiries via calls and emails.
  • Company: Join a dynamic team focused on customer satisfaction and support.
  • Benefits: Enjoy flexible benefits including medical, dental, vision, and a 401K plan.
  • Why this job: This role offers growth opportunities and a chance to make a real impact.
  • Qualifications: 1+ years in customer service; familiarity with Microsoft Office is a plus.
  • Other info: Immediate hiring available; perfect for those seeking a meaningful career.

Job Description

Job Description

Customer Service Representative

Are you looking for a career and not just another Customer Service job? If this sounds too familiar, we’d love to speak with you about a Customer Service job that does offer those things! In this role you will be taking inbound calls from current clients and assisting them with invoicing and billing needs, as well as answering their general questions via email. You’ll also be creating quotes, receiving purchase orders, providing shipping and tracking information as well as assisting with warranty returns and replacements when a product is damaged during shipment. 

The job duties include:

– Serve as a client contact for current customers.

– Research and react to customer questions and complaints, while offering solutions.

– Resolve product or service problems by finding the cause and selecting the best solution to solve the issue.

– Process customer orders and enter them into the company’s software for fulfillment.

Qualifications:

– 1+ years of customer service call center experience, along with a stable work history.

– Familiar with Microsoft Outlook, Word and Excel.

– A customer focused personality, with a desire to help other people.

– An ongoing desire to learn more, while accepting constructive criticism in order to become better.

Pay Details: $18.00 to $20.00 per hour

Search managed by: Chris Collins

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Customer Service Representative (Hiring Immediately) employer: Rac

Join a dynamic team as a Customer Service Representative where your career can flourish in a supportive environment. With competitive pay and comprehensive benefits including medical, dental, and a 401K plan, we prioritise employee well-being and growth. Our culture fosters continuous learning and development, making this an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

Rac Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Representative (Hiring Immediately)

✨Tip Number 1

Familiarise yourself with common customer service scenarios and solutions. This will help you demonstrate your problem-solving skills during the interview, showing that you're ready to tackle real-life situations.

✨Tip Number 2

Brush up on your knowledge of Microsoft Outlook, Word, and Excel. Being proficient in these tools is crucial for the role, and showcasing your skills can set you apart from other candidates.

✨Tip Number 3

Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you successfully resolved issues or improved customer satisfaction, as this will highlight your capability and dedication.

✨Tip Number 4

Show your enthusiasm for learning and growth. During the interview, express your willingness to accept feedback and improve, as this aligns perfectly with the company's values and culture.

We think you need these skills to ace Customer Service Representative (Hiring Immediately)

Excellent Communication Skills
Customer Service Orientation
Problem-Solving Skills
Attention to Detail
Proficiency in Microsoft Outlook, Word, and Excel
Ability to Handle Inbound Calls
Research Skills
Order Processing Skills
Time Management
Adaptability
Conflict Resolution
Empathy
Ability to Work Under Pressure
Constructive Criticism Acceptance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your customer service experience, especially any call centre roles. Emphasise your familiarity with Microsoft Outlook, Word, and Excel, as these are key skills for the position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples of how you've resolved customer issues in the past and your desire to help others, which aligns with the company's values.

Highlight Relevant Experience: In your application, clearly outline your 1+ years of customer service experience. Include details about your responsibilities, such as handling invoicing, billing, and processing orders, to demonstrate your suitability for the role.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in customer service roles.

How to prepare for a job interview at Rac

✨Know the Job Inside Out

Before your interview, make sure you thoroughly understand the role of a Customer Service Representative. Familiarise yourself with the specific duties mentioned in the job description, such as handling invoicing, billing needs, and processing customer orders.

✨Showcase Your Customer-Focused Attitude

During the interview, emphasise your customer service experience and how you've successfully resolved issues in the past. Share specific examples that highlight your ability to empathise with customers and provide effective solutions.

✨Demonstrate Technical Proficiency

Since the role requires familiarity with Microsoft Outlook, Word, and Excel, be prepared to discuss your experience with these tools. You might even want to mention any relevant software you've used in previous roles to show your adaptability.

✨Embrace Feedback and Continuous Learning

Express your willingness to learn and grow within the role. Discuss how you handle constructive criticism and how it has helped you improve your skills in customer service, showing that you're committed to personal and professional development.

Customer Service Representative (Hiring Immediately)
Rac
R
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